How to delete your Experian account
You can cancel your Experian membership online or by phone.
Downgrading to a free Experian account allows you to maintain access to basic features without paying monthly fees.
With features like daily FICO Score updates, credit monitoring alerts and identity theft protection, your Experian account can be a powerful tool for managing your credit. However, if you no longer use these services or you're looking for a way to cut back on monthly expenses, you might consider deleting your account.
Before deciding to cancel your account, know which features you keep with a free account and which features will go away.
Experian is one of the three major credit reporting agencies in the U.S. The company also offers tools to help consumers monitor and protect their credit with free and paid membership options.
Here are the features you get with each type of membership:
Free membership
Paid membership
Alerts when your spending or credit utilization ratio changes
✔
✔
Customized alerts when there are changes to your personal information, new inquiries or new accounts
✔
✔
Tracking of your FICO Score (based on the FICO Score 8 model)
✔
✔
Advanced identity theft monitoring
✔
Credit monitoring and alerts with all three credit bureaus
✔
Daily Experian FICO Scores
✔
Identity theft protection, including dark web monitoring and identity theft insurance
✔
Personalized credit card and loan offers based on your credit profile
✔
Once you've made your decision, canceling an Experian account is easy. The company currently offers two options, online or by phone.
To cancel online, log into your Experian account using your credentials. Go to your membership settings and choose the option to update your membership. From there, you'll have the option to switch to a free plan with no monthly fees or cancel your account entirely.
If you have questions or prefer to speak to a person, you can contact Experian at 866-617-1894. Representatives are available Monday through Friday from 8 a.m. to 8 p.m. CT and on weekends from 8 a.m. to 6 p.m. CT.
Once connected, you'll provide your account details and request to either downgrade your membership to a free plan or cancel it altogether.
Keep in mind that cancellation policies may vary. Canceling your membership or deleting your Experian account may not happen immediately. The company may need time to process your request, and paid subscriptions may also have specific terms for billing cycles or refunds.
Review the details of your membership before submitting your request. If you're concerned, contact Experian's customer service team to confirm how long the process will take.
Understanding exactly what you will — and won't — lose will help you make an informed decision about whether to delete your Experian account.
Credit monitoring alerts
Regular FICO Score updates
Identity theft protection
Experian platform access
Experian credit reporting
Your credit score
Credit bureau protections
Other credit bureau accounts
Keep in mind: Deleting your Experian account does not erase your credit history or make you invisible to lenders.
If you've decided to delete your Experian account, taking a few proactive steps can help you avoid unnecessary complications.
Save a copy of your current Experian credit report for your records. This can be helpful if you need to reference it later, dispute an error or provide documentation for financial applications.
If you've started disputing inaccuracies on your credit report through Experian, consider waiting until the process is complete before deleting your account. Closing your account during a dispute may interrupt or delay resolution.
If you've set up fraud alerts or a credit freeze using Experian, contact customer service to confirm how you'll manage them going forward.
If you're paying for an Experian subscription, consider switching to a free Experian account instead of canceling completely. A free account still provides access to your credit report and basic monitoring without monthly costs.
You could also consider other free or low-cost options to stay informed about changes to your credit report, such as if an organization you're part of offers a free Experian membership.
Deleting your Experian account may be a good way to cut back on monthly expenses or step away from services you no longer need. While you'll lose access to features like credit monitoring, FICO Score updates and identity theft protection, your credit history and score will not be affected.
Before deleting your account, consider downloading your credit report, resolving any disputes and evaluating whether downgrading to a free membership might be a better option. If you decide to move forward, Experian makes it simple to delete your account online or by phone.
How do I delete Experian data?
While you can delete your Experian account, you cannot delete the data Experian holds about you. As one of the three major credit bureaus, Experian is required to maintain your credit history as part of federal regulations.
Even if you cancel your Experian account, your credit report and score will still exist, and lenders can access them during credit checks. Experian will also continue updating your report as things change.
Can I create a new Experian account after deleting my old one?
Yes, you can create a new Experian account at any time, even after canceling your previous membership. Keep in mind that a new account won't restore any settings or preferences you had in your old account. If you're considering rejoining later, switching to a free membership instead of fully canceling might be a better option.
Does logging in to Experian hurt your credit?
No, logging into your Experian account does not affect your credit score. Checking your own credit report or score through Experian is considered a 'soft inquiry,' which does not impact your credit. Hard inquiries, such as those made by lenders during a loan or credit card application, are the ones that may temporarily lower your score by a few points.
Can I still dispute errors on my credit report without an Experian account?
Yes, you can still dispute errors on your Experian credit report even if you don't have an account. Submit disputes directly through Experian's website or by contacting its customer service team. However, having an account can make the process easier by allowing you to track the status of your disputes online.
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