East Ayrshire planning partnership inspection receives positive report
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Press and Journal
16 hours ago
- Press and Journal
Aberdeen man thriving three years after care home's failings left him facing needless 'end of life' care
Recent failings at a troubled Aberdeen care home have stirred up painful memories for a former resident's family, whose loved one was hospitalised for severe malnourishment. Wendy Sutton spoke candidly about her family's ordeal after her brother, Michael Yeoman, was placed in Hamewith Lodge in Northfield back in 2022. She told The Press and Journal his care left him so poorly that a visiting nurse believed he was in his final days. The worried medical professional is even said to have prescribed end of life medication to ease his pain. Only when he was hospitalised did the care home's failings become clear. He made a significant recovery after being moved from Hamewith Lodge and, in new accommodation, is 'thriving' three years on from his ordeal. Wendy is clear that the home badly failed her brother, with key issues including poor nutrition and medication mismanagement — complaints that were upheld by the Care Inspectorate. She has come forward to speak out after a 2025 report outlined continued failings at Hamewith. For Wendy the issues raised by inspectors are eerily similar to those made by she and her family during her brother's time there. It was back in February 2022 that Michael, aged 67, was moved from his specialist home into Hamewith Lodge. He suffers from severe mental disabilities, with the family referring to him as 'Peter Pan' as he has the mental age of a five-year-old. He'd been in the care home just two months when it became clear his health was declining rapidly, prompting the family to demand help. A Covid outbreak at the home had forced the cancellation of family visits. But they continued to interact with him over video and Wendy could see a difference in his appearance. 'We noticed on a number of occasions, with each and every FaceTime, that Michael was deteriorating,' she said. 'He was rocking back and forth in his chair. He wasn't communicating very well. And he had black eyes and bruising on his body.' According to Wendy, the staff said her brother's appearance was simply down to Covid. But within six weeks he had lost 10kg in weight. Michael's brother Brian tried to visit him, but was told by staff that he was 'fine'. Undeterred, Brian turned up unannounced, creating what the family said was 'visible panic' among the staff. And in fact, by the end of the day, staff had attempted to administer end of life care – a move that confounded his siblings. Wendy said: 'They told us he was 'end of life' but we couldn't understand why because he had recovered from Covid, and his vitals and blood pressure were good. 'We were told we couldn't sit in with Michael because he was end of life. He was prescribed end of life drugs. 'We demanded that Michael be taken to hospital but they didn't want that. 'They said he was comfortable where he was and we were advised to leave him. 'We fought to get him into the hospital. 'At the hospital we were told that he was suffering from malnutrition and severe dehydration and they didn't know if he would pull through. 'Michael would have died if we hadn't intervened.' A spokesperson for HC-One, which operates Hamewith Lodge, told The Press and Journal: 'Mr Yeoman sadly experienced a rapid decline in his health in May 2022, which prompted colleagues to contact his GP services for additional medical advice. 'Following a consultation with an NHS advanced nurse practitioner, Mr Yeoman was placed on 'End of Life Care' and was moved to hospital soon after. 'This decision was not made by colleagues at the home and a subsequent hearing by the Nursing and Midwifery Council found no wrongdoing.' Despite that, Wendy lodged five specific complaints with the Care Inspectorate regarding Michael's situation. All were upheld. In documents made available to The P&J, the Care Inspectorate found: For Wendy, reading the 2025 report into Hamewith Lodge left her 'horrified'. She said: 'It was the same situation as before. 'The care inspector's recommendations are exactly what they said to us in 2022. 'It's now 2025 and I just think someone is going to die in that home before something is actually done.' One complaint Wendy made was that Michael was given improper doses of medication. This was echoed by inspectors in the 2025 report. She said: 'I couldn't believe how many times we had put in concerns about certain things over the few weeks that Michael was there. 'It was practically on a daily basis that there were always issues.' An HC-One spokesperson added: 'We take the feedback and findings from the Care Inspectorate very seriously. 'We acknowledge that the standard of care for Mr Yeoman fell below the level we as an organisation set ourselves and our residents expect. 'We apologise for the upset and distress caused to Mr Yeoman and want to reassure his family that everyone at the home is continually committed to raising the standards of care to an appropriate level.' Hamewith Lodge made improvements following the problems in 2022, achieving a 'very good' rating in a 2024 report. The report noted that during that time a new management team had been installed. Hamewith Lodge was also praised for being 'clean, tidy and clutter free'. However, in the nine months since that report, there has once again been a decline in standards. Following his hospital admission, Michael remained in a hospital bed for weeks as he recovered. He was then offered a chance to live at Cowdray Club Care Home, where he remains to this day. Wendy said: 'He has improved greatly since being at Cowdray Club. 'It's a wonderful end to the story, because it could have had a very different ending.'
Glasgow Times
13-08-2025
- Glasgow Times
Soiled mattresses and dirty bedrooms in Clydebank care home
Clyde Court Care Home, which is run by Maven Healthcare, received an unannounced visit by the Care Inspectorate over three days in June 2025. The report of their visit was released last week and has demanded that improvements be made following the grim discoveries. Clyde Court Care Home, on Kilbowie Road. (Image: Google Maps) At the time of their visit, they housed 63 residents, some of whom were living with "several soiled carpets". It was also revealed that two mattresses were "found to be very soiled and odorous." Showers and sinks were "visibly dirty", and a cleaning trolley and bucket on one floor were "extremely dirty, whilst soiled laundry was overly accumulated and mismanaged." The Care Inspectorate say they were "very concerned" by the standards of cleanliness and Infection Prevention and Control they found within the home. Staff at the facility told the inspectors that there was a "lack of clean linen" as they witnessed "bare mattresses" in place and two that needed to be disposed of. Items of furniture and equipment were broken or worn, making them harder to keep clean. Some en-suites were in a poor state of repair with cracked tiles and decor that badly needed refreshing, and some communal toilets were missing basic items, with some alert pull cords wrapped up and unusable, or not long enough. The report adds that several toothbrushes across the home "did not appear to have been used that day." Maven Healthcare say that they have a refurbishment plan which has been ongoing since they took over the home in 2022. The provider added that staff have been "shocked and devastated" by the findings of the report. Despite major concerns, inspectors did note that staff were mostly said to be kind and friendly and that they collaborated while working during activities and during mealtimes. A spokesperson for Maven Healthcare said: "We acknowledge the findings of the recent report and are deeply disappointed by its findings. "Ever since taking over the home at the end of 2022 from the previous providers, a lot of work has gone into the home to improve the environmental standards and quality of care, and we will continue to improve them. "Whilst we recognise the progress made, this report highlights areas that have fallen short of the standard our residents deserve, and we are committed to ensuring that we reach and exceed them. "We have undertaken an in-depth audit since the inspection that has shown that the concerns found were not reflective of most of the residents' experience; however, we do accept that even isolated incidents are not acceptable. "Our staff and management are absolutely devastated by the outcome, and lessons have been learnt and changes already made. "The safety, dignity and well-being of our residents remains and will always be our main concern."
Scottish Sun
10-08-2025
- Scottish Sun
Grieving son slams Scots care home for claiming they gave late mum ‘tea and biscuits' after horror fall
Last week, the care home's owner was fined £53,750 over the death of a 77-year-old resident CARE HOME TRAGEDY Grieving son slams Scots care home for claiming they gave late mum 'tea and biscuits' after horror fall A MAN whose elderly mum died after breaking her hip has slammed care home bosses who said they helped her with 'tea and biscuits'. Denis Erskine, 61, was furious when told his mother Patricia, 84, lay in agony for more than seven hours before an ambulance arrived at the residential hub. Advertisement 4 Patricia Erskine tragically passed away after an operation on her hip Credit: SUPPLIED 4 She died in hospital of complications from her fall at Chester Park Care Home Credit: Alan MacGregor Ewing 4 Her grieving son Denis slammed the care home bosses Credit: Alan MacGregor Ewing She died in hospital a week later of complications from her fall at Chester Park Care Home, Kinning Park, Glasgow, where she'd stumbled over another person's zimmer frame at the dinner table. In a letter to Denis, the firm acknowledged a 'significant delay' between an ambulance being called for and its arrival at midnight on June 25. But it insisted Patricia was 'supported and assessed by trained staff'. It added: 'It is noted she had enjoyed tea and biscuits at 8.45pm.' Advertisement The grieving son hit out: 'The last thing my mum needed was tea and biscuits. "She urgently needed hospital treatment. The last thing my mum needed was tea and biscuits. She urgently needed hospital treatment. 'The biggest thing for me is the care home's insistence that the other patient had the right to have her zimmer frame beside her at the dining table." The dad-of-two added: 'We're not happy with the home or how the Care Inspectorate handled two complaints. Advertisement 'We are not going to leave it and will be speaking with lawyers.' Last week, Chester Park's owner Oakminister Healthcare was fined £53,750 over the death of Hugh Kearins, 77. Moment cops pepper-spray and Taser amputee, 92, who died 3 weeks after 'assault' The resident's body was found in a car park in 2022. A spokesperson for the Care Inspectorate said: 'This was a distressing case and our thoughts are with the individual and family affected. Advertisement 'We received a complaint in connection with this matter, which was passed to the care service for their direct action. 'We then reviewed this and are satisfied the service took the appropriate action following this incident.' A spokesperson for Chester Park Care Home said: 'Everyone at the home was saddened to hear of the recent passing of a much-loved resident. 'The health, safety and well-being of our residents is our highest priority. Whenever concerns are raised, we will always investigate and take prompt and decisive action.' Advertisement
