Diner's fury as trendy Ibiza bar charges her $18 just to hang her bag up

News.com.au

2 days ago

Outraged diners have slammed an Ibiza bar after it charged a diner $18 to hang her handbag on a table hook.
The fuming customer even shared the receipt to prove the bizarre fee which was slapped on her bill at a sushi restaurant on the Spanish island.
Tourist Laura Cunei took to social media to share the mind-boggling bill which she received after eating at Wakame Ibiza.
The receipt said she had been charged AU$18 (£10) for 'gancho bolsa' which means 'bag hook' as part of her meal on August 5.
She wrote: 'The waitress kindly offers to hang our bags on a little hook at the table.
'We decline her offer, but due to her insistence, we accepted.
'Our surprise upon seeing the bill … Is this normal? Is it legal?'
The stunned diner added: 'When we saw the receipt, we told them it didn't seem right to pay that much because we hadn't asked for it.
'They told us we could keep the hook if we wanted.
'After our refusal and our incredulous expressions, they gave us a new receipt without the 'bag hook' tag.'
Seething social media users piled on outraged comments on the social media post.
Hospitality expert Jesus Soriano, who uploads real-life examples of restaurant rip-offs, shared her post on TikTok.
One outraged user said: 'They'll be charging us to breathe next.'
Another user even made the jaw-dropping claim that they had been charged extra for having a 'good' table.
Meanwhile another weighed in saying on one occasion they had been charged nearly $4 per person for not having starters.
Spain's consumer protection agency OCU replied to the post on X giving a link to file a complaint.
The restaurant's furious bosses later claimed the charge had been a 'misunderstanding'.
Wakame Ibiza said on Instagram: 'The amount that appeared on the ticket was the result of an error in our system.
'It was marked as a merchandising item with a price, when it should have been shown with zero cost.'
It comes as diners around the world have been slapped with other unexpected surcharges as part of their restaurant receipts.
In the US, outraged diners slammed restaurants for adding extra surcharges onto receipts.
The hidden fees were branded 'silly and disingenuous' by online users, who poured out on social media to vent their fury at the changes.
Tourists have also reported other alleged scams in popular holiday hotspots.
Fuming holiday-makers reeled in by prices as low as AU$14 accused Croatian-based Carwiz of bullying sales tactics, fabricating damage, verbal abuse and even assault.
Online reviews of the firm's franchises seen by The Sun allege staff have forged documents, up-sold unnecessary insurance, and taken unauthorised payments from credit cards.