Dad 'fuming' and kids left in tears over four 99 cones at ice cream van
A dad has hit out after being charged £20 for four ice creams. Frank Krzyzanowski was left incensed at the price of the sweet treats during the cost of living crisis.
The 38-year-old treated his family to the cones from a Royd Ices van earlier this week. And he said his "heart sank" when the price flashed up on the card reader.
Manchester Evening News reports he bought the cones for his partner Asya, 30, and his three children - daughter Aneta, 16, and sons Frank Jr, eight, and nine-month-old Adrian.
Manchester Evening News reports he bought the cones for his partner Asya, 30, and his three children - daughter Aneta, 16, and sons Frank Jr, eight, and nine-month-old Adrian.
Frank said when he first approached the van in the Lancashire town, he spotted the menu but the prices were displayed in minuscule writing on an A4-sized card.
Frank explained that it was only after he went to pay that he realised the financial cost he was about to feel and how much it reminded him of the cost of living crisis.
Join the Daily Record WhatsApp community!
Get the latest news sent straight to your messages by joining our WhatsApp community today.
You'll receive daily updates on breaking news as well as the top headlines across Scotland.
No one will be able to see who is signed up and no one can send messages except the Daily Record team.
All you have to do is click here if you're on mobile, select 'Join Community' and you're in!
If you're on a desktop, simply scan the QR code above with your phone and click 'Join Community'.
We also treat our community members to special offers, promotions, and adverts from us and our partners. If you don't like our community, you can check out any time you like.
To leave our community click on the name at the top of your screen and choose 'exit group'.
If you're curious, you can read our Privacy Notice.
He said: "Families are being charged up to £4.50 for a basic cone. It's extortionate for a public park especially when cash is refused as it's card only, so kids with pocket money can't even buy one."
Speaking of the incident, which took place in Burnley, Lancashire, on Monday, August 4, 2025, he said: "It's embarrassing seeing kids cry because parents can't justify paying £15 to £18 for a round of ice creams.
"I ordered four standard 99 cones with a flake and sauce. It wasn't until the card machine flashed up the total that I realised how steep the price was. My heart sank.
'There was only a small A4 sign with prices. It's still ridiculous. I was too embarrassed to say anything, with my kids already holding the cone, so I just paid, but inside I was fuming. It wasn't about the money, it was the principle.'
Frank added: 'You feel trapped. You're standing there with your children, the ice creams are already made, and suddenly you're cornered into paying extortionate prices in a public park. It's humiliating and feels like you're being taken advantage of.'
'Local families are being exploited in a cost of living crisis. The park's café doesn't sell ice creams so there are no cheaper options. It's a blatant scam hidden in plain sight and families are being forced into it because there's no alternative."
A spokesperson for Royd Ices said: "We are already aware of this complaint and have been in contact with the local authority. We are very aware of the social and economic impact on the public at this moment in time.
"At this location we offer a wide and varied range of products available to suit a range of budgets. Transparency is key to our retail operations and like many other retail outlets our prices are on display at the serving counter/display cabinet.
"Burnley Borough Council have a very strict consumer pricing policy which is very fair to the general public, which we completely adhere to." Burnley Borough Council have been contacted for comment.
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Daily Mirror
a minute ago
- Daily Mirror
Carlos Baleba transfer: Man Utd given hope after Brighton drop huge hint
Manchester United could take heart from Brighton boss Fabian Hurzeler's latest comments as they attempt to sign Seagulls midfielder Carlos Baleba to strengthen their midfield Brighton boss Fabian Hurzeler does not fear losing his Seagulls stars, and is confident his side will continue to find solutions when their stars are sold. Carlos Baleba is the latest standout player to be linked with a move away from the Amex Stadium, with Manchester United the interested party. The Red Devils have a midfielder next on their agenda after completing a deal for Benjamin Sesko. The £74million transfer followed the additions of Bryan Mbeumo and Matheus Cunha to Ruben Amorim's squad. Brighton have already seen Joao Pedro depart this summer for a substantial sum and waved goodbye to the likes of Alexis Mac Allister and Moises Caicedo in recent seasons. And Hurzeler, 32, is not perturbed at the prospect of that being a pattern that continues heading into the new season. While the Seagulls head coach pointed to examples of Brighton not exclusively being a selling club, the German boss' stance may provide United with some heart. There was certainly no hands off warning as Hurzeler discussed his squad. "We as a club always find solutions and I'm sure in the future we will find solutions," Hurzeler told the Monday Night Club. "That's our model, we have to accept it. "I think that as a club we have proved we are not only selling big players. We have had offers for other players - big offers for [Kaoru] Mitoma and other players. We proved that we are not selling every player. "Of course there were some big players who left the club, but there are new players that are coming into the club. With the togetherness we have, with the team chemistry we have, we can compete with the big teams, and we can compete with teams who might be individually better than us." Hurzeler retains confidence in his side's ability to handle any setback. "No chance. I don't feel fear," he said when asked if he worries about being required to sell key players. "I'm not afraid of anything because the only thing we can do is be the best version we can be every day, like work as hard as we can. All the other things we can't influence, so we really have to focus on us. "For sure, we can't spend the money like the big teams but one of our biggest values is togetherness. And if you stay together, if we try to push our limits and increase the boundaries, then I'm sure we can compete with the big teams." Join our new WhatsApp community and receive your daily dose of Mirror Football content. We also treat our community members to special offers, promotions, and adverts from us and our partners. If you don't like our community, you can check out any time you like. If you're curious, you can read our Privacy Notice.
Daily Record
33 minutes ago
- Daily Record
UK drivers to face new vehicle tax changes next month
The changes apply to drivers of electric vehicles from September. Drivers who are planning to buy new cars next month are being alerted to a change to the vehicle tax system. September is one of the peak periods for car sales due to the release of new plates. However, recent changes to how cars are taxed are set to effect thousands of drivers. Birmingham Live reports that electric vehicle (EV) owners are now required to pay the tax. Previously, EV drivers were exempt from this charge, but this has now changed. The Government confirmed earlier this year that electric owners must now pay the same tax charges as petrol and diesel drivers, and with drivers purchasing brand new cars next month, many may be taken aback by the new charge. From April 1, VED fees went up for almost all petrol, diesel, and electric car owners. It's crucial for EV owners to be aware of the changes. Vehicle tax is primarily calculated based on engine size or fuel type and CO2 emissions, depending on when the vehicle was first registered. Owners of cars manufactured after 2017 face a £195 charge, although those with brand new cars will initially pay lower rates. Motorists should also note that tax rates have increased across the board, including for petrol and diesel owners, following hikes in April. Ministers argue that the new rules will establish a fairer tax system, but it's also a growing reflection of the increasing number of EVs on our roads. Join the Daily Record WhatsApp community! Get the latest news sent straight to your messages by joining our WhatsApp community today. You'll receive daily updates on breaking news as well as the top headlines across Scotland. No one will be able to see who is signed up and no one can send messages except the Daily Record team. All you have to do is click here if you're on mobile, select 'Join Community' and you're in! If you're on a desktop, simply scan the QR code above with your phone and click 'Join Community'. We also treat our community members to special offers, promotions, and adverts from us and our partners. If you don't like our community, you can check out any time you like. To leave our community click on the name at the top of your screen and choose 'exit group'. If you're curious, you can read our Privacy Notice. This total will continue to rise in the coming years ahead of the 2030 ban on new petrol and diesel cars. The DVLA recently delivered an important message to UK drivers. The Government body, which maintains over 46 million vehicle records, encouraged drivers to establish a vital notification system. Writing on X, formerly Twitter, it said: "Get vehicle tax reminders by email or text by setting up your Driver and vehicles account on It's free and easy to do." Drivers can discover more about the car tax they might owe at This will typically require using a reference number which can be located in a vehicle log book (V5C - which must be in your name) or the green 'new keeper' slip from a log book if you've recently purchased it. If drivers are missing these documents, they'll have to apply for a new logbook and can sort out vehicle tax at the same time. They might also find the reference number needed in a recent vehicle tax reminder or 'last chance' warning letter from the DVLA. Motorists can also contact the DVLA via their 24-hour phone service on 0300 123 4321 or pop into a local Post Office that handles vehicle tax for further assistance.
Daily Record
an hour ago
- Daily Record
M&S resumes popular service for first time in over 3 months after major cyber hacking
The high street giant is returning to normal after it was crippled by hackers in April. M&S is getting back on its feet after it was crippled by cyber hackers earlier in the year. The damaging attack meant that many of its online services had to be halted. Following the scandal, the beloved high street stalwart halted all purchases and orders that shoppers had made through its website and app back on Friday, April 25. However, it seems that things are slowly getting back to normal, as the retail giant has officially resumed its Click & Collect service, marking the first time in 15 weeks it has been available for shoppers. As reported by the BBC, online orders were restarted on June 10, with customers now able to make returns by visiting any M&S store. Following its temporary pause, customers who had online orders cancelled or delayed during the attack were sent out e-gift cards that could be used online or in-store as a 'thank you' from the retailer. It's the latest online service to be restored from the company, as its fashion ranges went available to shop online across England, Scotland and Wales back in July. At the time, Chief Executive Stuart Machin confirmed to shareholders that he expected all services to be returned to normal by August, as it also looked to getting online productions fully back up and running at its main distribution centre at Castle Donnington. He said: "I have previously highlighted that it would take all of June and all of July, maybe into August [to resume all of its operations]. "Within the next four weeks we are hoping for the whole of online to be fully on. We're hoping that by August we will have the vast majority of this behind us and people can see the true M&S." The return of M&S' Click and Collect means that all of its online services are officially restored following the firm being the target of a ransomware attack that has been linked to a group known as Scattered Spider. While the retailer never confirmed the culprit behind the attack, it is believed that the notorious gang employed a hacking tool from DragonForce to scramble its victims' data before demanding a ransom to get the key to unscramble it. It marked the beginning off a flurry of cyber hacks across the UK high street, with retailers including Co-op and luxury firm Harrods also being target by hackers who tried to access IT systems. Join the Daily Record WhatsApp community! Get the latest news sent straight to your messages by joining our WhatsApp community today. You'll receive daily updates on breaking news as well as the top headlines across Scotland. No one will be able to see who is signed up and no one can send messages except the Daily Record team. All you have to do is click here if you're on mobile, select 'Join Community' and you're in! If you're on a desktop, simply scan the QR code above with your phone and click 'Join Community'. We also treat our community members to special offers, promotions, and adverts from us and our partners. If you don't like our community, you can check out any time you like. To leave our community click on the name at the top of your screen and choose 'exit group'. If you're curious, you can read our Privacy Notice. However, the attack on M&S proved to be quite crippling, with the high street favourite taking the biggest hit from attackers, as the incident is said to have lost the firm around an estimated £300 million. After "temporarily halting" its online systems in April, it was then revealed that personal data had been stolen during the attack, which led to M&S facing a multi-million pound lawsuit from Scots customers who had been affected It was confirmed that details that had been stolen included telephone numbers, home addresses, dates of birth and online ordering histories of millions of people. Following police investigation, the National Crime Agency (NCA) then arrested four people - one woman and three men - in connection with the attack.
