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Property where Elisabeth 'Lis' Nicholls found had been empty for years

Property where Elisabeth 'Lis' Nicholls found had been empty for years

RNZ News23-06-2025
Flowers and candles laid on the driveway of a property on Gracefield Avenue, where police found a body believed to be that of Elisabeth Nicholls.
Photo:
RNZ / Anna Sargent
Christchurch police have confirmed a
body found at a property
in the central city on Sunday is missing woman Elisabeth Nicholls.
The 79 year old, who suffered from dementia, walked out of the Margaret Stoddart Retirement Village in Riccarton on the evening of 4 June, only
hours after being admitted
for respite care.
On Sunday, Nicholls' body was discovered by police in Gracefield Avenue, just 250 metres from her home.
She was formally identified on Monday.
Gracefield Ave residents told RNZ they were shocked.
Mora Dickson, who lived a few doors down from where Nicholls was found, said people had not been out and about much because of the cold weather.
"It's a surprise. I wish I'd seen something," she said.
She said the property Nicholls was found at had been empty for years.
The Margaret Stoddart Retirement Village was run by Ryman Healthcare.
In a statement, Ryman chief operating officer Marsha Cadman said the company was supporting its residents and team members in the village and continuing to liaise with police.
"Ryman, along with our Margaret Stoddart Village team, are terribly saddened by the news that a body has been found in the search for Elisabeth Nicholls. Our thoughts and deepest condolences go out to Elisabeth's family and friends at this incredibly difficult time," she said.
The company would work with Health NZ to look into what happened, a Ryman spokesperson said
Elisabeth Nicholls.
Photo:
Supplied
Nicholls was referred to the village for respite care by Health NZ.
"Our contracts with them set out the level of care to be provided. Margaret Stoddart Village provides only rest home level care, whereby residents are able to come and go independently. This is not a dementia care facility," the spokesperson said.
In a statement, Health New Zealand Te Waipounamu regional commissioner Chiquita Hansen said the agency acknowledged the past few weeks had been a distressing time for Nicholls' loved ones.
"We will work with Ryman to look into what happened, which is standard practice, but for now our priority is working with Police and family at this difficult time," she said.
Nicholls arrived at the retirement village on the morning of 4 June and was last seen at 6.01pm.
"At 6.20pm, team members at the village became aware that Elisabeth may have chosen to leave, on what was her first night at the village, and immediately commenced a search of the premise," Ryman said.
"A village search was undertaken including a search of each room, shared space and the rest home grounds, followed by contacting next of kin. As is standard protocol, if a resident is still unable to be located following this process, we then contact police."
The last confirmed sighting of Nicholls was over an hour later at the Chateau on the Park Hotel in Riccarton, about 500 metres from the retirement village.
Following her disappearance, police and Land Search and Rescue volunteers scoured areas of the city to find Nicholls.
Pleas were made for the public to check their backyards and anywhere she might have taken refuge.
In a statement, Nicholls' family said they were very saddened and relieved she had been found on Sunday.
The family was very grateful for everyone's efforts in looking for her, particularly police and members of the Christchurch public.
Detective Sergeant Luke Vaughan said on Sunday he hoped the discovery would help provide some closure for her family and loved ones.
The death would be referred to the coroner.
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The boy's teeth when he was 10, before straightening treatment began at True Alignment Orthodontics and before all his baby teeth came out. Photo: RNZ / Supplied A former Cambridge dentist took thousands of dollars in payments for teeth straightening treatment days before he shut down his former practice from Panama. Dr Vernon Kruger claims True Alignment Orthodontics was not his practice in November 2023 when it closed unexpectedly, leaving dozens of parents out-of-pocket after they pre-paid in full for their children's treatment. Complaints are being investigated by the Dental Council of New Zealand while Kruger, who is not a trained orthodontist, continues to run an orthodontic consulting business in Panama. * Do you know more? Send us an email: news@ One Hamilton mum, who with her former husband paid $11,000 upfront for their then 10-year-old son to have the straightening aligners, felt they were abandoned in the middle of treatment. Melissa Ferguson said her son, now 13, was about half way through his treatment and "taking a break" while they waited for the last of his baby teeth to fall out, when the clinic suddenly closed. "It would have been nice to get, at least a refund." Ferguson was recommended True Alignment in Alpha St by a friend after a community dentist suggested her son needed orthodontic treatment. "Looking at the website, they claimed to be 'no extractions', very gentle care and I thought 'Oh that sounds like a great way to go'." After a free consultation including X-rays, Ferguson was told her son did not have enough space in his jaw for all of his adult teeth and that his jaw needed to be "grown out". "It all sounded very legit and like a good plan." Growth orthodontics including orthotropics, is a controversial orthodontic approach focused on facial growth and considered unscientific by many orthodontists. "The thing was you pay for all of the treatment up front and with him being so young I realised we were probably going to be looking at many years of orthodontic care and I thought at least it's all covered under one lump sum," Ferguson said. The money covered the aligners, treatment, consultations and X-rays, though they had to do "self-scans" - where Ferguson photographed her son's teeth and provided them to the clinic through an app. Ferguson said despite advertising "no extractions", the clinic removed one of her son's teeth soon after treatment began. Just when her son was taking a break from treatment, Ferguson received an email from Kruger explaining the clinic could no longer operate. Melissa Ferguson's son's teeth about 18 months into treatment with True Alignment Orthodontics. Photo: RNZ / Supplied In the email, seen by RNZ, Kruger said he had been told he could not advise her "as it is regarded as treating a patient without a license! Its absurd and it sickens me [sic]". He urged Ferguson to create a group and "hound the idiots that have caused this problem". "Make them be answerable to their vindictive and unfair predatory behavior against me that really is hurting you [sic]. "My evidence is strong that we have been unfairly treated leaving you in the wake of the destruction without any care now." He said he did not have a solution, but was holding meetings. "We are looking at all angles but have to be very careful how we do it." Kruger said action needed to be taken "against those that caused this". "The names and contact details of the offenders are on my website. Ask them what now?" Ferguson said she felt some of the messaging was "aggressive". She tried to access her son's patient files and couldn't. Ferguson took her son to another dentist for a second opinion and was told he didn't need treatment and likely never did. In a separate email dated 24 January 2024 from the new practice owners, seen by RNZ, they said they could not afford to honour the treatment. "The huge number of patients needing to finish their Invisalign care has overwhelmed our schedule," they wrote. "Our initial intention to help patients free of charge has been challenged. "We did not receive money from Dr Kruger or True Alignment nor did we give money to buy his business. "We started a new business in its place to try and help the situation and to hopefully create a strong general and cosmetic dental practice." "We have been told there is no money to refund to patients or to help us cover the costs of finishing treatments." They said money paid by patients to Kruger covered business costs. "The business was dissolved and there was no money left." At the time of the closure, Kruger blamed two orthodontists who complained to the Dental Council about concerns they had with his treatment of some patients. Kruger was already in Panama where he said he had been operating remotely for several years. Under New Zealand rules, dentists don't have to be specially trained to carry out orthodontics, but they must directly supervise any dental assistants undertaking the treatment. RNZ understands the clinic was shut by Kruger after he did not renew his annual practising certificate. In an online discussion of the situation by affected parents, provided to RNZ, two parents said they pre-paid in full the week of the closure and their respective children were due to have their first appointment on the day the clinic shut. One had paid $10,300. Another had a payment plan and had paid $8500 but her child had not received any treatment while payment was underway. The former True Alignment Orthodontics clinic in Cambridge. Photo: Googlemaps One mother said her daughter began treatment at six, and another said their child's unfinished treatment left them with teeth that didn't line up and an incorrect bite. Another said their child had a twisted bottom jaw and incorrect bite while another said they'd paid $11,000 upfront and had 18 months of treatment and while "taking a break" the clinic shut. The parents complained of being unable to access files, get information out of the clinic, contact Kruger, and of being out-of-pocket. At least one said they reported the case to police and another said they were advised by the Dental Council to complain to the Privacy Commissioner to recover patient files and lodge a claim with the Disputes Tribunal to recover their money. RNZ spoke to Kruger in Panama, where his website advertises that he runs several businesses including consulting for dental and orthodontic practices, and another in tourism in Boquete. He said he was consulting to dentists in the United States and Australia by providing clear aligners and getting "lots of referrals". Kruger blamed the closure of the clinic on a Waikato orthodontist he alleged was "very aggressive against a dentist doing orthodontics because he felt they had to be a specialist which is nonsense". "I've seen orthodontists do terrible work." Asked what happened to the practice's 450 patients, Kruger answered: "Good question, I dunno. I wasn't allowed to talk to them. If I did I was going to get a $10,000 fine." He said at the time he encouraged patients on his website to start a "class action suit" against the Dental Council. "They've made this decision with no evidence, no proof whatsoever, and with me providing evidence that I've done no harm... that I'm not actually treating patients in New Zealand. "I'm working as a consultant to a company in Panama that was at that time providing clear aligners directly to the patient in New Zealand and they were being looked after by dentists who are registered in New Zealand." He claimed he wasn't treating the patients, only providing aligners to a dentist at True Alignment, and said he didn't own the practice. According to the Companies Office, Kruger was the sole director and shareholder of TSM, the company based in the same building as the practice at 82 Alpha St, when the last annual return was filed in June 2023. He is still listed as the current director and shareholder, however, he said TSM was a management company that managed staff at True Alignment. When asked about the money paid by Ferguson for her son's unfinished treatment, Kruger hung up. Kruger has operated dental practices in Cambridge under different names since 1993 including The Smile Center, Gentle Dental, Gentle Orthodontics and Growth Orthodontics. Gentle Orthodontics and Gentle Dental were put in liquidation in 2010 owing $481,000. Dental Council chief executive Marie MacKay said Kruger was registered with the council but did not hold a current practising certificate and could not legally practice in New Zealand. "Dr Kruger has previously publicly acknowledged that complaints against him were under investigation, however in accordance with privacy legislation, we are not able to disclose the details of any complaints or investigation." She said the Dental Council did not hold any authority over a practitioner's ability to register, practice, or provide clinical advice in any other jurisdiction than New Zealand.

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