Kuwait plans to enhance Sahel app and broaden digital services

Arab Times

05-07-2025

KUWAIT CITY, July 5: Minister of State for Communications Affairs Omar Al-Omar on Saturday emphasized the ongoing commitment to enhance and update the government application 'Sahel,' aligning it with Kuwait's broader digitization goals and meeting the growing demand for efficient, secure digital services from citizens and residents.
Al-Omar told KUNA that the Ministry recently convened an expanded meeting with Sahel's Executive Committee to assess recent developments and discuss future plans for expanding the digital services offered through the platform. He revealed that the upcoming phase will include the launch of new services and a stronger focus on integrating government agencies via improved data exchange and technical connectivity.
Describing digitization as more than just a technical upgrade, the minister highlighted it as a comprehensive transformation in service delivery. 'Sahel is the practical embodiment of this approach,' he said, stressing its role as a central national platform that facilitates access to government services through a unified digital gateway. This streamlining significantly reduces time and effort for users while enhancing satisfaction with government performance.
Al-Omar further stressed the importance of continued government support for the Sahel's executive committee, praising the collaborative efforts of the various teams involved. He underlined the need to intensify coordination with government agencies to accelerate the addition of new services, ensuring that 'service begins with the citizen and ends with him.'
In addition to public services, the minister pointed out that the next development stage will focus heavily on advancing the Sahel Business application. This platform aims to better serve the private sector by enabling entrepreneurs and companies to complete transactions more easily and efficiently, reflecting Kuwait's comprehensive national strategy to digitize the business environment.
The meeting included key figures such as Eng. Tareq Al-Darbas, Advisor to the Minister, Colonel Bashar Al-Sayed Hashem, Director of the Information Systems Department at the Ministry of Interior, Fajr Al-Yassin, Quality Control Supervisor at the Public Authority for Civil Information, and Amina Abdul Rahim, Systems Development Supervisor at the same authority.
The government's ongoing digital transformation via Sahel is seen as a pivotal step toward increasing transparency, equitable access to services, and improved public spending efficiency.