ASB Offers Relief To South Island And Lower North Island Customers Affected By Severe Weather
ASB Executive General Manager for Personal Banking Adam Boyd says ASB's team is available to help any customers who require financial assistance or support.
'We know this may be a stressful time and our thoughts are with those impacted by the extreme weather. Our teams are on standby to talk through relief options for customers that have damage to their homes, properties or businesses and need support. We are here to help.'
Emergency assistance can be offered to personal, farming and business customers on a case-by-case basis, including:
Option to suspend home loan principal repayments for up to three months
Immediate consideration of requests for emergency credit card limit increases and overdraft facilities
Tailored solutions for eligible ASB business and rural customers including access to working capital of up to $100,000
Personal customers needing support should call our contact centre on 0800 803 804. Alternatively, customers can email hardship@asb.co.nz. Affected ASB business and rural customers should speak to their relationship manager or call 0800 272 287.
Further detail on available support is available at Extreme weather support l ASB.
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In 1847, ASB opened as the Auckland Savings Bank with the pledge: 'to serve the community; to grow and to help Kiwis grow'. And that is very much what ASB is about today.
ASB is a leading provider of integrated financial services in New Zealand including retail, business and rural banking, funds management and insurance.
ASB strives to consistently provide its customers with outstanding service and innovative financial solutions. They're dedicated to providing simple financial products that allow their customers to bank with them how and when they want.
We all have our own ways to measure progress, and our own stories about the things that matter to us. Whatever way you choose to measure progress, and whatever your goals, ASB is there to help you get one step ahead.
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