Chandler family forced out of home after sewage water leak
CHANDLER, Texas (KETK) – A family in Chandler has been forced to temporarily move out of their home after they say it was flooded with sewage water.
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The Britt family moved into their house on Haley Lane around eight years ago. Now, they've been forced to leave their home after sewage from a clogged city line backed up on to their property.
The mother of the Britt family, Darla, spoke about how she discovered unsanitary water coming out of her toilets and bathtubs.
'We checked both toilets, and then we noticed what was coming up in the bathtubs and the toilet, and it was dirty water,' Britt said.
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The smelly and dirty water started overflowing and flooding into her bathroom.
'So, we started grabbing towels and mopping them up,' Britt said. 'We used all 18 towels just to mop them up, and we turned the water off in both bathrooms.'
It was only after the water stopped flowing that they found out it was actually waste from a sewer line.
'They got out, I think about 25 gallons worth of water out of my bathroom,' Britt said.
A police report provided by the mayor reveals city workers discovered water backed up in the main line up the street.
'The main sewer line that runs that serves this area is right here by Mrs. Britt's home. It got clogged, and it caused it to back up into this home,' Chandler Mayor Cy Ditzler said.
The mayor said he is doing what he can to get this problem resolved for them and other properties affected.
'The first thing you do is protect your citizens,' Ditzler said. 'That's what my job as the mayor of Chandler is: to answer all calls from our citizens, no matter who they are or where they are and to protect them by being their voice.'
Britt said her family took their issue to Tuesday's city council meeting where the council decided to table the issue until insurance information is secured. The mayor was tasked with spearheading community funding in the meantime.
'They do have a GoFundMe page and I hope that everybody that hears this interview reaches out and finds out how to help,' Ditzler said.
The line has been cleared of debris, according to the mayor, but unless something changes soon, it could happen again.
Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
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