
Major American Express update impacting British Airways customers
A major update on British Airways' tier points scheme has been announced.
Following the airline's recent overhaul of its loyalty scheme, British Airways and American Express customers have been eager to find out how many tier points they can now earn with the British Airways Premium Plus Amex card.
It was announced yesterday that only British Airways Premium Plus American Express cardholders — not those using the free British Airways American Express card — can now earn up to 2,500 tier points per year when using their card for everyday spending.
The number of tier points you earn annually determines your membership level: blue, bronze, silver, or gold. Everyone starts at bronze, and can progress through the tiers based on how much they spend.
Higher-tier statuses unlock perks such as complimentary seat selection, priority check-in, additional baggage allowance, and access to British Airways' airport lounges.
Here's how many Tier Points are required for each level:
Bronze – 3,500 Tier Points
Silver – 7,500 Tier Points
Gold – 20,000 Tier Points
To reach silver, you could spend £5,000 on British Airways flights and holiday packages — each pound spent earns one tier point. The rest of the required points could be earned through spending on the British Airways Premium Plus Amex card, if you have one.
Here's how the new tier point earning system works for cardholders:
750 tier P=points are awarded when you spend £15,000 after enrolling in the offer.
An additional 750 tier points are awarded after spending a further £5,000 (total: £20,000).
A final 1,000 tier points are awarded after spending another £5,000 (total: £25,000).
This brings the maximum total to 2,500 tier points earned via everyday spending. If this sounds confusing, there's more: the tier points system is separate from Avios points.
Tier points determine your membership level and associated airport perks. Avios points, on the other hand, are used to claim rewards such as free flights.
Travellers flying with British Airways or its Oneworld partners earn Avios to use toward future flights. Amex cardholders have long earned Avios on their spending. However, prior to the changes in April, cardholders could not earn tier points through everyday spending.
Here's how Avios earning works:
The free British Airways American Express card earns 1 Avios per £1 spent.
The Premium Plus card earns 1.5 Avios per £1 spent, but has a £300 annual fee.
It's important to note that the 2,500 tier point offer is not available to holders of the fee-free British Airways Amex Card.
If you do have the British Airways Premium Plus American Express card, make sure to enroll in the Tier Point scheme through the American Express app or website to begin collecting points.
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The Independent
7 hours ago
- The Independent
British Airways flight attendant wins discrimination claim after being fired for being unable to fly
A long-serving British Airways cabin crew member has won a discrimination claim after she was fired when she became unable to fly due to stress and anxiety. Jennifer Clifford worked for the airline for almost 40 years, but developed symptoms of stress and depression in September 2021, leading to a period of sick leave. She was temporarily moved to a ground role, but was dismissed after she was still unable to return to her flying role at the end of 2022. Ms Clifford said her condition was minimised by the company, with managers having described her as having 'just a little bit of anxiety'. A tribunal has accepted her discrimination claim, with it concluding the airline should have considered redeploying her to an alternative ground role rather than dismissing her. Ms Clifford began working as cabin crew for British airways in 1983 before rising to become an inflight manager by the Covid-19 pandemic. She was placed on furlough in April 2020 and was told she would be made redundant in August. However, she was then offered the alternative role of cabin crew, two grades below her previous job, and launched a grievance about this. In September 2021, she began her period of sick leave, her first in almost 40 years working at the airline. She told her bosses she would be comfortable committing to a phased return in a ground role in Gatwick Airport, which was closer to her home than her usual Heathrow base. She was offered a role in the Heathrow Help Hub and began a phased return to work two days a week here in September 2022. When this increased to three days a week, Ms Clifford told BA that she found this overwhelming and that the long commute to Heathrow and the fast-paced and noisy environment was having a significant impact on her wellbeing. Her line manager here, Nigel Landy, asked her multiple times why she felt overwhelmed and described her as having 'just a little bit of anxiety'. The tribunal also heard how Mr Landy told staff: 'If you don't like working here then leave.' When she was still unable to fly by the end of 2022, her termination date was set for March 2023 but she left in December 2022. Ms Clifford's complaint was upheld by the tribunal judge Emma Hawksworth, who said: 'The claimant needed a phased return in a ground duties placement before returning to her full contractual flying role. 'That was because of the need to rebuild her confidence and to give time to adjust to working again, and these requirements arose from her disability. She had problems working at the help hub because of the busy environment, arising from her anxiety and depression causing her to feel overwhelmed. She struggled with the long commute because that increased feelings of stress and anxiety arising in consequence of her disability. 'She remained unable, because of anxiety and depression, to return to her flying role when required to do so by the respondent at the end of the resourcing and recruitment placement.' The judgement added: 'The claimant had very long service with the respondent. She had had a lengthy period of absence from work, in part because of things for which she was not responsible: a long period of furlough and a long period when the respondent was considering her grievance. 'A reasonable employer would have given the claimant a longer and more suitable phased return and would, in line with its policy, have considered redeployment to a ground based role before deciding to dismiss her.' Ms Clifford's additional claim of sex discrimination was dismissed.


Telegraph
9 hours ago
- Telegraph
British Airways stewardess sacked for being too scared to fly wins discrimination claim
A British Airways (BA) flight attendant who was sacked after becoming too anxious to fly has won a discrimination case. Jennifer Clifford worked for the airline for almost 40 years before the Covid pandemic, an employment tribunal heard. However, during a period of furlough and sick leave, she developed symptoms of stress and depression, leading to her being declared unfit to fly. After being temporarily moved to a role of the ground, Ms Clifford was still unable to take to the skies by the end of 2022 and was fired. She sued BA, claiming that a manager had 'minimised' the severity of her condition by describing it as 'just a little bit of anxiety'. Now, she is set to receive compensation after the tribunal found the airline should have given her more credit for her decades of service and considered a different role for her that did not involve flying. Unfit to fly The tribunal in Reading, Berkshire, heard that Ms Clifford began working for BA in 1983 as a member of cabin crew. She had risen to the rank of in-flight manager by the time the pandemic hit in 2020 and was placed on furlough in April. During her period of leave she was told that she would be made redundant in August 2020. This was later revoked and she was offered a role as cabin crew, two grades below her previous rank. She raised a grievance about the move. Ms Clifford remained on furlough until September 2021 but then started a period of sick leave because of depression and work-related stress – her first period of sick leave during her time at the airline. In September 2022 she was told that if she did not make herself fit to fly then a termination date for her role would be set. Nigel Landy, her manager, described Ms Clifford as having 'just a little bit of anxiety' and said 'if you don't like working here then leave', the tribunal heard. A termination date was set for March 2023 because of her inability to fly, but she resigned from her position December 2022. Need for 'phased return' Upholding her claims of disability discrimination, failure to make reasonable adjustments and unfair dismissal, Employment Judge Emma Hawksworth ruled: 'Ms Clifford needed a phased return in a ground duties placement before returning to her full contractual flying role. 'That was because of the need to rebuild her confidence and to give time to adjust to working again, and these requirements arose from her disability.' She added that Mr Landy's remark about her anxiety was 'clumsy and suggested to [Ms Clifford] that he was minimising her condition'. Judge Hawksworth added: 'A reasonable employer would have given her a longer and more suitable phased return ... and would, in line with its policy, have considered redeployment to a ground-based role before deciding to dismiss her.' Ms Clifford, whose additional claim of sex discrimination was dismissed, will have her compensation decided at a later date.


Daily Mail
a day ago
- Daily Mail
British Airways air stewardess sacked for being too scared to fly wins discrimination claim
A long-serving British Airways flight attendant has won a discrimination claim after being sacked when she became too anxious to fly. Jennifer Clifford worked for the airline for almost 40 years before the Covid-19 pandemic, an employment tribunal heard. However, during a period of furlough and sick leave, she developed symptoms of stress and depression, leading to her being declared unfit to fly. After being temporarily moved to a ground role, Ms Clifford was still unable to take to the skies by the end of 2022 and was fired. She sued BA claiming that a manager had 'minimised' the severity of her condition by describing it as 'just a little bit of anxiety'. And she is now set for compensation after the tribunal found the airline should have given her more credit for her long service and considered a different role for her that didn't involve flying. The hearing in Reading, Berks, was told Ms Clifford began working for BA in 1983 as a member of cabin crew. She had risen to the rank of inflight manager by the time of the Covid-19 pandemic in 2020 and was placed on furlough leave in April. During her period of leave she was told that she would be made redundant in August 2020. This was later revoked and she was offered a role as cabin crew, two grades below her previous rank, a move she launched a grievance about. Ms Clifford remained on furlough until September 2021 but then started a period of sick leave, based on depression and work-related stress. This was her first period of sick leave in her almost 40 years at BA, the hearing was told. Ms Clifford later proposed a phased return from Gatwick Airport, rather than her normal base at Heathrow, as this would reduce her commuting time. She also asked to work on the ground two days a week. In September 2022 she was told that if she did not make herself fit to fly then a termination date for her to lose her job would be set. She was later offered a role in the Heathrow Help Hub, an area which help flyers and disabled passengers within the airport. During this time her manager Nigel Landy described her as having 'just a little bit on anxiety' and said 'if you don't like working here then leave', the tribunal heard. A termination date was set for March 2023 due to her inability to fly, but she left in December 2022. Upholding her claims of disability discrimination, failure to make reasonable adjustments and unfair dismissal, Employment Judge Emma Hawksworth concluded: 'Ms Clifford needed a phased return in a ground duties placement before returning to her full contractual flying role. 'That was because of the need to rebuild her confidence and to give time to adjust to working again, and these requirements arose from her disability. 'She remained unable, because of anxiety and depression, to return to her flying role when required to do so by [British Airways] at the end of the resourcing and recruitment placement. 'Mr Landy telling [Ms Clifford] she had "just a little bit of anxiety" was clumsy and suggested to [Ms Clifford] that he was minimising her condition. It came across as an attempt to dismiss how she was feeling. '[Ms Clifford] had very long service with [BA]. She had had a lengthy period of absence from work, in part because of things for which she was not responsible: a long period of furlough and a long period when the respondent was considering her grievance. 'A reasonable employer would have given her a longer and more suitable phased return and would, in line with its policy, have considered redeployment to a ground based role before deciding to dismiss her.'