MoEI Launches Phase 2 of Zero Bureaucracy Drive to Streamline Services
Announced during the ministry's first Zero Bureaucracy Forum of 2025 in Dubai, the initiative is designed to enhance customer satisfaction by eliminating unnecessary steps, minimising documentation, and shortening processing times. Senior officials from the ministry and partner entities attended the event, underscoring the government's commitment to faster, more efficient, and user-centric services.
As part of the forum, the Minister's Zero Bureaucracy Award was introduced to recognise outstanding efforts in simplifying procedures and improving the overall customer experience.
The programme also seeks to foster a culture of innovation and proactive leadership among ministry employees, while actively involving stakeholders in shaping a more agile public sector. The move aligns with the UAE government's broader vision of delivering seamless and responsive services across all departments.
News Source: Emirates News Agency
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