Glovo Faces Antitrust Allegations in Morocco's Food Delivery Market
The notification follows an investigation initiated by the Council's self-referral decision number 20/D/2024 dated February 19, 2024.
The investigation stems from a surprise inspection of Glovo's Casablanca offices on October 22, 2024. This operation was authorized by the King's Prosecutor and conducted with support from the National Judicial Police Brigade.
According to the Council's Rapporteur General, the investigation revealed evidence of anticompetitive practices by Glovo. The company is accused of abusing its dominant market position, exploiting the economic dependency of its commercial partners, and implementing unfairly low pricing strategies.
The notification opens a contradictory procedure phase that guarantees Glovo's defense rights. The constitutional institution, headed by Ahmed Rahhou, clarified that this notification does not prejudge the final decision, which can only be determined by the Council's board.
Glovo, a Spanish-origin delivery platform, quickly responded to the allegations in a statement released Thursday. The company acknowledged receiving the notification while stressing that it 'does not prejudge the Council's final decision.'
Read also: Glovo Maroc Sees 40% Surge in Summer Deliveries
The food delivery platform stated it 'fully respects the ongoing procedure, as governed by current regulations.' Glovo reaffirmed 'its deep commitment to Morocco' and its desire to 'maintain the best relationships with its entire ecosystem — partners, delivery drivers, and customers — and Moroccan authorities.'
'We remain committed to respecting fair competition rules, transparency, innovation, and service quality to contribute to the development of our sector, which is in constant technological evolution, in a win-win dynamic,' Glovo concluded in its statement.
Since establishing operations in Morocco, Glovo has transformed the local home delivery landscape. Morocco represents the company's fourth-largest market globally. The platform currently works with more than 6,500 business partners and 4,500 couriers throughout the kingdom.
Article 7 of Law No. 104-12 on freedom of prices and competition prohibits behaviors that aim to 'prevent, restrict or distort competition.' The law specifically forbids imposing 'unjustified commercial conditions' or 'minimum resale prices.'
According to the Competition Council, such practices risk harming offer diversity, innovation, and consumer rights. The final decision will be made by the Council's board after conducting a contradictory investigation respecting the defense rights of the concerned party and following a Council session.
The board alone will determine whether the alleged grievances are well-founded. This regulatory action aims to preserve the competitive balance of the market in the interest of consumers and proper economic functioning. Tags: Council of competitionFood DeliveryGlovo in Morocco
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Morocco World
8 hours ago
- Morocco World
Morocco's Airport Authority Appoints New Directors
Rabat – The National Airports Office (ONDA) announced the appointment of two new directors to key roles as part of the airport authority's newly announced vision. ONDA appointed Abdelhalim El Karimi as the Director of Air Navigation, who brings 14 years of experience within ONDA. He headed the Information Systems Department at ONDA prior to this new appointment. His new mission will make air navigation a driver of sovereignty, safety, and innovation. ONDA also appointed Hicham Rahil as director of Airport operations. Rahil holds a PhD in applied mathematics. He received training in air traffic control and has extensive on-the-ground experience as they managed several key hubs within the national network. Rahil will be responsible for orchestrating the transformation of group services in line with international standards. These new appointments reflect the 'desire to place the transformation of Moroccan airports within a human-centered, gradual, and well-managed dynamic. It concluded that ONDA is investing in 'internal talent, recognizing committed career paths,' ONDA stressed. On Monday, ONDA announced its new visual identity as part of the 'Airports 2030' strategy launched in February. The plan seeks to revamp Morocco's infrastructure in preparation for prestigious events like the 2025 AFCON and the FIFA World Cup 2030. According to the latest data from the Directorate of Studies and Financial Forecasts, Morocco's airports recorded a growth of 16.4% by the end of the first quarter of 2025. About 720,645 passengers passed through Moroccan ports by the end of March, representing a 3.9% increase compared to the same period last year.
Maroc
a day ago
- Maroc
Morocco Emerges as Major Hub for Foreign Industrial Investment
Morocco, under the Leadership of His Majesty King Mohammed VI, is establishing itself as a major hub for foreign industrial investment, particularly in the railway sector, said Jeong Hoon Kim, an executive at Korean conglomerate Hyundai Rotem. 'It is impressive to see Morocco's ability to steadily pursue a long-term development plan, thanks to the Leadership of His Majesty the King,' said Kim, head of rail solutions at Hyundai Rotem, in an interview with MAP on the occasion of the celebration of the Glorious Throne Day. Expressing admiration for the harmonious development of several sectors in Morocco over the past two decades, as well as the Kingdom's 'remarkable' resilience in the face of the COVID-19 pandemic, Kim said Morocco represents a strategic long-term market for Hyundai Rotem, offering numerous opportunities for industrial and technological partnerships. 'We have been following the Moroccan market for more than ten years, and the recent signing of our contract with the National Railways Office (ONCF) for the delivery of RER trains marks a concrete first milestone in our commitment,' he said, reaffirming the group's intention to be part of a sustainable cooperation dynamic. Kim also voiced interest in the Morocco Rail Plan 2040, which he described as an 'ambitious roadmap' for the expansion of the Kingdom's railway network, emphasizing Hyundai Rotem's desire to actively contribute to it. According to the Korean official, Morocco's political and economic stability is a key factor in attracting foreign investors, citing the example of Korean company Hands Corporation, which has established a car parts manufacturing plant in Morocco exclusively for the European market. 'This is a win-win cooperation model that we aim to replicate,' he said. Aware of Morocco's prioritization of renewable energies and its potential in green hydrogen, Kim said the sector represents a promising new area for cooperation. MAP: 28 July 2025
Ya Biladi
a day ago
- Ya Biladi
Saham Bank launches Saham Paiements to boost electronic payments in Morocco
Saham Bank has unveiled Saham Paiements, a new subsidiary dedicated to providing cutting-edge electronic payment solutions. This initiative is a strategic response to the burgeoning demand for digital payment methods and the evolving needs of Moroccan consumers. The subsidiary is set to cater to local merchants, small businesses, and larger retail chains with multiple locations. It offers state-of-the-art payment terminals, including fixed, portable, and e-commerce devices, as well as mobile payment options leveraging smartphone NFC technology. The comprehensive service package includes installation, training, and ongoing technical support for merchants. «With Saham Paiements, our goal is straightforward: to transform electronic payment collection into a seamless, secure, and efficient experience for all merchants», declared Asmae Hajjami, General Director of Saham Bank. Mohamed El Morabit, General Director of Saham Paiements, emphasized the company's commitment to offering «robust technology, personalized service, and reliability» to facilitate merchants' digital transition. Beyond merely providing technology, the subsidiary aims to be a catalyst for digital transformation within Moroccan commerce. Saham Paiements is poised to drive the growth of electronic payments in a market projected to exceed 100 million transactions annually in proximity commerce.
