Dubai Customs awarded 2025 Golden Peacock National Quality Award
Dubai – Dubai Customs celebrated a significant milestone by receiving the 2025 'Golden Peacock National Quality Award' during the official ceremony held in Dubai on April 22, 2025. The award was presented to Dubai Customs by H.E. Abdulla Ahmed Al Saleh, Undersecretary of the Ministry of Economy, Government of the UAE, and H.E. Sunjay Sudhir IFS, Ambassador of India to the United Arab Emirates. The honor recognizes the organization's excellence and pioneering role in implementing the highest standards of quality and corporate governance.
The 'Golden Peacock Award,' established over three decades ago, is considered one of the world's most prestigious accolades in the field of institutional excellence and leadership. Its evaluation process follows a rigorous three-phase system based on internationally recognized criteria, which gives the award considerable credibility among global institutions.
Commenting on the achievement, Ahmed Abdul Salam Kazim, Director of Strategy and Corporate Excellence Department at Dubai Customs, said:
'Winning the Golden Peacock Quality Award is a direct outcome of our sustainable institutional transformation strategy, built around innovation, customer satisfaction, and talent development. We view this award not just as international recognition but as a renewed commitment to continue providing world-class services that strengthen Dubai's global trade competitiveness.'
Kazim also highlighted the department's strengths in corporate leadership, marked by a clear strategic vision and a strong drive toward targeted development goals. This direction is reinforced by the wise leadership of Dubai's government and the forward-looking vision of senior leadership within the department, all of whom strive to create an ambitious and empowering institutional culture that aspires to global excellence.
This aspiration is evident in Dubai Customs' adoption of global best practices in governance and management and its implementation of competitive standards aligned with international benchmarks. Dubai Customs has also introduced advanced systems, including internal audits and periodic performance evaluations based on global criteria. These efforts strengthen its standing as a leading customs authority regionally and internationally. Combined with its continuous improvement efforts, the organization is moving toward greater heights of excellence and international influence, establishing itself as a global role model.
Accepting the award on behalf of the organization was Samira Abdul Razzaq, Head of the Quality Assurance and Corporate Governance Section at Dubai Customs. She expressed her pride in the recognition, stating:
'This achievement is the result of a clear vision and sustained collective efforts to embed excellence into all our operations.'
She noted that winning such a credible and high-profile award reaffirms Dubai Customs' commitment to applying top-tier quality and governance practices, further cementing its status as a leading institution both locally and internationally.
Samira Abdul Razzaq emphasized that the award reflects Dubai Customs' dedication to maintaining the highest standards of quality and excellence across all of its operations. She added that the honor strengthens the organization's position in the areas of corporate governance and quality assurance. Dubai Customs' continuous efforts to enhance performance and achieve excellence across all work streams make it more determined than ever to advance and evolve, contributing to an economic environment that supports the nation's vision of global leadership in institutional performance.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Zawya
a day ago
- Zawya
Oman deploys AI to drive Vision 2040 goals
MUSCAT: The Ministry of Transport, Communications and Information Technology (MoTCIT), in collaboration with the Ministry of Economy, has launched a portfolio of artificial intelligence (AI) pilot projects across strategic sectors, as part of the 'AI Economics' initiative under Oman's National Programme for Artificial Intelligence and Advanced Digital Technologies. According to the MTCIT's 2024 annual report, the initiative seeks to embed AI tools within priority sectors including healthcare, energy, investment, public administration, and tourism. The overarching aim is to accelerate economic diversification, build national digital capabilities, and align with the long-term objectives of Oman Vision 2040. The newly introduced projects are designed to improve decision-making, service delivery, and operational efficiency across both public and private sectors. Each initiative reflects the government's strategic intent to position Oman as a regional leader in the digital economy. One of the flagship initiatives is the National Center for Virtual Health, which leverages AI to provide remote specialised healthcare services. The project aims to expand access to medical care, particularly in remote areas, while reducing the overall burden on physical health infrastructure. In the field of energy and natural resources, the Geological Data Analysis project applies AI to enhance the accuracy of identifying oil, gas, and mineral deposits, as well as locating potential sites for renewable energy development. The government has also launched an Environmental Information Bank, which combines AI and blockchain technologies to create a secure and intelligent system for managing environmental data. This platform is expected to support more informed policymaking in areas such as climate change, conservation, and pollution control. In the media sector, the Ain Media Platform has been introduced to improve the quality and personalisation of media services offered to users. The platform uses AI algorithms to streamline content delivery and tailor experiences based on user preferences. Another key initiative is the Investment Data Dashboard, an interactive tool powered by AI that enables real-time analysis of investment flows and economic indicators. This dashboard is designed to support evidence-based policymaking and attract foreign direct investment by improving data transparency. To support tourism and transport, the Smart Gates in Dhofar project has been rolled out to monitor vehicle movements, congestion levels, and tourist volumes, particularly during high season. The initiative is expected to enhance traffic management and facilitate more efficient planning for tourism services in the southern governorate. Within the realm of public sector reform, the Smart Administration programme focuses on automating administrative procedures to improve efficiency and responsiveness in government services. The project aligns with national efforts to digitise service delivery and reduce bureaucratic delays. The Training Workshop Management system is another AI-enabled platform designed to optimise content organisation and evaluate the effectiveness of capacity-building programmes. It will provide real-time feedback and analytics to improve training outcomes across government institutions. To stimulate innovation and entrepreneurship, the government has introduced a Support Programme for Promising Omani Companies. Implemented in coordination with the Promising Omani Startups Programme, the initiative offers targeted financial and technical assistance to startups developing AI-based solutions. Together, these projects reflect a coordinated national approach to harnessing the economic potential of AI and advanced digital technologies. By fostering innovation, enhancing institutional efficiency, and enabling smarter public services, the AI Economics initiative is poised to support Oman's transition toward a knowledge-based economy. As implementation progresses, the integration of AI into economic planning and service delivery is expected to open new pathways for growth, investment, and competitiveness. These developments reinforce the Sultanate's ambition to lead digital transformation efforts across the region.
3 days ago
UAE Supplies 45.5% of Japan's Oil Imports in April
The United Arab Emirates emerged as Japan's largest crude oil supplier in April 2025, delivering 34 million barrels and accounting for 45.5 percent of Tokyo's total oil imports for the month, according to Japan's Ministry of Economy, Trade and Industry. Data released by the Agency for Natural Resources and Energy shows that Japan imported a total of 74.77 million barrels in April, with 94.1 percent—over 70 million barrels—sourced from Arab countries. The UAE topped the list, followed by Saudi Arabia, which shipped 27.10 million barrels or 36.3 percent of Japan's imports. Other key suppliers included Qatar with 5.25 million barrels (7 percent), Kuwait with 2.79 million barrels (3.7 percent), Oman with 1.2 percent, and Sudan with 0.4 percent. These figures underscore the dominant role of Gulf nations in powering Japan's energy needs. Non-Arab sources made up a small fraction of imports. The United States contributed 3.9 percent, followed by Ecuador at 1.4 percent, Brunei at 0.2 percent, and Oceania at 0.1 percent. The latest data highlights Japan's continued reliance on Middle Eastern crude, particularly from the UAE and Saudi Arabia, to meet its energy demands amid global market fluctuations. News Source: Emirates News Agency
7 days ago
UAE Launches Future 50 Initiative to Boost Innovation and Economic Growth
H.H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, has launched the 'UAE Future 50' initiative, spotlighting 50 cutting-edge Emirati startups driving the country's innovation and economic diversification efforts. The initiative, developed by the Government Development and the Future Office in collaboration with the Ministry of Economy, is part of the broader Riyada entrepreneurship ecosystem. It highlights ventures across 15 strategic sectors including fintech, healthtech, edtech, space, sustainability, smart mobility, and the creative industries. Sheikh Hamdan reaffirmed the UAE leadership's commitment to supporting national entrepreneurs and fostering a startup-friendly environment. He emphasized the role of Emirati innovators in shaping future industries and enhancing the UAE's global competitiveness, aligning with the long-term 'We the UAE 2031' vision. The launch event gathered government officials, business leaders, investors, and entrepreneurs, showcasing the selected startups and their contributions to the future economy. Emirati entrepreneur Faisal Belhoul delivered a keynote speech, underlining the importance of ambition, resilience, and innovation in entrepreneurship. Minister of State for Government Development and the Future Ohood bint Khalfan Al Roumi called the initiative a testament to the UAE's global leadership in future readiness. She highlighted its role in positioning national talent at the forefront of transformative sectors. Undersecretary of the Ministry of Economy Abdullah Al Saleh added that the initiative will accelerate sustainable economic growth by empowering local talent and supporting ventures with high potential. Building on the success of the Future 100 programme, UAE Future 50 aims to nurture a thriving innovation ecosystem and inspire a new generation of entrepreneurs, reinforcing the nation's vision for a diversified and future-ready economy. News Source: Emirates News Agency
