Coming Soon: SeeClickFix Odessa City App
'It assigns you a ticket number. You could follow that wherever it goes,' Craig Stoker at-large said. 'So, if it comes in and it needs to go to solid waste trash needs to be picked up. You are going to be able to follow that ticket. You will see that it went to solid waste. You are going to see that they sent out a truck. You are going to see that it got picked up.'
There will be multiple types of issues that people can report and let the city know of. Stoker said they would try to fix the problems as soon as possible.
'I want to be able to use this tool as both the recording tool and the accountability tool,' Stoker said. 'Why did it take X amount of time to get this done hey you great job you got that done in an hour and a half.'
The City of Midland has been using the app for quite some time and said it's been a success.
'Looking at Midland. Looking at the way they SeeClickFix. Looking at the way they use their back end of reporting to make their departments better, to improve their customer service,' Stoker said. 'Those are the things that I've been watching and learning from and really wanting to use over here.'
Those who don't want to download the app can still go to the City's website or call them. You can talk to the new Chatbot where you can ask any questions or it will direct you to where you need to go.
Both Android users and Apple users can download the app. Also, city officials are hoping to have the app launched by the end of the month. We will keep you updated.
Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
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