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I paid $450 for my passport and I'm not just angry at the state of it... but also at how it arrived in the mail: 'Are you kidding me?'

I paid $450 for my passport and I'm not just angry at the state of it... but also at how it arrived in the mail: 'Are you kidding me?'

Daily Mail​3 days ago
An Aussie has lashed out after forking out $450 for a new passport, only for it to be delivered in an envelope.
Tilly McConnell claimed it was clear the Australian Passport Office was 'cutting costs on all corners', as she even noted the quality of the passport was questionable.
'I want to know who works at the Australian Passport Office and posts things out,' she said in a TikTok video.
'I recently got my passport and, are you kidding me. It came in this.'
Ms McConnell showed how her expensive passport arrived in a simple paper envelope with no other protection.
'Do passports not get water damage now? I don't understand. It came in a normal envelope,' she said.
'And this is the quality of it. What the f***. My old passport is in better condition than this. Are you kidding me? Nope, I am p***ed off.
'My last one came in bubble wrap and everything. They're cutting costs on all corners.'
Social media users said the lack of protection for such an important document was 'ridiculous' given it can't be used if it gets damaged.
'They left mine in my letterbox. My $450 legal identity left in my letterbox,' one said.
Another said she was not as lucky as Ms McConnell and told of her recent passport experience.
'Mine came exactly the same three weeks ago; however, mine had water damage from all the rain we had,' she said.
'I took it back to the post office and they said I had to pay and order a new one. I sent an inquiry to the Australian Passport Office last week; so far, no response.'
Many other frustrated Aussies remembered the days when a passport came in a protective plastic sleeve.
They also said the government couldn't justify cost-cutting around passport delivery when the Australian document was the most expensive in the world.
'That's how they deliver the most expensive passport in the world?' one said.
'Your passport is the most important identification you can have, and they send it like that,' another said.
Sydney woman Natalie Vellozzi, 28, posted a TikTok in December, where she compared her old and new passports and accused the government of skimping on quality of the new R series.
Since its release, questions have been raised about the expensive document's quality, and Ms Vellozzi told Daily Mail the degradation was noticeable.
'Maybe the material they're using is different,' she said.
'But I just noticed as soon as I got it, it was already curling and bending over.
'When they made it and bound it together, they're not putting enough weight on it to flatten it properly.'
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'When I had my position at the University of Sydney and I had a steady paycheque and we went to the gym and we did all the things that you do as a middle-class Sydney person, it was fine, there was nothing wrong with it, but the more I talked to these people, the more I realised, if something went wrong with this, I couldn't deal with it. Like we had no reserves, we had no resiliency.' Garrett eventually adopted some prepper practices: he came up with a plan for what to do if he turned the taps on one day and no water came out. He had a Jeep packed with camping gear and a 'mental map' of his surroundings and a plan for where he could go if his city home became unsafe (drive his Jeep south into the national park) as well as a backup plan – a few kayaks tied up on a nearby beach, so he and his wife could 'take to the water' and get out of the city that way. 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Sign up to receive it in your inbox every Saturday morning after newsletter promotion In between posts offering advice on the best storage of rice (white apparently stores much better than brown – 'the lesser of two weevils,' a commenter quips) – and the discussion about the battery life of the Nokia 3210, there are questions about the best mode of transport. 'When the lights go out … do I need to purchase horses? Camels?' Others present detailed plans of how people would or should survive should the worst happen. One user posts an ominous checklist of what to do on 'day one … immediately after the collapse'. The list runs: secure your perimeter, fill bathtubs and bowls with water while it's still running, radio check your crew and decide whether to 'bug in or bug out', but make that decision early, as 'traffic jams and gunfire don't mix'. Whether to 'bug in' or 'bug out' is a key question for hardcore preppers. Bugging in means people plan to stay put in their home, which should be well stocked with supplies, well hidden and whose existence should not be disclosed to anyone, lest marauders come. Bugging out means leaving, with either a 'bug out bag' – a short-term emergency kit – or an Inch (I'm never coming home) bag with supplies to enable indefinite survival. Andrei plans to bug in, but thinks building a bespoke bunker full of supplies is quite stupid. That would make them a 'soft, high-yield target' for 'wolves' – his term for marauders who would seek out a bunker, smoke out the occupants and steal their supplies. Holly Robertson, who identifies as a 'bush survivalist' rather than a prepper, agrees. 'So, I don't identify with prepper culture, but I do see myself as someone who's prepared. When people know that you have a stockpile, that's where they're going to go first. But if you're someone who can literally take a knife or a machete and go into the bush and make your own fire friction kit and make your cordage and make your traps, that's powerful. Like, that's a skill set that people really value. They're not going to try and steal from you, they want to have you in their space. So for me, leading with skill set and knowledge is far more powerful than having a stockpile of things.' Robertson stands out from many in the bush survivalist community for a few reasons: she is 25, female and has an Instagram account with nearly 55,000 followers. She became interested in this world a few years ago when she was holidaying near Byron Bay. She went to a bush survival school run by a man known as Cockatoo Paul, who would eventually become both her life and business partner. Paul died a year ago, and Robertson now runs the Australian Bush Survival School as a mobile business, travelling all over Australia to run everything from children's workshops to corporate retreats, teaching skills such as trapping, tracking, spear throwing, knot-tying, skin tanning, friction fires, water purification and basic navigation. 'At the end of the day, the majority of the skills I teach people, they're probably never going to use again in their life. I hope they're never in a survival situation. But what I do see is a sense of empowerment and confidence through capability. When someone, for the first time in their life, creates a fire out of two sticks, the way their face lights up is phenomenal. 'A lot of people … in my generation … they don't know how to light a fire. And if the power went out, they would have literally no idea what to do whatsoever. A lot of our grandparents, they've lived in the bush and they're super capable … so what I really want to see for my generation is how we can really step up and become more self-reliant.' While many interviewees stress the importance of resilience, capability and community, some also warn there can be a dangerous element to prepper culture. 'Unfortunately some very vulnerable people fall into that demographic and they find a lot of serious consequences down the line,' says John Scarinci, the secretary general of the Australian Peoples Survival League (formerly the Australian Preppers Survival League). Scarinci says for some people, prepping can become a 'life-overtaking exercise'. 'They find themselves in trouble later in life because they've just spent their life savings [and] years roll on, decades … and they've amassed a huge amount of preparatory items and they've forgotten about their own health and wellbeing, and the world has not collapsed and they find themselves in a spot of bother.' Some find they have spent decades preparing for the end of the world, but not for retirement or aged care. For others, prepping comes at huge cost to relationships. 'Their partners may potentially leave them because they're so fixated with their preparations, where they're preparing for the doomsday occurrence and it just engulfs them. They're unable to work, because how are you going to fit in … a career whilst being fixated on preparing your jars of food and your freeze-dried items?' Garrett says he has also seen people who started prepping on a 'low level', dedicating more and more of their resources and mental energy to it. 'Eventually families start to get frustrated [and ask] 'What are we doing here? We're spending more time anxious about the future than we are worrying about the present, or enjoying the present.' 'It happens a lot, because prepping is a thought experiment, so once you start to think, 'How do we escape from a bushfire?' then you start thinking, well, what if there was a nuclear attack? What if all the cyber systems are down and we have to flee? What if AI turns on us? It can become a bridge to conspiracy theory and the guardrails you have to put in place are just understand that, yeah, it's fine to think about these things, but it's not fine to obsess over them.' But Garrett says becoming more prepared has made him far more peaceful, rather than anxious. He eventually moved away from his middle-class Sydney life, returning to his native US, where he lives on a five-acre property in rural California. He and his wife grow their own food, have horses and are gradually taking the property off-grid. 'Things can definitely go wrong in our lives and I'm totally capable of dealing with them … It's given me a sense of solace that not only do we have the resources we need to get through something, but I've spent years now upskilling in various things … I just learned how to lay pipes in the yard … or I learned how to put in an electrical socket or fix our breaker if it goes out. All those sort of DIY practical skills. Every time I learn something, then I think, 'Oh this is fantastic' because if something goes wrong, I don't have to call someone to deal with this – I can deal with it.'

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