CCPA to investigate Ola and Rapido over alleged unfair practices, says Union Minister Pralhad Joshi
By News Desk Published on May 22, 2025, 18:11 IST Last updated May 22, 2025, 18:11 IST
Union Minister Pralhad Joshi on Tuesday said that the Central Consumer Protection Authority (CCPA) is now investigating other ride-hailing apps such as Ola and Rapido for allegedly indulging in unfair trade practices. The statement came in response to a user complaint that companies other than Uber were also involved in overcharging customers.
'CCPA is investigating other apps like @Olacabs and @rapidobikeapp, they will also be served notice if they are found indulging in such practices,' Joshi wrote on X (formerly Twitter).
The post was in reply to a user, Yasir Mushtaq, who thanked the minister for acting on Uber but pointed out that 'this is not limited to Uber only, Rapido and Ola are doing the same.' Mushtaq shared screenshots and urged the minister to look into the matter further.
CCPA is investigating other apps like @Olacabs and @rapidobikeapp, they will also be served notice if they are found indulging in such practices. https://t.co/grQHY9ycgz
— Pralhad Joshi (@JoshiPralhad) May 22, 2025
This comes days after CCPA issued a notice to Uber India based on allegations of fare manipulation and service fee discrepancies. If Ola and Rapido are found violating consumer rights, they too could face similar regulatory scrutiny.
The move reflects growing government focus on consumer rights and transparency in app-based services, especially in the mobility sector.
News desk at BusinessUpturn.com
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