
‘Far worse': NAB cops $15m fine
In a Federal Court decision released on Wednesday, NAB and AFSH Nominees were found to have left hardship applicants in the dark after failing to respond within 21 days.
The Australian Securities and Investments Commission (ASIC) brought the lawsuit.
In her decision, Justice Penny Neskovcin details that people who asked the bank for help were going through medical emergencies, family violence, the pandemic and business failure, natural disasters, and redundancy and unemployment.
'These failures likely made an already challenging time in people's lives far worse,' ASIC deputy chair Sarah Court said. NAB failed to respond to hardship application from people going through family violence and natural disasters. NewsWire / Kelly Barnes Credit: News Corp Australia
'This penalty sends an important message to other financial institutions – customers should be at the centre of what you do.'
Justice Neskovcin found NAB and AFSH made a 'high' number of breaches of the National Credit Code, in not providing written responses to 345 hardship notices between 2018 and 2023.
The hardship claims were knocked back by NAB staff incorrectly clicking a 'reject' button in their system. About 6 per cent of 12,600 hardship applications were incorrectly rejected this way.
NAB customer services boss Sharon Cook apologised and said 70 staff had been hired to address the issue.
'We're sorry we let down our customers when they needed our help,' she said.
'We have created NAB Care, a dedicated hardship assistance team, hired 70 new colleagues and increased the support options available to our customers.
'There is more to do, and we will continue to find ways to better support our customers who need us.'
Under the National Credit Code, if someone cannot pay their loan, lenders must consider varying the credit contract and advise them of the decision within specified time frames. Payment deferrals, reduced payment arrangements, interest-only periods, term extensions, capitalisation of arrears or interest-rate reductions are all options to get the loan repayments happening again.
As well as the $15.5m fine, NAB and AFSH have to publish notices about the breaches on their websites.
AFSH Nominees sells mortgages as Advantedge Financial Services.
From September 30, Advantedge will stop accepting new home loan applications. From next year, all Advantedge loans will be moved over to NAB.

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The Advertiser
2 hours ago
- The Advertiser
Responsibility, not legacy driving Chalmers to reform
If those who can't remember history are condemned to repeat it, Jim Chalmers has as good a chance as any at avoiding the pitfalls of reformist treasurers past. Dr Chalmers is attempting the most ambitious process of economic reform by a Labor treasurer since Paul Keating's 1985 tax summit or Wayne Swan's tax forum of 2011. While Mr Keating's summit led to significant reform around income taxes, it buried his centrepiece policy - a broad-based consumption tax like the GST - for another 15 years. Mr Swan's attempt amounted to even less. History will drive Dr Chalmers as he prepares for his own economic reform roundtable - running from Tuesday to Thursday in Canberra - speculates veteran economist Saul Eslake. "As a biographer of Keating and a former staffer for Swan, he knows the difference between treasurers who are remembered as great treasurers and treasurers who aren't, and he'd like to be in the former group, I suspect," Mr Eslake says. Dr Chalmers says he doesn't see it in personal terms. Australia's economy has made a lot of positive strides in recent years, he says. Economic developments last week backed that up, with unemployment falling, real wages growing at a five-year high and a third interest rate cut in six months. But global volatility required more economic resilience, the nation's dismal productivity performance was holding back living standards and a growing budget deficit threatened Australia's future prosperity. He sees the roundtable as an opportunity to reform the country in ways that make Australians better off. "I do feel that all of us have a responsibility to use these positions of influence to strengthen the economy and, really, we can't afford as a country to waste the next decade like our predecessors wasted the last one," Dr Chalmers tells AAP. "So I feel that responsibility but don't see it in personal terms necessarily." Already, the consultation has been worth it. "We've shaken the tree for a whole bunch of ideas," he says. "We've focused the country's attention on our big economic challenges, primarily productivity, and we've helped people understand the kinds of trade-offs and challenges the government is grappling with." Dr Chalmers says he's optimistic he'll find common ground in moves to remove unnecessary regulation holding back productivity, housing supply and the clean energy transition. One example is the financial regulator ASIC's announcement on Wednesday that it will review a regulation called RG 97, which forces super funds to disclose stamp duty when reporting fees involved in housing investments. After feedback from investors at a roundtable in the lead-up to Dr Chalmers' summit, ASIC heard removing the requirement could boost housing investment by $8.7 billion and get an additional 35,000 homes built by institutional investors over the next five years. That's the low-hanging fruit. But there are signs the treasurer has been forced to lower his sights for more electorally difficult, large-scale tax reform. Dr Chalmers insists he and Prime Minister Anthony Albanese are singing from the same hymn sheet. But Mr Eslake believes the treasurer's ambition has been reeled in by his boss, "the staunchest defender of the status quo of any prime minister I can remember". "Those aspirations appear to have been shot down, as it were, by his much more cautious prime minister, who has made it clear, particularly in the tax space, they're not going to do anything they hadn't said they would do during the election campaign," he says. History shows governments can't push through major, contentious tax reform without receiving a mandate from the electorate. But Mr Albanese found himself with a slim majority in his first term, so felt he could only seek a light mandate at his second election, limiting his government to a minor agenda on tax. One of those policies, reducing the tax concession for holders of large superannuation accounts, has copped flak because it would tax capital gains on assets before they are sold and the increased value is realised. Mr Eslake would love to see the government use the roundtable as an opportunity to revisit the tax. "While I support the objective, that people with big super balances should pay more tax, I absolutely support that, I don't like the idea of taxing unrealised gains," he says. "Sometimes voters will give a government credit for saying, 'yes, I know we had this idea but we've listened to the people and we've realised it's not a good idea'." Dr Chalmers says he will listen to concerns about the policy but his intention is to proceed with the legislation regardless. "I try and have a genuinely consultative approach," he says. "But we announced that policy more than two and a half years ago, we're yet to hear an idea about a better way to go about it. I expect people will raise it at the roundtable and that's fine." While he stresses he doesn't want to pre-empt things by ruling any ideas in or out in advance, he acknowledges some policies, like raising or broadening the GST, will less likely receive his support. "The policy changes we are most likely to pick up and run with are the ones consistent with the government's values and directions," Dr Chalmers says. The government has consulted far and wide for reform ideas in the lead-up to the roundtable. Nearly 900 submissions have been received, ministers have held more than 40 roundtables of their own and regulators have pitched 280 new ways to reduce the burden of red tape. Dr Chalmers hopes he can find consensus to avoid the failures of past talkfests and has extended an invitation to shadow treasurer Ted O'Brien "in good faith". But he fears the coalition will be intentionally obstructionist, to make the roundtable appear a failure and inflict political damage on the government. "My preference would be that they're constructive about that opportunity," he says. "Unfortunately, they're showing no signs of that yet. I think it will go down badly in the room if they just try and turn it into some kind of political stunt." Opposition Leader Sussan Ley has accused Labor of choreographing the entire exercise to push through pre-determined policies, following a leaked Treasury document briefing Dr Chalmers on potential outcomes of the summit. "It just tells me this whole thing is a stitch-up," she told reporters on Thursday. "They're lining up an exercise at this productivity roundtable that is all about raising taxes. "We'll call it out when we see it." If those who can't remember history are condemned to repeat it, Jim Chalmers has as good a chance as any at avoiding the pitfalls of reformist treasurers past. Dr Chalmers is attempting the most ambitious process of economic reform by a Labor treasurer since Paul Keating's 1985 tax summit or Wayne Swan's tax forum of 2011. While Mr Keating's summit led to significant reform around income taxes, it buried his centrepiece policy - a broad-based consumption tax like the GST - for another 15 years. Mr Swan's attempt amounted to even less. History will drive Dr Chalmers as he prepares for his own economic reform roundtable - running from Tuesday to Thursday in Canberra - speculates veteran economist Saul Eslake. "As a biographer of Keating and a former staffer for Swan, he knows the difference between treasurers who are remembered as great treasurers and treasurers who aren't, and he'd like to be in the former group, I suspect," Mr Eslake says. Dr Chalmers says he doesn't see it in personal terms. Australia's economy has made a lot of positive strides in recent years, he says. Economic developments last week backed that up, with unemployment falling, real wages growing at a five-year high and a third interest rate cut in six months. But global volatility required more economic resilience, the nation's dismal productivity performance was holding back living standards and a growing budget deficit threatened Australia's future prosperity. He sees the roundtable as an opportunity to reform the country in ways that make Australians better off. "I do feel that all of us have a responsibility to use these positions of influence to strengthen the economy and, really, we can't afford as a country to waste the next decade like our predecessors wasted the last one," Dr Chalmers tells AAP. "So I feel that responsibility but don't see it in personal terms necessarily." Already, the consultation has been worth it. "We've shaken the tree for a whole bunch of ideas," he says. "We've focused the country's attention on our big economic challenges, primarily productivity, and we've helped people understand the kinds of trade-offs and challenges the government is grappling with." Dr Chalmers says he's optimistic he'll find common ground in moves to remove unnecessary regulation holding back productivity, housing supply and the clean energy transition. One example is the financial regulator ASIC's announcement on Wednesday that it will review a regulation called RG 97, which forces super funds to disclose stamp duty when reporting fees involved in housing investments. After feedback from investors at a roundtable in the lead-up to Dr Chalmers' summit, ASIC heard removing the requirement could boost housing investment by $8.7 billion and get an additional 35,000 homes built by institutional investors over the next five years. That's the low-hanging fruit. But there are signs the treasurer has been forced to lower his sights for more electorally difficult, large-scale tax reform. Dr Chalmers insists he and Prime Minister Anthony Albanese are singing from the same hymn sheet. But Mr Eslake believes the treasurer's ambition has been reeled in by his boss, "the staunchest defender of the status quo of any prime minister I can remember". "Those aspirations appear to have been shot down, as it were, by his much more cautious prime minister, who has made it clear, particularly in the tax space, they're not going to do anything they hadn't said they would do during the election campaign," he says. History shows governments can't push through major, contentious tax reform without receiving a mandate from the electorate. But Mr Albanese found himself with a slim majority in his first term, so felt he could only seek a light mandate at his second election, limiting his government to a minor agenda on tax. One of those policies, reducing the tax concession for holders of large superannuation accounts, has copped flak because it would tax capital gains on assets before they are sold and the increased value is realised. Mr Eslake would love to see the government use the roundtable as an opportunity to revisit the tax. "While I support the objective, that people with big super balances should pay more tax, I absolutely support that, I don't like the idea of taxing unrealised gains," he says. "Sometimes voters will give a government credit for saying, 'yes, I know we had this idea but we've listened to the people and we've realised it's not a good idea'." Dr Chalmers says he will listen to concerns about the policy but his intention is to proceed with the legislation regardless. "I try and have a genuinely consultative approach," he says. "But we announced that policy more than two and a half years ago, we're yet to hear an idea about a better way to go about it. I expect people will raise it at the roundtable and that's fine." While he stresses he doesn't want to pre-empt things by ruling any ideas in or out in advance, he acknowledges some policies, like raising or broadening the GST, will less likely receive his support. "The policy changes we are most likely to pick up and run with are the ones consistent with the government's values and directions," Dr Chalmers says. The government has consulted far and wide for reform ideas in the lead-up to the roundtable. Nearly 900 submissions have been received, ministers have held more than 40 roundtables of their own and regulators have pitched 280 new ways to reduce the burden of red tape. Dr Chalmers hopes he can find consensus to avoid the failures of past talkfests and has extended an invitation to shadow treasurer Ted O'Brien "in good faith". But he fears the coalition will be intentionally obstructionist, to make the roundtable appear a failure and inflict political damage on the government. "My preference would be that they're constructive about that opportunity," he says. "Unfortunately, they're showing no signs of that yet. I think it will go down badly in the room if they just try and turn it into some kind of political stunt." Opposition Leader Sussan Ley has accused Labor of choreographing the entire exercise to push through pre-determined policies, following a leaked Treasury document briefing Dr Chalmers on potential outcomes of the summit. "It just tells me this whole thing is a stitch-up," she told reporters on Thursday. "They're lining up an exercise at this productivity roundtable that is all about raising taxes. "We'll call it out when we see it." If those who can't remember history are condemned to repeat it, Jim Chalmers has as good a chance as any at avoiding the pitfalls of reformist treasurers past. Dr Chalmers is attempting the most ambitious process of economic reform by a Labor treasurer since Paul Keating's 1985 tax summit or Wayne Swan's tax forum of 2011. While Mr Keating's summit led to significant reform around income taxes, it buried his centrepiece policy - a broad-based consumption tax like the GST - for another 15 years. Mr Swan's attempt amounted to even less. History will drive Dr Chalmers as he prepares for his own economic reform roundtable - running from Tuesday to Thursday in Canberra - speculates veteran economist Saul Eslake. "As a biographer of Keating and a former staffer for Swan, he knows the difference between treasurers who are remembered as great treasurers and treasurers who aren't, and he'd like to be in the former group, I suspect," Mr Eslake says. Dr Chalmers says he doesn't see it in personal terms. Australia's economy has made a lot of positive strides in recent years, he says. Economic developments last week backed that up, with unemployment falling, real wages growing at a five-year high and a third interest rate cut in six months. But global volatility required more economic resilience, the nation's dismal productivity performance was holding back living standards and a growing budget deficit threatened Australia's future prosperity. He sees the roundtable as an opportunity to reform the country in ways that make Australians better off. "I do feel that all of us have a responsibility to use these positions of influence to strengthen the economy and, really, we can't afford as a country to waste the next decade like our predecessors wasted the last one," Dr Chalmers tells AAP. "So I feel that responsibility but don't see it in personal terms necessarily." Already, the consultation has been worth it. "We've shaken the tree for a whole bunch of ideas," he says. "We've focused the country's attention on our big economic challenges, primarily productivity, and we've helped people understand the kinds of trade-offs and challenges the government is grappling with." Dr Chalmers says he's optimistic he'll find common ground in moves to remove unnecessary regulation holding back productivity, housing supply and the clean energy transition. One example is the financial regulator ASIC's announcement on Wednesday that it will review a regulation called RG 97, which forces super funds to disclose stamp duty when reporting fees involved in housing investments. After feedback from investors at a roundtable in the lead-up to Dr Chalmers' summit, ASIC heard removing the requirement could boost housing investment by $8.7 billion and get an additional 35,000 homes built by institutional investors over the next five years. That's the low-hanging fruit. But there are signs the treasurer has been forced to lower his sights for more electorally difficult, large-scale tax reform. Dr Chalmers insists he and Prime Minister Anthony Albanese are singing from the same hymn sheet. But Mr Eslake believes the treasurer's ambition has been reeled in by his boss, "the staunchest defender of the status quo of any prime minister I can remember". "Those aspirations appear to have been shot down, as it were, by his much more cautious prime minister, who has made it clear, particularly in the tax space, they're not going to do anything they hadn't said they would do during the election campaign," he says. History shows governments can't push through major, contentious tax reform without receiving a mandate from the electorate. But Mr Albanese found himself with a slim majority in his first term, so felt he could only seek a light mandate at his second election, limiting his government to a minor agenda on tax. One of those policies, reducing the tax concession for holders of large superannuation accounts, has copped flak because it would tax capital gains on assets before they are sold and the increased value is realised. Mr Eslake would love to see the government use the roundtable as an opportunity to revisit the tax. "While I support the objective, that people with big super balances should pay more tax, I absolutely support that, I don't like the idea of taxing unrealised gains," he says. "Sometimes voters will give a government credit for saying, 'yes, I know we had this idea but we've listened to the people and we've realised it's not a good idea'." Dr Chalmers says he will listen to concerns about the policy but his intention is to proceed with the legislation regardless. "I try and have a genuinely consultative approach," he says. "But we announced that policy more than two and a half years ago, we're yet to hear an idea about a better way to go about it. I expect people will raise it at the roundtable and that's fine." While he stresses he doesn't want to pre-empt things by ruling any ideas in or out in advance, he acknowledges some policies, like raising or broadening the GST, will less likely receive his support. "The policy changes we are most likely to pick up and run with are the ones consistent with the government's values and directions," Dr Chalmers says. The government has consulted far and wide for reform ideas in the lead-up to the roundtable. Nearly 900 submissions have been received, ministers have held more than 40 roundtables of their own and regulators have pitched 280 new ways to reduce the burden of red tape. Dr Chalmers hopes he can find consensus to avoid the failures of past talkfests and has extended an invitation to shadow treasurer Ted O'Brien "in good faith". But he fears the coalition will be intentionally obstructionist, to make the roundtable appear a failure and inflict political damage on the government. "My preference would be that they're constructive about that opportunity," he says. "Unfortunately, they're showing no signs of that yet. I think it will go down badly in the room if they just try and turn it into some kind of political stunt." Opposition Leader Sussan Ley has accused Labor of choreographing the entire exercise to push through pre-determined policies, following a leaked Treasury document briefing Dr Chalmers on potential outcomes of the summit. "It just tells me this whole thing is a stitch-up," she told reporters on Thursday. "They're lining up an exercise at this productivity roundtable that is all about raising taxes. "We'll call it out when we see it." If those who can't remember history are condemned to repeat it, Jim Chalmers has as good a chance as any at avoiding the pitfalls of reformist treasurers past. Dr Chalmers is attempting the most ambitious process of economic reform by a Labor treasurer since Paul Keating's 1985 tax summit or Wayne Swan's tax forum of 2011. While Mr Keating's summit led to significant reform around income taxes, it buried his centrepiece policy - a broad-based consumption tax like the GST - for another 15 years. Mr Swan's attempt amounted to even less. History will drive Dr Chalmers as he prepares for his own economic reform roundtable - running from Tuesday to Thursday in Canberra - speculates veteran economist Saul Eslake. "As a biographer of Keating and a former staffer for Swan, he knows the difference between treasurers who are remembered as great treasurers and treasurers who aren't, and he'd like to be in the former group, I suspect," Mr Eslake says. Dr Chalmers says he doesn't see it in personal terms. Australia's economy has made a lot of positive strides in recent years, he says. Economic developments last week backed that up, with unemployment falling, real wages growing at a five-year high and a third interest rate cut in six months. But global volatility required more economic resilience, the nation's dismal productivity performance was holding back living standards and a growing budget deficit threatened Australia's future prosperity. He sees the roundtable as an opportunity to reform the country in ways that make Australians better off. "I do feel that all of us have a responsibility to use these positions of influence to strengthen the economy and, really, we can't afford as a country to waste the next decade like our predecessors wasted the last one," Dr Chalmers tells AAP. "So I feel that responsibility but don't see it in personal terms necessarily." Already, the consultation has been worth it. "We've shaken the tree for a whole bunch of ideas," he says. "We've focused the country's attention on our big economic challenges, primarily productivity, and we've helped people understand the kinds of trade-offs and challenges the government is grappling with." Dr Chalmers says he's optimistic he'll find common ground in moves to remove unnecessary regulation holding back productivity, housing supply and the clean energy transition. One example is the financial regulator ASIC's announcement on Wednesday that it will review a regulation called RG 97, which forces super funds to disclose stamp duty when reporting fees involved in housing investments. After feedback from investors at a roundtable in the lead-up to Dr Chalmers' summit, ASIC heard removing the requirement could boost housing investment by $8.7 billion and get an additional 35,000 homes built by institutional investors over the next five years. That's the low-hanging fruit. But there are signs the treasurer has been forced to lower his sights for more electorally difficult, large-scale tax reform. Dr Chalmers insists he and Prime Minister Anthony Albanese are singing from the same hymn sheet. But Mr Eslake believes the treasurer's ambition has been reeled in by his boss, "the staunchest defender of the status quo of any prime minister I can remember". "Those aspirations appear to have been shot down, as it were, by his much more cautious prime minister, who has made it clear, particularly in the tax space, they're not going to do anything they hadn't said they would do during the election campaign," he says. History shows governments can't push through major, contentious tax reform without receiving a mandate from the electorate. But Mr Albanese found himself with a slim majority in his first term, so felt he could only seek a light mandate at his second election, limiting his government to a minor agenda on tax. One of those policies, reducing the tax concession for holders of large superannuation accounts, has copped flak because it would tax capital gains on assets before they are sold and the increased value is realised. Mr Eslake would love to see the government use the roundtable as an opportunity to revisit the tax. "While I support the objective, that people with big super balances should pay more tax, I absolutely support that, I don't like the idea of taxing unrealised gains," he says. "Sometimes voters will give a government credit for saying, 'yes, I know we had this idea but we've listened to the people and we've realised it's not a good idea'." Dr Chalmers says he will listen to concerns about the policy but his intention is to proceed with the legislation regardless. "I try and have a genuinely consultative approach," he says. "But we announced that policy more than two and a half years ago, we're yet to hear an idea about a better way to go about it. I expect people will raise it at the roundtable and that's fine." While he stresses he doesn't want to pre-empt things by ruling any ideas in or out in advance, he acknowledges some policies, like raising or broadening the GST, will less likely receive his support. "The policy changes we are most likely to pick up and run with are the ones consistent with the government's values and directions," Dr Chalmers says. The government has consulted far and wide for reform ideas in the lead-up to the roundtable. Nearly 900 submissions have been received, ministers have held more than 40 roundtables of their own and regulators have pitched 280 new ways to reduce the burden of red tape. Dr Chalmers hopes he can find consensus to avoid the failures of past talkfests and has extended an invitation to shadow treasurer Ted O'Brien "in good faith". But he fears the coalition will be intentionally obstructionist, to make the roundtable appear a failure and inflict political damage on the government. "My preference would be that they're constructive about that opportunity," he says. "Unfortunately, they're showing no signs of that yet. I think it will go down badly in the room if they just try and turn it into some kind of political stunt." Opposition Leader Sussan Ley has accused Labor of choreographing the entire exercise to push through pre-determined policies, following a leaked Treasury document briefing Dr Chalmers on potential outcomes of the summit. "It just tells me this whole thing is a stitch-up," she told reporters on Thursday. "They're lining up an exercise at this productivity roundtable that is all about raising taxes. "We'll call it out when we see it."


Perth Now
3 hours ago
- Perth Now
Responsibility, not legacy driving Chalmers to reform
If those who can't remember history are condemned to repeat it, Jim Chalmers has as good a chance as any at avoiding the pitfalls of reformist treasurers past. Dr Chalmers is attempting the most ambitious process of economic reform by a Labor treasurer since Paul Keating's 1985 tax summit or Wayne Swan's tax forum of 2011. While Mr Keating's summit led to significant reform around income taxes, it buried his centrepiece policy - a broad-based consumption tax like the GST - for another 15 years. Mr Swan's attempt amounted to even less. History will drive Dr Chalmers as he prepares for his own economic reform roundtable - running from Tuesday to Thursday in Canberra - speculates veteran economist Saul Eslake. "As a biographer of Keating and a former staffer for Swan, he knows the difference between treasurers who are remembered as great treasurers and treasurers who aren't, and he'd like to be in the former group, I suspect," Mr Eslake says. Dr Chalmers says he doesn't see it in personal terms. Australia's economy has made a lot of positive strides in recent years, he says. Economic developments last week backed that up, with unemployment falling, real wages growing at a five-year high and a third interest rate cut in six months. But global volatility required more economic resilience, the nation's dismal productivity performance was holding back living standards and a growing budget deficit threatened Australia's future prosperity. He sees the roundtable as an opportunity to reform the country in ways that make Australians better off. "I do feel that all of us have a responsibility to use these positions of influence to strengthen the economy and, really, we can't afford as a country to waste the next decade like our predecessors wasted the last one," Dr Chalmers tells AAP. "So I feel that responsibility but don't see it in personal terms necessarily." Already, the consultation has been worth it. "We've shaken the tree for a whole bunch of ideas," he says. "We've focused the country's attention on our big economic challenges, primarily productivity, and we've helped people understand the kinds of trade-offs and challenges the government is grappling with." Dr Chalmers says he's optimistic he'll find common ground in moves to remove unnecessary regulation holding back productivity, housing supply and the clean energy transition. One example is the financial regulator ASIC's announcement on Wednesday that it will review a regulation called RG 97, which forces super funds to disclose stamp duty when reporting fees involved in housing investments. After feedback from investors at a roundtable in the lead-up to Dr Chalmers' summit, ASIC heard removing the requirement could boost housing investment by $8.7 billion and get an additional 35,000 homes built by institutional investors over the next five years. That's the low-hanging fruit. But there are signs the treasurer has been forced to lower his sights for more electorally difficult, large-scale tax reform. Dr Chalmers insists he and Prime Minister Anthony Albanese are singing from the same hymn sheet. But Mr Eslake believes the treasurer's ambition has been reeled in by his boss, "the staunchest defender of the status quo of any prime minister I can remember". "Those aspirations appear to have been shot down, as it were, by his much more cautious prime minister, who has made it clear, particularly in the tax space, they're not going to do anything they hadn't said they would do during the election campaign," he says. History shows governments can't push through major, contentious tax reform without receiving a mandate from the electorate. But Mr Albanese found himself with a slim majority in his first term, so felt he could only seek a light mandate at his second election, limiting his government to a minor agenda on tax. One of those policies, reducing the tax concession for holders of large superannuation accounts, has copped flak because it would tax capital gains on assets before they are sold and the increased value is realised. Mr Eslake would love to see the government use the roundtable as an opportunity to revisit the tax. "While I support the objective, that people with big super balances should pay more tax, I absolutely support that, I don't like the idea of taxing unrealised gains," he says. "Sometimes voters will give a government credit for saying, 'yes, I know we had this idea but we've listened to the people and we've realised it's not a good idea'." Dr Chalmers says he will listen to concerns about the policy but his intention is to proceed with the legislation regardless. "I try and have a genuinely consultative approach," he says. "But we announced that policy more than two and a half years ago, we're yet to hear an idea about a better way to go about it. I expect people will raise it at the roundtable and that's fine." While he stresses he doesn't want to pre-empt things by ruling any ideas in or out in advance, he acknowledges some policies, like raising or broadening the GST, will less likely receive his support. "The policy changes we are most likely to pick up and run with are the ones consistent with the government's values and directions," Dr Chalmers says. The government has consulted far and wide for reform ideas in the lead-up to the roundtable. Nearly 900 submissions have been received, ministers have held more than 40 roundtables of their own and regulators have pitched 280 new ways to reduce the burden of red tape. Dr Chalmers hopes he can find consensus to avoid the failures of past talkfests and has extended an invitation to shadow treasurer Ted O'Brien "in good faith". But he fears the coalition will be intentionally obstructionist, to make the roundtable appear a failure and inflict political damage on the government. "My preference would be that they're constructive about that opportunity," he says. "Unfortunately, they're showing no signs of that yet. I think it will go down badly in the room if they just try and turn it into some kind of political stunt." Opposition Leader Sussan Ley has accused Labor of choreographing the entire exercise to push through pre-determined policies, following a leaked Treasury document briefing Dr Chalmers on potential outcomes of the summit. "It just tells me this whole thing is a stitch-up," she told reporters on Thursday. "They're lining up an exercise at this productivity roundtable that is all about raising taxes. "We'll call it out when we see it."

The Australian
3 hours ago
- The Australian
Major banks cut savings rates before mortgage relief takes effect
Australia's major banks and financial institutions have cut saving rates in the days following the Reserve Bank moving on interest rates. In unwelcome news for savers, seven financial institutions have this week announced they are reducing savings rates. NAB has moved on two of its savings accounts, reducing the rates on its Reward Saver and iSaver products. Reward Savers will get a new maximum rate of 4.10 per cent, while iSavers will get up to 4.40 per cent for the first four months before the account reverts back to 1.25 per cent. NAB has moved on its savings accounts 10 days ahead of variable mortgage rates. The big banks have started to move on savings rates. Picture: NewsWire BOQ's Future Saver account, which is available to young adults aged 14-35, has dropped from 5.00 to 4.85 per cent. Macquarie Bank has cut both savings and mortgage rates. Macquarie savers will now get a maximum 4.25 per cent, while those on a transaction account will get 2 per cent going forward. Other banks that have already cut savings rates this week include AMP, Great Southern Bank, ME Bank and Hume Bank. The move on savings accounts follows the Reserve Bank of Australia on Tuesday announcing it had lowered the official cash rate by 25 basis points to 3.60 per cent. Canstar data insights director Sally Tindall says the third RBA rate cut of the year is already hitting savers in the hip pocket. 'We expect more savings rates will fall victim to this latest RBA cut in the weeks ahead; however, banks aren't likely to make a song and dance about them,' she said. Savers will get slugged before mortgage holders get any rate relief. Picture: NewsWire / Nicholas Eagar Following the RBA's announcement, Commonwealth Bank was the first of the major banks to tell customers it would pass on the rate cut in full to variable rate home loan customers, effective from August 22. Shortly after, Westpac said it was passing on the cut in full to their variable rate customers and savers alike. Westpac savers' interest rates will drop from August 22, reducing the amount they are making off their money, but mortgage holders will have to wait a further four days to get any interest-rate relief. ANZ announced similar terms for borrowers, also decreasing variable rates by 25 basis points effective August 22. CBA and ANZ savings rates are still under review, but Canstar says if history is anything to go by, the banks will cut select savings rates next Friday. NAB will reduce its standard variable home loan rates by 0.25 per cent starting from Monday, August 25.