Starlink outage: Service returns after over two hours down
Users across the US, Europe, the UK and Asia reported issues on r/starlink, the service's Reddit page, and SpaceX even acknowledged the outage on Starlink's website. The company hasn't shared the number of people who were actually impacted, but it could be in the millions — as of the last Starlink network update, the service has over six million active customers globally.
The initial announcement that SpaceX was working on a fix didn't explain what cause the outage or what was being done to restore service. "Starlink is currently in a network outage and we are actively implementing a solution," the company's X post said. "We appreciate your patience, we'll share an update once this issue is resolved." To view this content, you'll need to update your privacy settings. Please click here and view the "Content and social-media partners" setting to do so.
Starlink is currently in a network outage and we are actively implementing a solution. We appreciate your patience, we'll share an update once this issue is resolved.
— Starlink (@Starlink) July 24, 2025
In announcing the service's recovery, Nicolls explained that the outage was due to a "failure of key internal software services that operate the core network," rather than any issue with SpaceX's satellite constellation or other hardware problems. Nicolls added that Starlink will "fully root cause this issue and ensure it does not occur again. To view this content, you'll need to update your privacy settings. Please click here and view the "Content and social-media partners" setting to do so.
Starlink has now mostly recovered from the network outage, which lasted approximately 2.5 hours. The outage was due to failure of key internal software services that operate the core network. We apologize for the temporary disruption in our service; we are deeply committed to… https://t.co/ffFYM1Z7tD
— Michael Nicolls (@michaelnicollsx) July 24, 2025
Starlink is designed to be accessible where traditional service providers can't reach, making it a common option for van lifers and anyone living without traditional internet infrastructure. SpaceX has also partnered with companies like T-Mobile to use Starlink to extend smartphone connectivity outside the bounds of traditional cell networks. It's not clear how T-Mobile's Starlink service was impacted as by the outage.
Update, July 24, 6:30PM ET: Article has been updated to reflect that Starlink service is restored.
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