logo
Southampton supported employment initiative gets 'Good' rating

Southampton supported employment initiative gets 'Good' rating

Yahoo12-02-2025

Southampton's supported employment initiative has received a 'Good' Fidelity Accreditation for aiding people with disabilities into jobs.
The Local Supported Employment initiative (LSEi) was put under a microscope for two days by the Supported Employment Quality Framework (SEQF) and passed with flying colours.
The 'Good' Fidelity Accreditation shows the employment support team's dedication to maintaining high standards and positively impacting both individuals and businesses.
Councillor Sarah Bogle, cabinet member for economic development, said: "We are incredibly proud to have received this 'Good' Fidelity Accreditation.
"This achievement reflects the hard work and dedication of our Employment Support Team and underscores our commitment to providing effective and person-centred support to individuals with learning disabilities and autism.
"We believe that everyone deserves the opportunity to work, and we are dedicated to helping individuals achieve their employment goals."
Funded by the Department for Work and Pensions (DWP), LSEi is one of just 23 local authorities in England and Wales providing this essential help.
Between April and September 2024, the employment support team helped 141 people secure paid work, and currently supports 450 individuals.
The team collaborates with businesses to foster inclusive workplaces.
Any unemployed Southampton resident aged 18 or over can be referred for support.
Referrals can be made via email, phone (023 8091 7585), or through the website: southampton.gov.uk/EST.

Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

Households issued date for arrival of new £200 cost of living payments
Households issued date for arrival of new £200 cost of living payments

Yahoo

time3 hours ago

  • Yahoo

Households issued date for arrival of new £200 cost of living payments

Households have been told when they can expect the arrival of new £200 cost of living payments. The payments are known as hardship grants and will be made available by Birmingham City Council. The local authority said applications are set to reopen later this month in June. READ MORE: Nationwide issues alert over £200 payments going out to customers Get breaking news on BirminghamLive WhatsApp, click the link to join That means households living in the city will be able to make an application to receive the funding. It comes as the latest round of the government's Household Support Fund (HSF) opened on April 1. The pot of cash, which is delivered via the Department for Work and Pensions (DWP), funds such schemes as the one by Birmingham City Council. The council previously had applications running for its hardship grants. But this closed in March, in line with the ending of the previous round of HSF funding. Birmingham City Council has three sets of criteria in order for households to be eligible for the payments. These are that applicants are a permanent resident, be able to demonstrate you're experiencing financial hardship and not have received a £200 payment in the past 12 months - see more here. Advising households on when applications will reopen, a spokesperson for the council scheme said: "Please be advised that enquiries will reopen in late June 2025. "If you are not currently on the waiting list, and it has now been 12 months since your household last received a grant payment, you will be able to submit a new enquiry once the scheme reopens in late June 2025."

Route 101 Awarded Contract By The Department for Work And Pensions To Transform UK Citizen Services, Powered By NiCE CXone Mpower
Route 101 Awarded Contract By The Department for Work And Pensions To Transform UK Citizen Services, Powered By NiCE CXone Mpower

Yahoo

timea day ago

  • Yahoo

Route 101 Awarded Contract By The Department for Work And Pensions To Transform UK Citizen Services, Powered By NiCE CXone Mpower

In collaboration with Route 101, the Department for Work and Pensions (DWP) will deploy NiCE's CXone Mpower platform in a UK-sovereign environment to improve citizen services while ensuring data sovereignty LONDON, June 06, 2025--(BUSINESS WIRE)--Route 101 a leading cloud systems integrator, announced today in collaboration with NiCE (Nasdaq: NICE), a major contract win with the Department for Work and Pensions (DWP) of the UK government. This contract will see Route 101 and NiCE collaborate to enable the transformation of citizen experiences with the delivery of a UK-sovereign Citizen Experience Platform (CXP), powered by NiCE's CXone Mpower and hosted in a secure, UK-based cloud environment. This initiative will drive service innovation and ensure data sovereignty for one of the Europe's largest contact centres. The project will support DWP with the modernisation of its current contact centre operations, supporting over 40,000 agents and transforming both phone and digital services. The platform has been designed to meet the UK Government's demand for sovereign cloud infrastructure, supporting national digital transformation ambitions. By partnering with NiCE, Route 101 will lead DWP through a strategic migration from its legacy on-premise infrastructure to a secure, UK-sovereign cloud platform. This transition will enable DWP to modernise its contact centre operations, and ensure data sovereignty within a compliant, UK-based environment. Russell Attwood, Chief Executive Officer, Route 101, said: "Securing this contract as the primary partner to DWP marks a pivotal moment for Route 101. By combining our deep understanding of government needs with NiCE's advanced technology, we are committed to setting a new standard, operational efficiency, and data sovereignty across the UK." Darren Rushworth, President, NiCE International, said: "We are thrilled to have been selected to partner with DWP alongside Route 101. With CXone Mpower's industry-leading platform, DWP has the power to fulfil their Service Modernisation agenda. Utilising the platform, DWP will be able to enhance digital service delivery and support its ambition to upskill its workforce." NiCE's expansion into the UK builds on its EU success. Route 101 and NiCE are supporting government organisations and highly regulated enterprises to support secure, compliant digital transformation in a sovereign environment designed specifically for the needs of customer service. About Route 101 Route 101 is a leading cloud systems integrator, providing hosted and true cloud telecommunications and contact centre solutions. A supplier to worldwide organisations, Route 101 specialises in the implementation and support of true cloud transformation solutions, having built strong relationships with global vendors. Multi-award winning, Route 101 works tirelessly to deliver exceptional standards of support to its customers. The quality of the solutions offered, the strength of partner and customer relationships, and the emphasis on quality service means Route 101 continues to act as a disruptor within the contact centre technology space. Learn more by visiting About NiCE NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organisations to innovate and act, from interaction to resolution. Trusted by organisations throughout 150+ countries worldwide, NiCE's platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organisation, delivering proven measurable outcomes. Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE's marks, please see: View source version on Contacts Corporate Media Contact Route 101 – Touchdown PR, +44 1252 717040, Route101@ UKNiCE Christopher Irwin-Dudek, +1 201 561 4442, media@ ET Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

Route 101 Awarded Contract By The Department for Work And Pensions To Transform UK Citizen Services, Powered By NiCE CXone Mpower
Route 101 Awarded Contract By The Department for Work And Pensions To Transform UK Citizen Services, Powered By NiCE CXone Mpower

Yahoo

timea day ago

  • Yahoo

Route 101 Awarded Contract By The Department for Work And Pensions To Transform UK Citizen Services, Powered By NiCE CXone Mpower

In collaboration with Route 101, the Department for Work and Pensions (DWP) will deploy NiCE's CXone Mpower platform in a UK-sovereign environment to improve citizen services while ensuring data sovereignty LONDON, June 06, 2025--(BUSINESS WIRE)--Route 101 a leading cloud systems integrator, announced today in collaboration with NiCE (Nasdaq: NICE), a major contract win with the Department for Work and Pensions (DWP) of the UK government. This contract will see Route 101 and NiCE collaborate to enable the transformation of citizen experiences with the delivery of a UK-sovereign Citizen Experience Platform (CXP), powered by NiCE's CXone Mpower and hosted in a secure, UK-based cloud environment. This initiative will drive service innovation and ensure data sovereignty for one of the Europe's largest contact centres. The project will support DWP with the modernisation of its current contact centre operations, supporting over 40,000 agents and transforming both phone and digital services. The platform has been designed to meet the UK Government's demand for sovereign cloud infrastructure, supporting national digital transformation ambitions. By partnering with NiCE, Route 101 will lead DWP through a strategic migration from its legacy on-premise infrastructure to a secure, UK-sovereign cloud platform. This transition will enable DWP to modernise its contact centre operations, and ensure data sovereignty within a compliant, UK-based environment. Russell Attwood, Chief Executive Officer, Route 101, said: "Securing this contract as the primary partner to DWP marks a pivotal moment for Route 101. By combining our deep understanding of government needs with NiCE's advanced technology, we are committed to setting a new standard, operational efficiency, and data sovereignty across the UK." Darren Rushworth, President, NiCE International, said: "We are thrilled to have been selected to partner with DWP alongside Route 101. With CXone Mpower's industry-leading platform, DWP has the power to fulfil their Service Modernisation agenda. Utilising the platform, DWP will be able to enhance digital service delivery and support its ambition to upskill its workforce." NiCE's expansion into the UK builds on its EU success. Route 101 and NiCE are supporting government organisations and highly regulated enterprises to support secure, compliant digital transformation in a sovereign environment designed specifically for the needs of customer service. About Route 101 Route 101 is a leading cloud systems integrator, providing hosted and true cloud telecommunications and contact centre solutions. A supplier to worldwide organisations, Route 101 specialises in the implementation and support of true cloud transformation solutions, having built strong relationships with global vendors. Multi-award winning, Route 101 works tirelessly to deliver exceptional standards of support to its customers. The quality of the solutions offered, the strength of partner and customer relationships, and the emphasis on quality service means Route 101 continues to act as a disruptor within the contact centre technology space. Learn more by visiting About NiCE NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organisations to innovate and act, from interaction to resolution. Trusted by organisations throughout 150+ countries worldwide, NiCE's platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organisation, delivering proven measurable outcomes. Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE's marks, please see: View source version on Contacts Corporate Media Contact Route 101 – Touchdown PR, +44 1252 717040, Route101@ UKNiCE Christopher Irwin-Dudek, +1 201 561 4442, media@ ET Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into the world of global news and events? Download our app today from your preferred app store and start exploring.
app-storeplay-store