Arran hotel reveals Glen Sannox ferry uplift for bookings
Commenting in January on an increase in losses at Auchrannie in the year to March 2024, finance director and company secretary Colin Morrison had said: 'Probably ferries have been a bigger impact than the economic climate. There has been a lot of ferry disruption over the last few winters. It has obviously knocked consumer confidence a bit. If people have come one winter and have been hit, they are less likely to come the following winter.'
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The Glen Sannox finally entered service between the mainland and Arran in mid-January - years later than planned following major delays and cost overruns in its construction at the Ferguson Marine shipyard in Port Glasgow.
Asked this week by The Herald about Auchrannie's experience of the Glen Sannox since the ferry came into service, the resort's head of finance, Tom Jessop, said: 'Ferry reliability has improved significantly since Glen Sannox entered service, but the weather since then has also been comparatively favourable. 2025 occupancy and forward bookings at the resort are up 5% on last year.
'We believe this is due to improved ferry reliability and capacity, better weather conditions, and less negative press coverage, which translates to an increase in customer confidence. With all of that said, signs look good that the Glen Sannox can sail in more challenging conditions than older ferries, and this bodes well for the future.'
Auchrannie Resort saw its pre-tax losses widen to £474,260 in the year to March 31, 2024, from £111,447 in the prior 12 months, partly because of increased staff and interest costs. Turnover rose marginally, from £10.44 million to £10.64m
Mr Morrison in January highlighted hopes of an improvement in Auchrannie's financial performance in the year to March 2025, noting then that it was on course to be significantly better than expected, through containing costs as opposed to revenue growth.
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The Herald Scotland
9 hours ago
- The Herald Scotland
Higher costs and fewer journeys: these ferries make no sense
Further, the current Type 23 will be in service for many years to come supporting and protecting our aircraft carriers. Today, Business Editor Ian McConnell editor sets out to laud the Glen Sannox and her boost to the Arran economy ("Does 'ferry fiasco' vessel offer hope for Arran?", The Herald, May 30). The Caledonian Isles will return from Brigadoon soon, so we are told, and run from Ardrossan and so we have two mainland ports serving Arran with all the associated costs. Her design capacity is 1,000 passengers and 110 cars, and with five return journeys per day allows 10,000 and 1,110 passenger and vehicle journeys respectively. When augmented by the MV Isle of Arran, whose design capacity is 448 passengers and 76 cars, this allows an additional 4,480 and 760 journeys respectively and a total of 14,480 passenger and 1,870 car journeys per day from Ardrossan. The Glen Sannox is limited to 852 passengers with 127 cars. The higher capacity is not available in service because it can only do three of the longer Troon return journeys per day, allowing 5,112 and 762 respective journeys per day along with a 40 per cent increase in fuel burn, increased maintenance and running costs and the cost of an additional port giving massive and unnecessary overheads, all for the same capacity as the MV Isle of Arran. As and when or if the MV Glen Rosa comes on service, those overheads double and 4,256 passenger and 346 vehicle journeys will be lost per day, as will the popular day trips for tourism or necessary mainland visits. Apparently that is good business. Peter Wright, West Kilbride. • Stan Grodynski unfortunately continues to fail to understand the basic facts behind the Type 26 frigates, and the comparison to Arran's ferries, in his ongoing deflection from the SNP's total mishandling of Ferguson Marine. Of course the Type 26 programme did begin in 1998 – with an evaluation phase. Unlike CalMac and the Scottish Government, the Ministry of Defence makes plans decades ahead to assess ship replacement programmes, with current plans under way for the Type 83 destroyer as replacement for the Type 45 and provisionally planned for around 2040. From 1998, the extensive planning stage led to a contract being awarded for the design of the Type 26 – itself a lengthy process –at the same time evaluating future overall fleet requirements, with the actual construction contract then awarded in 2017. The design of a complex warship understandably takes a little longer than that of a ferry. From construction contract award to delivery, it remains the simple fact that the Type 26 budget excess is 5% against Ferguson Marine's 670%. Additionally, the Global Combat Ship's design has also been sold to Australia and Canada for their construction of a further 24 vessels. I don't recall any other countries rushing to order 24 "Glen" ferries. With regard to the aircraft carriers, HMS Queen Elizabeth was ordered in 2007 with delivery due in 2015. Being commissioned in 2017 – two years late – her overrun is still five years fewer than that of the Glen Sannox. Her contract was initially costed at £4.1 billion, eventually rising to £6.2bn, an increase of around 50% in part attributable to delays caused by the global financial crisis, and including changes to the planned aircraft to be deployed – still considerably less than Ferguson Marine's 670%. Unlike the Glen Sannox, HMS Queen Elizabeth also has the added benefit of being able to fit into her home port. Perhaps Mr Grodynski would acknowledge that an 80,000 tonne state of the art warship is a rather more complex build than a 1,200-tonne ferry. Steph Johnson, Glasgow. Read more letters Prized strengths of our MSPs The supposed controversy over Scottish Labour's Hamilton candidate, Davy Russell, following a low profile ("Labour's by-election candidate denies he has hindered campaign", The Herald, May 29), rather raises the question: what do we want from our MSPs? Which strengths do we prize? Perhaps we should not expect individuals to be proficient in every dimension? While the Scottish Parliament is about laying down well-worded and structured laws, there is clearly much more for MSPs than that. Serving the needs and tackling the problems of individuals and communities, for one. Organising a small team to respond to constituents, for two. Being open to ideas across party boundaries, influencing colleague MSPs and aware of what's going on in the country, for three. Contributing that knowledge and previous experience to debate whether in the chamber or on the 16 committees, also important. Increasingly, it feels that being grounded in the constituency can add great value to representation. Appearing on television and speaking in public seem to me to be rather less important. And of course, the modern way – good regular use of social media – is an attribute. I provided radio snippets on BBC Radio Scotland for 20 years and much preferred that medium to television because I could have my notes laid out in front of me, unseen. Could I have spoken well without notes on television? Possibly. Did I want to? No. Philip Gaskell (Dr), Drymen. • Question Time from Cheltenham (BBC1, May 29) had a distinctly cautious air about it. With the exception of politics blogger Ava Santina-Evans who tried (and failed) to stir controversy with bizarre remarks and facial expressions, the three politicians – Heidi Alexander (Lab), David Simmonds (Con) and Jess Brown-Fuller (Lib Dem) – and political commentator/journalist Tim Montgomerie all acquitted themselves well. Their responses were waffle-free and well delivered. No talking over one another. It was as if a pre-arranged consensus had been agreed. Perhaps with the newly-arrived "spectre on the block" represented here by the loquacious Tim Montgomerie "own goals" were to be carefully avoided. Apart from one impassioned tirade on the deteriorating Gaza conflict the panel were given an easy ride by a polite Cheltenham audience. Overall, not a memorable session. It does however confirm that political opponents can and should work for the common wealth of all. That augurs well in these troubled times. Allan C Steele, Giffnock. A penny for our NHS Our NHS hits the headlines once again ("One in nine Scots face long waits for planned treatments on NHS", The Herald, May 28) and yet opposition parties jump up and down and engage in political point-scoring. Those same parties have been in charge of the NHS in other parts of the UK and have failed to come up with a solution to long waiting are no constructive ideas, no examples of better practice, only criticism which demoralises loyal and dedicated NHS staff. There is no magic wand. We all need to take some responsibility for the system, for instance, by not missing appointments, using the fully-joined-up approach of considering a visit to the pharmacy first, taking pressure off other services further down the line. NHS nurses and doctors in Scotland are the best-paid in the UK. The Scottish Government's latest accepted pay offer continues this theme with staff, including nurses, midwives, paramedics and porters, receiving a 4.25% pay rise this year, backdated to April 1, and a further 3.75% increase in 2026/27. This is the SNP recognising their dedication. The Government has invested massive amounts in our NHS, yet services still demand more. Perhaps a tax increase of 1p in the pound ring-fenced for the health service is one to put on the table. This option would be more palatable here than UK Labour's approach of back door privatisation. Catriona C Clark, Falkirk. Trans question was valid In his reply to Jane Lax's letter of May 29, Tim Hopkins, LGBTI campaigner and former CEO of Equality Network, seems to backhandedly accuse her of specifically transphobic discrimination (Letters, May 30). Why? Because, in essence, she asks a valid question about the use of debating time in the chamber of the Scottish Parliament and expresses criticism of the Presiding Officer's decision to allow a topic which many fellow voters in Scotland may deem not as pressing as, for example, issues around policing, transport, taxes and more. Whether Mr Hopkins likes it or not, in a democracy this kind of questioning, expressed publicly, is not only allowed but also desirable. His whataboutism about disabled wheelchair users doesn't distract from that. Regina Erich, Stonehaven. • Tim Hopkins is always very keen to speak on behalf of the trans community, so I wonder if he could answer a simple question. He writes to these columns claiming that toilet arrangements mean that trans people cannot visit or work in the Scottish Parliament with dignity and privacy, so can he please tell us what is undignified or non-private about using one of the gender-neutral toilets in that building? (I would also point out that using a toilet is not a very dignified process for any of us, necessity that it is.) Peter Russell, Glasgow. Davy Russell, Labour's candidate in the Hamilton, Larkhall and Stonehouse by election, campaigning with Angela Rayner on Thursday (Image: PA) Digital hang-ups I was amused to see BT's full-page advertisements in The Herald this week. Our village has been connected to the fibre network so in November I called BT asking to be upgraded to Full Fibre. Although I called BT, I was advised that I would be going with EE as BT was becoming EE – are you following me so far? There was a period of four weeks when our 01786-numbered landline was now a 01360 number. When the 01786 number was reinstated, I could not call numbers within my area code for a week or so. Four months and over seven hours of phone calls later, during which time I was speaking to either BT or EE all over the country, we are finally sorted. BT's advertisement states that we'll get protection from scams and nuisance calls although I haven't found that to be the case. Steve Barnet, Gargunnock. The Flying South African Your photograph of the post-war resumption of the non-stop run of the Flying Scotsman train from Edinburgh to London ("Remember when … the Flying Scotsman went back into active service', The Herald, May 29) evokes memories of the age of steam-hauled rail travel. In this instance, the Flying Scotsman train was not hauled by the eponymous Gresley Class A3 Pacific which operated for British Railways under the number 60103. As the photograph depicts, the engine was number 60009, a Gresley Class A4 Pacific named Union of South Africa. Following withdrawal by British Railways in the 1960s, both engines were preserved. Richard Dent, Bearsden.
The Herald Scotland
9 hours ago
- The Herald Scotland
Scotland's Hong Kong community thriving despite China fears
Chan (not his real name) is one of those involved in the running of the market. He tells The Herald: "Our community was established three years ago, a lot of Hong Kong people moved to Scotland and the UK because of the political situation. 'The oppression is still going on so there are still a lot of people moving here. Read More: 'Three or four years ago we had some volunteers who gave us the idea to set up a community for our own people and think about how we could contribute to the city and how to integrate into this country. 'We started from zero. One day I spoke to a manager at the Barras and we had the idea to do a Hong Kong market, and that's where it all started. This is the third year we've done. "We have lots of authentic street food, stuff you can't even imagine. Most of the traders make homemade food, it's not something you can find in the restaurant. "We also have traditional Hong Kong crafts, an exhibition on connections to Scotland, workshops where people can learn traditional Chinese calligraphy and also some cultural exchange workshops and a kung fu performance and Hong Kong music." As of the 2021 census the population of Scotland born in Hong Kong was just under 12,000 but the data was collected less than two months after a new visa scheme was introduced. Following the introduction of a new national security law by the Chinese government, British National (Overseas) residents and their dependents can apply for a renewable five-year visa. This year the first wave of Hong Kongers who arrived under the scheme will be eligible to apply for permanent residency. The Hong Kong market in Glasgow (Image: Gordon Terris) Lok Pui Lo tells The Herald: "When I first arrived here four-and-a-half years ago it was Covid times so there wasn't a lot of community. 'In the last one or two years there have been a lot of organisations set up by people from Hong Kong like the badminton club, events specifically for Hong Kong people, the New Year market "Before we get the permanent residency we're still immigrants who don't have a home. If we aren't granted the indefinite leave to remain that means we could be sent back to Hong Kong at any time. 'It's proof that I'm a UK citizen, finally, and I won't have to go back to Hong Kong if things don't work out.' The fear of going back to Hong Kong is a real one. In 2019 a proposed bill which would have allowed for the extradition of accused criminals to other territories, including mainland China. Its introduction came after a 19-year-old Hong Kong resident, Chan Tong-kai, murdered his pregnant girlfriend in Taiwan and flew back to Hong Kong. He admitted to the authorities that he had killed her, but he could not be tried for her murder as it happened in Taiwan, and could not be extradited due to Hong Kong's status as a 'special administrative region' of China since it was handed over by the British in 1997. Hong Kong had no extradition agreements with mainland China as a safeguard to its separate legal system, and could not do a treaty with Taiwan as Beijing does not recognise it. When the bill was proposed critics immediately raised fears it could be used to arrest political dissidents, with the largest in the history of Hong Kong erupting. Protests in Hong Kong The bill was eventually withdrawn on October 23, 2019 but in June the following year a new national security law was passed criminalising "separatism, subversion, terrorism and foreign interference", punishable up to life in prison, which many feared would lead to a crackdown on civil liberties. In response the British government offered the visa programme to those at risk. The reach of the Chinese Communist Party is long though, with Amnesty International reporting that students studying abroad are harassed and subject to surveillance to prevent them engaging with "sensitive" issues while overseas. In 2022 a human rights group alleged the CCP was running a secret police station at the Loon Fung restaurant in Glasgow, though Police Scotland found no evidence of any criminality. Safeguard Defenders said the Chinese government was using a network of such offices to intimidate dissidents and criminal suspects and try to pressure them into returning to China. The group's report said 'persuasion to return' involved techniques such as refusing to renew passports; surveillance or punishment of family back in China; or direct threats, surveillance and harassment by undercover agents, embassy and consulate staff, and secret police. Officially all the police stations were shut down in 2023, but the Hong Kong community feels the eyes of Beijing at all times. Chan says: "This is something very real for us, it's something we fear every day. "We see news from Hong Kong and we still see the government arresting people when they arrive there. Three months ago there was a girl who posted something on Facebook when she was living in Japan, she went back to Hong Kong to visit her family and the police arrested her at the airport. 'This tension is always there in our community, the tension hasn't left us even since we moved to this country. 'The long-armed repression is something very real, especially in Glasgow where we know secret police stations are being run in Chinese restaurants. Police Scotland have said they can't find any evidence but to run something like that you don't need any paperwork, all you need is a back room. 'Even when I'm speaking with you, I said going into the interview that I don't want to disclose my identity, and that's for the same reason. "It's a very broad law, and after it passed they did arrest a lot of people. 'That's why as an organisation we always keep a very low profile and are very careful about what we're doing, and a lot of organisations have been silenced. 'A lot of us have family who still live in Hong Kong, so even when we're just making a market like this we are very careful. 'There are a lot of Chinese students who study here and we are sure that not all of them are students. We're being monitored, that is something that is undeniable for us. 'This fear still exists even living in this country.' The Hong Kong market in Glasgow (Image: Gordon Terris) The Hong Konger community may be small but it's growing, and keen to become a firm part of Scotland's cultural milieu. Chan says: "When we started our community we started to research some of the links between Scotland and Hong Kong and we found there's a big historical relationship. 'Three governors of Hong Kong were Scottish and one of the most well-regarded governors of Hong Kong, David Wilson, has the longest footpath in the country named after him. 'We tried to dig out the history and we've made an exhibition that we'll show at the Hong Kong market. 'We want local people to understand that we are moving here but we're not coming to claim benefits we're coming to integrate in this country. The Hong Kong market is a chance to show that too. "We welcome everyone, and the most important thing is that we want to help local people understand why we're here and what we're doing. 'In the exhibition we have a small part where we interview some of the Hong Kong people about what they've been doing since they moved to this country: what have they contributed, what have they established? 'One of the interviewees started a bicycle charity, and that's the kind of thing we want to show especially since immigration has been such a hot topic recently. 'We want to break the bias against immigrants.'
The Herald Scotland
10 hours ago
- The Herald Scotland
CalMac Glen Sannox's ferry - will it help Arran bounce back?
This is not to declare the decision in the procurement process, led by Caledonian Maritime Assets Limited, that it should be a dual-fuel ferry capable of operating on marine diesel and liquefied natural gas did not add unnecessary and lamentable complexity. Rather, it is to observe the scale of the vessel, including its capacity, and the passenger experience. The mood on the packed vessel was no doubt helped by the fact that the sailing was on a Saturday at the peak of the recent long sunny spell, arguably a heatwave by Scottish standards. The stillness of the water was a lot more reminiscent of the Greek islands than the west of Scotland, and its colour, while not quite as vivid as the Aegean perhaps, was as impressive as it was uncharacteristic. There were seals swimming close to a buoy as the ferry departed. And the water in the distance at the base of Arran appeared almost white. CalMac's roll and bacon and potato scone was of the usual high standard. Memories of the coffee from the days when I travelled on CalMac ferries regularly when working for The Oban Times were of a large mug of strong black coffee. These days, you can purchase a latte in a takeaway cup featuring CalMac's yellow and red logo. The boat is very well fitted out, and the passenger experience is undoubtedly a good one, comparing it with some very pleasant ferry crossings throughout Europe. It was impossible, even in the relaxed atmosphere and glorious sunshine, not to contemplate briefly the effect on Arran of the Glen Sannox at last being in service. In this context, it is worth bearing in mind that the Glen Sannox is for now sailing between Troon and Brodick. And the Troon experience is quite different for a foot passenger arriving by rail from the arrangements at Ardrossan, where the train station is right next to the ferry terminal. CalMac will be operating the returning Caledonian Isles between Ardrossan and Brodick during its summer timetable, while the Glen Sannox will continue sailing between Troon and Arran. Clearly, residents on Arran have had to get used to a lot of upheaval in recent years, and the island has undoubtedly been hit hard by the unreliability of ferry services as it waited for the Glen Sannox. The Glen Sannox started sailing on the Troon to Brodick route in January (Image: Ian McConnell) Years late too is the Glen Rosa, which is also being built at Ferguson Marine and is now not expected to be in service on the Troon to Arran route until the second quarter of next year. Colin Morrison, finance director and company secretary of Auchrannie Resort, highlighted in an interview with The Herald in January the effect of the lack of reliability of ferry services in recent winters, and crucially also the publicity around this, in making people less confident about visiting. Mr Morrison, noting the new vessel's greater capacity and ability to operate in weather conditions in which the smaller Isle of Arran ferry could not, said then: 'It is good to see it in service. Certainly in the first couple of weeks it has been sailing in winds which would have prevented the Isle of Arran from sailing.' Read more It has been difficult to escape the impression that some politically motivated observers who have delighted in what has become known as Scotland's 'ferry fiasco' might almost have been hoping the arrival of the Glen Sannox on the route would be less smooth than has been the case. That said, minor issues have generated huge headlines. This is perhaps not surprising, given the high profile of the vessel caused in large part by the monumental cost overruns and delays in the building of it as well as the effect of this woe on CalMac services. However, what is surely important now is that Arran recovers from the troubles caused by ferry service disruption in recent years, and that tourism providers and others on the island can benefit from the arrival of the Glen Sannox, and eventually also the Glen Rosa when it turns up. It was interesting to catch up with the management of Auchrannie this week to find out about the resort's experience of the Glen Sannox, now that the vessel has been operating on the Troon to Brodick route for more than four months. And it was good to hear this experience has generally been positive. Auchrannie is obviously a business which relies so much on the CalMac ferry services. It has over the decades worked closely with the ferry operator, including offering packages inclusive of CalMac sailings. Tom Jessop, head of finance at the employee-owned Auchrannie Resort, said this week that 'ferry reliability has improved significantly since Glen Sannox entered service'. He did note that 'the weather since then has also been comparatively favourable'. Mr Jessop revealed that '2025 occupancy and forward bookings at the resort are up 5% on last year'. He added: 'We believe this is due to improved ferry reliability and capacity, better weather conditions, and less negative press coverage, which translates to an increase in customer confidence. With all of that said, signs look good that the Glen Sannox can sail in more challenging conditions than older ferries, and this bodes well for the future.' While there are obviously lessons to be learned from the delays and cost overruns in building the Glen Sannox and the Glen Rosa, what matters for people and businesses on Arran is what happens from here. In this regard it is most heartening to hear Auchrannie, a major employer on Arran which works closely with other businesses on the island and plays a big part in attracting visitors, express positive sentiments about the experience so far of the Glen Sannox sailing on the route and the outlook.
