How to fix matchmaking error #1 on Fortnite
Image via Epic Games
Fortnite players across the globe have reported a recurring issue halting their online gameplay, Matchmaking Error #1. While the message 'Weird. We couldn't connect to the match' may sound vague, the problem usually stems from a handful of causes, and the good news is that most are fixable at home.
Here's a breakdown of what causes the error and how you can resolve it.
What causes matchmaking error #1?
Matchmaking Error #1 typically occurs when Fortnite's servers are undergoing maintenance or if there's a network issue on the player's end. Corrupt game files, server-specific downtime, or device-level issues - especially on consoles and mobiles, can also lead to this error.
The message itself offers little clarity, often leaving players confused.
But there are several effective methods to fix it.
Step-by-step fixes to try
1. Check Fortnite's server status
The first step is to check if Fortnite's servers are operational. Head to status.epicgames.com or visit the official Fortnite Status account on X (formerly Twitter). If the servers are down, it's best to wait until Epic resolves the issue.
2. Change your matchmaking region
Sometimes, regional servers may be overloaded or temporarily offline. To switch:
Go to Settings > Game Tab
Select a different Matchmaking Region
Apply changes and try joining a match
Note: Switching regions may increase your ping, so choose one that's geographically close.
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3. Restart devices and network
Turn off your Wi-Fi router, restart your PC or console, and relaunch Fortnite. A fresh boot often clears minor network or system conflicts.
4. Verify game files
PC players can verify their game files using the Epic Games Launcher:
Click the three dots next to Fortnite
Go to Manage > Verify
This checks for corrupted or missing files and replaces them automatically.
5. Try public DNS settings
Changing your DNS to Google's Public DNS (8.8.8.8 and 8.8.4.4) can also help with connectivity issues. The process varies by platform but generally improves network stability.
6. Reinstall the game (If needed)
If all else fails, uninstalling and reinstalling Fortnite might resolve the issue, especially if a recent update corrupted the local files.
Matchmaking Error #1 can be frustrating, but most issues can be fixed quickly by checking server status, switching regions, or restarting your network and game. If the problem persists, submitting a detailed bug report to Epic Games is the best way forward.
Keeping an eye on Fortnite's official updates during major patches can also help, as these errors often pop up during server maintenance. With a few simple steps and a bit of patience, you'll likely be back in the game in no time.
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