Last chance to get FREE £20 gift from Sky after major TV outage – and the deadline to claim is now just hours away
SKY customers have just hours left to claim a free gift worth £20.
The freebie was issued as an apology after Sky's major TV outage on May 15.
Advertisement
4
Sky customers were left with blank screens during a mysterious outage
Credit: Sky
4
Sky is handing out free gifts to users worth up to £20
Credit: Sky
It saw Sky viewers
And even after the outage, some users still
Days after, Sky revealed it was handing out a
But that offer is due to expire in a matter of hours.
Advertisement
Read more on Sky TV
The gift is only available to claim until the end of Saturday, May 31, at which point it will vanish.
To claim it, go to the TV homepage, visit the Sky Store, then click the Your Sky Store Gift On Us tile to choose a movie.
Sky called the free movie a "small gift for your understanding".
In an email to customers, Sky wrote: "We're extremely sorry if you experienced disruption to your Sky Q services recently.
Advertisement
Most read in Tech
"On the evening of 15 May, a technical issue caused some Sky Q boxes to enter standby mode.
"Our teams acted quickly to resolve the issue and restore services."
CLEAR SKY?
Sky Offers Free Movie Gift and More
The outage affected a huge number of customers, with tens of thousands of complaints showing up on service tracker Down Detector.
Customers faced blank screens and error messages during the outage, with a smaller number of TV fans having issues days after the event.
Advertisement
Sky sent a text message to customers explaining what to do if you were still experiencing TV issues after the fix.
"These issues have been fixed," explained Sky.
4
Some Sky users had to turn off their boxes to make them work again
Credit: Sky
"If you're still having trouble, please switch off your box at the mains for 30 seconds, then back on.
Advertisement
"For
mini
box issues, also reboot the main box."
The issue only affected customers using Sky Q, which works using a satellite dish attached to your home.
It didn't affect anyone with a Sky Glass television or Sky Stream set-top box, however.
TRY THESE SKY TRICKS!
Got Sky Q? There are some handy tricks worth knowing about...
Find your lost TV remote
If you can't find your Sky Q remote, don't panic.
Just press the Sky Q logo on the front of your TV box.
It's actually a button that will trigger your TV remote's built-in ringer.
You'll get 30 seconds of beeping to find where you've dropped it. Hint: it's probably under the sofa cushion.
Search movies by quotes
You might have already used voice search for controlling TV playback – but your remote's microphone has another clever trick.
It turns out that you can say movie quotes into the remote and Sky will find the film for you.
This is handy if you can't remember the name of a top movie or show.
Here's a
Save lost recordings
Have you ever deleted something you'd recorded on Sky, only to regret it later?
Or maybe someone in your family removed something without telling you – sparking a massive row.
Don't panic: you can get them back.
Just go to Recordings > Manage > Deleted and then simply hit Undelete on the item that you want to resurrect.
If you do that, it'll return to your Recordings section as good as new.
Picture Credit: Sky
That's because Sky Glass and Sky Stream rely on an internet connection instead of a satellite dish.
Advertisement
STREAM ON
It comes days after millions of Sky customers were warned of
Sky customers recently received an upgrade for
There's a clever Sky trick to unlock hundreds of
4
Sky Glass televisions weren't affected by the outage
Credit: Sky
Advertisement
And some Sky customers are owed
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
The Irish Sun
16 hours ago
- The Irish Sun
Sky reveals huge Wi-Fi speed boost for routers – how to unlock free upgrade instantly
A HUGE free Wi-fi upgrade for Sky customers has just been revealed with users encouraged to check their routers now. The upgrade will ensure that the most used gadgets get the best Advertisement 3 The new feature will allow customers to prioritise a devices connection Credit: Sky 3 Customers will be able to give better download speeds to specific devices Credit: Alamy Called Device Priority, the upgrade will see certain devices receive boosted download speeds. The most used devices will be given priority over the less popular tech. Certain phones, laptops and tablets will see improved performance after the Sky explained to The Express: "Whether it's wearable tech, home appliances, working from home, 4K streaming or gaming, by prioritising household devices, people can get the most out of their WiFi. Advertisement Read more in Tech "Other devices will stay active, but the prioritised device will get the best performance." Sky have confirmed that those with the firm's The relevant settings can be found in the MySky App, switching them on will allow customers to prioritise a device in the home for up to 8 hours. Customers will be able to use their settings to give the best download speeds to specific Advertisement Most read in Tech Laptops used for work, consoles used for gaming or TVs used for streaming can be given priority connections. The move comes as Each device jostles for the best internet connection with routers trying to share priority equally. The majority of home devices require huge amounts of Advertisement 3 The new settings are avaliable from today Credit: Sky Having too many trying to connect and download at once can slow down the whole home network. Prioritising certain devices will allow customers to reduce clashes between devices. Wi-Fi Max is a broadband add on service that can be purchased on top of your original Sky package. Advertisement The add on offers a range of new features including the Device Priority settings. The cost of the add on can vary between £5 and £7.50 depending on A monthly charge for Sky Wi-Fi Max will be added to your existing broadband bill if you choose to purchase the add on. What are Sky's early termination fees? SKY TV customers will incur an early termination fee if they choose to cancel their contract before the end of the agreed minimum term. The amount you're charged depends on: How long is left of your minimum term from the date your subscriptions end, calculated in days The days you have already been billed for in advance The products you subscribe to, the price you pay for them and when your subscriptions end For Sky TV, early termination charges range from £14.00 to £42.89 per month, depending on the specific package. For instance, if you cancel a standard Sky TV package priced at £33.82 per month with 12 months remaining on a 24-month contract, you would be required to pay the remaining 12 months' fees in one lump sum. This would result in a total early termination fee of £405.84.
The Irish Sun
2 days ago
- The Irish Sun
Last chance to get FREE £20 gift from Sky after major TV outage – and the deadline to claim is now just hours away
SKY customers have just hours left to claim a free gift worth £20. The freebie was issued as an apology after Sky's major TV outage on May 15. Advertisement 4 Sky customers were left with blank screens during a mysterious outage Credit: Sky 4 Sky is handing out free gifts to users worth up to £20 Credit: Sky It saw Sky viewers And even after the outage, some users still Days after, Sky revealed it was handing out a But that offer is due to expire in a matter of hours. Advertisement Read more on Sky TV The gift is only available to claim until the end of Saturday, May 31, at which point it will vanish. To claim it, go to the TV homepage, visit the Sky Store, then click the Your Sky Store Gift On Us tile to choose a movie. Sky called the free movie a "small gift for your understanding". In an email to customers, Sky wrote: "We're extremely sorry if you experienced disruption to your Sky Q services recently. Advertisement Most read in Tech "On the evening of 15 May, a technical issue caused some Sky Q boxes to enter standby mode. "Our teams acted quickly to resolve the issue and restore services." CLEAR SKY? Sky Offers Free Movie Gift and More The outage affected a huge number of customers, with tens of thousands of complaints showing up on service tracker Down Detector. Customers faced blank screens and error messages during the outage, with a smaller number of TV fans having issues days after the event. Advertisement Sky sent a text message to customers explaining what to do if you were still experiencing TV issues after the fix. "These issues have been fixed," explained Sky. 4 Some Sky users had to turn off their boxes to make them work again Credit: Sky "If you're still having trouble, please switch off your box at the mains for 30 seconds, then back on. Advertisement "For mini box issues, also reboot the main box." The issue only affected customers using Sky Q, which works using a satellite dish attached to your home. It didn't affect anyone with a Sky Glass television or Sky Stream set-top box, however. TRY THESE SKY TRICKS! Got Sky Q? There are some handy tricks worth knowing about... Find your lost TV remote If you can't find your Sky Q remote, don't panic. Just press the Sky Q logo on the front of your TV box. It's actually a button that will trigger your TV remote's built-in ringer. You'll get 30 seconds of beeping to find where you've dropped it. Hint: it's probably under the sofa cushion. Search movies by quotes You might have already used voice search for controlling TV playback – but your remote's microphone has another clever trick. It turns out that you can say movie quotes into the remote and Sky will find the film for you. This is handy if you can't remember the name of a top movie or show. Here's a Save lost recordings Have you ever deleted something you'd recorded on Sky, only to regret it later? Or maybe someone in your family removed something without telling you – sparking a massive row. Don't panic: you can get them back. Just go to Recordings > Manage > Deleted and then simply hit Undelete on the item that you want to resurrect. If you do that, it'll return to your Recordings section as good as new. Picture Credit: Sky That's because Sky Glass and Sky Stream rely on an internet connection instead of a satellite dish. Advertisement STREAM ON It comes days after millions of Sky customers were warned of Sky customers recently received an upgrade for There's a clever Sky trick to unlock hundreds of 4 Sky Glass televisions weren't affected by the outage Credit: Sky Advertisement And some Sky customers are owed
Irish Times
3 days ago
- Irish Times
Sports TV subscriptions: What's the best value among the dizzying options?
There was a time when sport on Irish television was a simple affair. There was the Six Nations – or Five Nations as it was then and the odd Irish soccer match which would as often as not end in a moral victory but an actual loss. We had the Aga Khan Cup, and Wimbledon , big race meetings from Ireland and the UK, the FA Cup Final and the occasional snooker tournament. On Saturday afternoons there was an omnibus called Sports Stadium which carried a pretty eclectic mix of random sports and a whole lot of horse racing. It always climaxed with the results from the English and Scottish leagues. Then there was the Olympics , the World Cup and the European Championships. And that was pretty much that at least for those in one and two channel land. READ MORE People with access to the British channels could add Match of the Day on Saturday nights and the Big Match on Sunday afternoons, snooker in the form of Pot Black and some pretty unattractive wrestling to the mix while as the 1980s drew to a close American Football started appearing on Channel Four of all places. That was around the time ITV started showing real life top flight games from England live on Sunday afternoons. Then Sky came along and everything changed. And the world of sport on the telly has kept changing with the speed of Manchester United back line moving forward. Ah no, only joking, the changes have been much faster than that. The changes have, in fact, been dizzying and sometimes incomprehensible and often very, very expensive. Early this week we got a mail from a reader that highlights just some of the challenges facing Irish sports lovers these days. 'Ireland is playing the West Indies today at Clontarf in a three-game ODI cricket series,' said Damien. 'The first two games were on TNT Sports 1 and 2, but today's game is hidden from Irish viewers on Sky and NOW TV. It is available in the UK on Discovery+. You expect a broadcaster to show a full series of games. I've to pay a NOW subscription for this.' It wasn't the first time in recent weeks the same correspondent – a self-described 'middle-aged disgruntled multi-sports fan' – was in touch. 'Last year, Warner Brothers Discovery (WBD) had Eurosport broadcasts and streams available on its streaming and on-demand service, Discovery+. Since last summer, WBD has removed sports content from Irish subscribers of the service, while continuing to provide such content elsewhere in the EU (either on Discovery+ or Max) '. He pointed out that a 'notable impact this year is that the French Open is not available to stream in Ireland, because WBD is currently restricting their broadcasts of the tournament to subscribers of its linear TNT Sports channels.' Damien subscribes to TNT Sports via NOW TV but 'won't be able to choose a match of my choice like I used to. WBD have the rights to show the tournament from Roland Garros across the EU (except France), and streams all courts and content via Discovery+ or Max.' He also bemoaned the absence of cycling and winter sports such as downhill skiing 'which are freely available to other EU citizens'. Sport dominates TV watching So, where do we stand when it comes to sport on the telly. The first thing to say is it is pretty popular. Last year it dominated the list of most-watched programmes in Ireland with 10 rugby matches in the top 50 including all of Ireland's Six Nations games featuring in the top 10 The All-Ireland Hurling final was in third place while the football final was in sixth. All told 10 Euro 2024 soccer matches made the top 50, along with two Nations League marches, while the Olympics also did well. RTÉ remains the go to station for free-to-air sport although Virgin Media has been nipping at its heels for quite some time and is a serious rival in that space. It is the home of rugby and Gaelic games as well as fair amount of soccer and some of the biggest sporting showpieces on the planet from the Olympics to the World Athletics Championships and a whole lot more besides. But Virgin Media hasn't been found wanting when it comes to live sport and its made a real declaration of intent earlier this year when it announced a four-year deal with the League of Ireland to show dozens of live premier league games on Friday nights throughout the summer and into the autumn. Football joins Rugby with Virgin sharing the Six Nations with RTÉ for the next four years at least. GAA+ formerly known as GAA-Go is a somewhat controversial package having taken ownership of some of the most high profile hurling and football matches that would otherwise have been free to view on terrestrial TV. The cost of a single match comes in at a fairly eye watering €12 while a season ticket to all the matches on the platform costs €79 while a midseason pass is currently available for €49. Sky Sports subscriptions Sky Sports is the big kahuna of subscription sports and its eight channels covers all manner of sports including top flight football from England, the best of golf, racing; tennis, Formula 1, cricket and more besides with prices starting from €20 for new customers. Sky also has the exclusive rights to the British and Irish Lions 9 match tour of Australia this summer. If you get your TV package from Virgin Media you can get a Sky Sports sub for €20 a month with rising to €40 after the first year. Access to Sky Sports, TNT and Premier sports on the same platform meanwhile costs €30 for the first 12 months rising to €79 after that. Premier sports and TNT on their own cost €35 a month. Racing TV is €26 a month while access to MUTV – if that is something you'd fancy – is €9 a month. A less committed way to watch what Sky has through a Now TV pass. A 12 month contract costs €27 for the first month while the sports bundle offering 18 channels including all the Sky options as well as TNT and Premier Sports is €30 a month – more expensive for sure but you can cancel whenever you fancy it. It also has day passes for €14.99. Eurosport as Damien mentioned – is gone – or at least free Eurosport is gone – but much of the sports it specialised in including cycling, tennis, snooker, the Olympic Winter Games in Milan and lots of football, rugby boxing, Moto and more are on TNT. Then there is Danz which streams a dizzying array of sports with the new look Football Club World Cup tournament likely to be a big(ish) draw this summer. Flexible monthly access is €19.99 while a year long contract costs €9.99 per month or one up front payment of €83.99. And finally, there is The Clubber which streams Club GAA at an annual cost of €149.99 or a weekly fee of €29.99. Access to an individual game is around €12.99. What about dodgy boxes? It would be remiss to not at least refer to the tens of thousands of dodgy boxes in homes all over the country. They are in a legally grey area. The boxes themselves are not illegal – and can be bought online for no more than €50 – streaming sport and knowingly circumventing properly applied restrictions to access copyrighted content could technically leave people exposed. It is worth noting, however, that those targeting illegal streaming, including the Garda, are focused on people who are suspected of being involved in providing illegal access to premium TV content and not – as yet – the end users. Garda sources have even expressed doubt that the force would have any jurisdiction when it comes to the use of such boxes, suggesting it would be a civil rather than a criminal matter. Access to a legally dubious streaming service is around €150 a year but we would caution against such a step and it is worth bearing in mind that once the money is paid there is no guarantee the service won't be shut down and if it does you have no comeback as consumer rights don't tend to protect legally questionable activity. You can contact us at OnTheMoney@ with personal finance questions you would like to see us address. If you missed last week's newsletter by Dominic Coyle on the options for releasing wealth tied up in your home, you can read it here .
