logo
Beyond Skills: How Strong Character Defines Great Leaders

Beyond Skills: How Strong Character Defines Great Leaders

Forbes25-03-2025

.
It's been said that character is what we do when we think no one is watching and how we treat people who can't do us any good.
As a careful observer of character for more than six decades, Robert L. Dilenschneider understands that better than most. The former president and CEO of strategic communications giant Hill & Knowlton, he's had an up-close-and-personal view of human behavior in circumstances ranging from tragedy to triumph.
Bob has shared his observations in several books. His latest is Character: Life Lessons in Courage, Integrity, and Leadership.
In examining character, he considers eight components: leadership, innovation, resilience, breaking barriers, courage, loyalty, integrity, and openness and transparency. How did he land on those particular components?
'Character is the bedrock of leadership, and in studying significant figures from history, I found that these eight traits were essential to their success,' he says. 'Leadership isn't just about making decisions. It's about guiding others with integrity. Innovation is the ability to push boundaries, as Steve Jobs did. Resilience defines those who rise from adversity, like Nelson Mandela. Breaking barriers is the hallmark of pioneers like Margaret Chase Smith. Courage sustains action when the path is difficult, loyalty builds trust, integrity is the moral compass, and openness and transparency ensure credibility. Each of these traits is not just a virtue but a necessity for those seeking to shape the world in a meaningful way.'
In today's topsy-turvy political and business climate, what can leaders do to face the challenge of leading with integrity?
Robert L. Dilenschneider
Bob says integrity is the foundation of trust, and trust is the currency of leadership. 'Look at figures like Colin Powell, who led with conviction, or Dwight Eisenhower, who balanced military strength with moral responsibility,' he says. 'Leaders today must hold fast to their principles while embracing transparency. They must speak the truth—even when inconvenient—because honesty builds enduring respect.'
How does staying true to personal values help a person navigate crises or challenges in a professional setting?
'Staying true to one's values provides a guiding light in moments of uncertainty,' Bob says. 'Anwar Sadat took an extraordinary risk in making peace with Israel because he believed in the larger goal of stability for his people. Similarly, Eleanor Roosevelt championed human rights despite opposition. When challenges arise, those who rely on deeply held values rather than momentary pressures emerge with their character intact. Personal values give clarity amid chaos.'
From the example of Anwar Sadat, what can leaders learn about change?
'Sadat exemplified the courage to redefine leadership,' Bob says. 'He understood that actual progress requires bold action—sometimes at significant personal risk. His decision to seek peace rather than continue the conflict with Israel was an extraordinary act of vision. Leaders can learn that change is not about appeasement but about conviction, about knowing when the right course demands a break from tradition. It's in these moments that leadership is tested.'
Leadership, of course, is more about behaviors than titles. How does the example of Mother Teresa reinforce that reality?
'Mother Teresa led not through political power but through action. She embodied the idea that leadership is not about commanding authority but about inspiring people through service and example. Her life showed that authenticity, selflessness, and dedication to a cause can have a more profound impact than any title.'
Steve Jobs helped introduce an amazing array of paradigm-breaking products. Bob explains how that example of innovative thinking can help leaders in non-technical fields.
'Jobs demonstrated that innovation is not just about technology. It's about vision, perseverance, and an uncompromising focus on excellence. He rejected complacency and continuously sought ways to improve. Leaders in any field can learn from their ability to anticipate needs before they are recognized, challenge assumptions, and embrace calculated risks. The key lesson: Never settle for the status quo.'
How can entrepreneurs benefit from studying the lives of Nelson Mandela and Stephen Hawking?
.
'Both of these men displayed resilience in the face of overwhelming odds,' Bob says. 'Mandela endured decades in prison yet never lost his belief in reconciliation. Hawking defied physical limitations to redefine our understanding of the universe. Entrepreneurs face setbacks, but success comes from the ability to adapt, persist, and see opportunities where others see obstacles. Their lives show that true visionaries do not let adversity dictate their destiny.'
Bob quotes basketball legend John Wooden as saying, 'Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.' How can today's political and business leaders benefit from adopting that perspective in their own behaviors?
'Wooden's words remind us that true success is built on character, not perception,' Bob says. 'In today's world of social media and immediate judgment, it's easy to focus on reputation management. However, leaders who prioritize doing what is right over what is popular leave a lasting legacy. John McCain's unwavering loyalty to his fellow soldiers is a perfect example—he made difficult choices based on principle, not public opinion. Those who lead with integrity will ultimately be remembered for their actions, not for fleeting headlines.'
What role does self-awareness play in an individual's effort to build personal character, and what are the steps to strengthening that skill?
Bob says self-awareness is the foundation of personal growth. 'It requires a willingness to reflect on strengths and weaknesses, seek honest feedback, and remain open to learning. Great leaders—from Eisenhower to Katherine Graham—understood that acknowledging mistakes is a sign of strength, not weakness. To strengthen self-awareness, individuals must practice humility, actively listen, and continuously self-improve. The more you understand yourself, the better you're equipped to lead authentically.'
What's the greatest challenge to character in today's world?
Bob says it's distraction—losing sight of long-term values in the face of short-term pressures. 'In a time of instant gratification, we must remind ourselves that character is built over a lifetime. Daily decisions—how we treat people, stand by our principles, respond in times of crisis—shape the legacy we leave behind.'

Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

Tailwinds in Pet Business: A Catalyst for TSCO's Growth Phase?
Tailwinds in Pet Business: A Catalyst for TSCO's Growth Phase?

Yahoo

timean hour ago

  • Yahoo

Tailwinds in Pet Business: A Catalyst for TSCO's Growth Phase?

Tractor Supply Company's TSCO pet business remains a core strength and profound competitive advantage. The company specializes in pet food, supplies and services, seeking to grab a larger share of the pet industry. The pet industry has evolved significantly post-pandemic, as pets brought solace to U.S. households in the tough pandemic times. As the pet industry gains momentum, demand for high-quality products and services is rising. As such, TSCO has been making every possible effort to become a one-stop shop for pet owners. The company is aggressively strengthening its foothold in pet dominance by offering comprehensive pet care solutions. Pet owners can easily access TSCO's pet products, prescription medications and in-store services, including grooming and veterinary care. Regarding pet care, Tractor Supply has adopted a multi-channel approach, further buoyed by its Neighbor's Club loyalty program. Petsense, which is a fully-owned subsidiary of TSCO and a pet specialty retailer, caters well to the needs of pet owners. The company is committed to introducing Petsense by Tractor Supply stores to efficiently meet pet requirements. As of March 29, 2025, it operated 206 Petsense by Tractor Supply stores in 23 advent of online purchasing has further bolstered the pet industry. Allivet, a privately held online pet pharmacy, complements Tractor Supply's existing 'Life Out Here' range of products and services. TSCO's Allivet buyout marked a significant strategic move for it in enriching its footprint in the growing pet wellness and animal health sector. Allivet's platform simplifies pet care by ensuring easy access to trusted brand-name medications, expert pharmaceutical guidance and hassle-free automatic deliveries through its auto-ship a nutshell, TSCO seeks to be a dominant player in the pet market by leveraging Petsense stores, the Allivet integration and the Tractor Supply Rx medications. This is likely to boost its overall revenues and aid growth. Colgate-Palmolive Company CL, Chewy, Inc. CHWY and Central Garden & Pet Company CENT are the key companies competing with Tractor Supply in the pet is TSCO's key competitor in the pet care market. Hill's Pet Nutrition - CL's pet care business offers science-led pet nutrition solutions, focusing on premium, veterinarian-led pet food. CL also plans to expand into the fresh pet food market. In first-quarter 2025, Colgate's Hill's Pet Nutrition segment delivered sales of $1.1 billion, contributing about 22.8% to the overall quarterly sales. Through the Hill's Pet Nutrition division, Colgate has been a leader in specialty pet nutrition product offerings for dogs and cats, with its products marketed in more than 80 countries and territories across the world. Hill's Science Diet covers various products for everyday nutritional needs, while Hill's Prescription Diet is a range of therapeutic pet foods to aid nutritionally and support pets in stages of which operates as an e-commerce retailer for pet food and other related products, has been enhancing its presence in the pet market. CHWY has been making technology upgrades for its website and online platforms to aid online sales and be the perfect destination for pet lovers. Robust active customer growth and engagement, along with high Autoship customer loyalty, have been steadily contributing to its results. CHWY's healthcare business, which offers products and services, spanning online pharmacy, telehealth pet insurance and veterinary-led management tools, is encouraging. Central Garden & Pet has been a market leader in the pet and garden spaces, delivering innovative and trusted solutions. CENT's Pet segment consists of dog and cat supplies like treats and chews, toys, beds and containment, grooming products, waste management and training pads; supplies for aquatics, small animals, reptiles and pet birds such as toys, enclosures and habitats, bedding, food and supplements; products for equine and livestock, animal and household health and insect control products; live fish and small animals, and outdoor cushions. Central Garden & Pet has been advancing its growth strategy through innovation, e-commerce expansion and cost efficiencies across its Pet and Garden segments. Shares of Tractor Supply have lost 2.8% year to date compared with the industry's decline of 7.5%. Image Source: Zacks Investment Research From a valuation standpoint, TSCO trades at a forward price-to-earnings ratio of 23.09X compared with the industry's average of 16.38X. Image Source: Zacks Investment Research The Zacks Consensus Estimate for TSCO's 2025 and 2026 EPS indicates year-over-year growth of 2.5% and 11%, respectively. The company's EPS estimate for 2025 and 2026 has been intact in the past 30 days. Image Source: Zacks Investment Research TSCO stock currently carries a Zacks Rank #4 (Sell). You can see the complete list of today's Zacks #1 Rank (Strong Buy) stocks here. Want the latest recommendations from Zacks Investment Research? Today, you can download 7 Best Stocks for the Next 30 Days. Click to get this free report Tractor Supply Company (TSCO) : Free Stock Analysis Report Colgate-Palmolive Company (CL) : Free Stock Analysis Report Central Garden & Pet Company (CENT) : Free Stock Analysis Report Chewy (CHWY) : Free Stock Analysis Report This article originally published on Zacks Investment Research ( Zacks Investment Research Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

CarrierSource launches Shipper Intent Data to revolutionize freight sales
CarrierSource launches Shipper Intent Data to revolutionize freight sales

Yahoo

time8 hours ago

  • Yahoo

CarrierSource launches Shipper Intent Data to revolutionize freight sales

CarrierSource, the leading platform for transparent carrier and brokerage reviews in the logistics industry, has announced the release of its groundbreaking new feature, Shipper Intent Data. Co-founded by Rob Light and Clara Flaherty in 2020, CarrierSource has established itself as a powerful resource to help shippers find the right trucking capacity where and when they need it. Shipper Intent represents a significant advancement in freight sales intelligence, offering carriers and brokers unprecedented visibility into shipper behavior. For the first time, logistics providers can see exactly when and how shippers are searching for capacity, browsing competitor profiles or engaging with their CarrierSource listings. These real-time buyer signals are delivered through API integrations with customer relationship management software, allowing sales teams to stay informed about their customers' and prospects' search activities. 'Thousands of shippers use CarrierSource every day to find new freight partners,' said Rob Light, CEO of CarrierSource, in a statement. 'With Shipper Intent Data, brokers and carriers can see that interest as it happens, and turn that demand into revenue before their competitors even know it exists.' Since its founding in 2020, CarrierSource has grown into the logistics industry's equivalent of a 'Yelp for truckers,' with over 75,000 reviews across more than 40,000 unique carriers. The platform has optimized its search visibility, ranking at the top of results for location-specific logistics keywords, which has helped it attract approximately 400,000 monthly extensive reach includes 98% of Retail Industry Leaders Association members — companies like Ikea, Costco and Best Buy — and 86% of Food Shippers of America members, including organizations such as Darigold, Dollar General and Nestle. By April 2025, CarrierSource reported that 13,000 shippers visited the platform in a single month. To accelerate the adoption of Shipper Intent Data, CarrierSource has brought on industry veteran Kevin Hill, founder of CarrierLists and Brush Pass Research, to lead sales efforts. Hill brings over a decade of experience and a deep understanding of data-driven selling in the freight industry. 'When I saw the Shipper Intent Data CarrierSource created, I was stunned,' Hill stated. 'It's the real-time intent intel freight brokers and carriers have always needed to drive smarter, more relevant conversations with shippers. Seeing where and how shippers are actively searching for capacity gives you unmatched intel into their needs.' The feature offers significant advantages for both prospecting and account management. Early adopters have reported remarkable efficiency gains, with one customer narrowing its outreach to just 29 shippers based on intent signals and converting eight into strong sales opportunities. The tool also helps carriers and brokers protect their existing business by alerting them when current customers are researching alternative providers.'Shipper Intent Data is great for prospecting, but even better for protecting your book of business and growing the accounts you already have,' Light said. 'You want to reduce churn and grow wallet share with your current book of business.' Following the launch of Shipper Intent Data, CarrierSource has introduced a series of weekly shipper activity reports that provide valuable insights into demand trends across the platform. The latest report, which covers the week of June 2-8, highlights several notable shifts in search activities. Shipper searches for truck capacity fell by 6.6% week over week, reflecting a slight recovery after a more significant drop in late May. There was a decline in search activity across major trailer types, with dry vans down 1.5%, reefers down 9.4% and open deck trailers down 6.4%. Conversely, searches for power-only capacity saw a 7.2% week-over-week increase, with a notable 27% rise over the past four weeks. This trend is further supported by a significant 47.6% surge in searches for carriers with drop trailer capabilities, which aligns with the heightened power-only demand. Meanwhile, drayage carrier searches climbed 16.7%, continuing the upward trend in specialized capacity demand. Regionally, the top five freight markets for shipper search activity were Dallas, Houston, Atlanta, Los Angeles and Charlotte, North Carolina. Moreover, port markets continued to gain momentum, with increased search activities in Houston, Los Angeles, New York, New Jersey and Savannah, Georgia. These insights serve as actionable intelligence for carriers and brokers, enabling them to align capacity with emerging shipper demands. The report also indicates that rising international container volumes at U.S. ports are likely to drive a short-term increase in shipper demand for truckload capacity. These insights provide carriers and brokers with actionable intelligence to align their capacity with emerging shipper demands. The report also notes that rising international container volumes at U.S. ports are likely to drive at least a short-term uptick in shipper demand for truckload capacity. The strategic advantage offered by Shipper Intent Data lies in its ability to transform passive interest into closed business. By revealing which shippers are actively evaluating logistics providers, the platform empowers sales teams to prioritize outreach, personalize pitches and engage with prospects precisely when they need services. The post CarrierSource launches Shipper Intent Data to revolutionize freight sales appeared first on FreightWaves.

AISIX Solutions Inc. and Carmanah Wildfire Announce Partnership to Help Communities Build Wildfire Resilience
AISIX Solutions Inc. and Carmanah Wildfire Announce Partnership to Help Communities Build Wildfire Resilience

Yahoo

time9 hours ago

  • Yahoo

AISIX Solutions Inc. and Carmanah Wildfire Announce Partnership to Help Communities Build Wildfire Resilience

Vancouver, British Columbia--(Newsfile Corp. - June 10, 2025) - AISIX Solutions Inc., (TSXV: AISX) (FSE: QT7) ("AISIX" or "the Company"), a wildfire risk assessment and analytics solutions provider, is pleased to announce a new collaboration with Carmanah Wildfire, a wildfire suppression, mitigation, and emergency response company. The partnership, commenced on June 4, 2025, is aimed at strengthening wildfire resilience for residential and commercial properties across Canada. In addition to this partnership, AISIX Solutions is also pleased to welcome Nick Hill, CEO of Carmanah Wildfire, to the Company's Advisory Board. As part of this appointment, AISIX Solutions has issued 500,000 common shares to Mr. Hill at a price of $0.05 per share, subject to regulatory approval. "Our collaboration with Carmanah Wildfire will allow us to offer comprehensive, practical wildfire risk services across Canada," said Mihalis Belantis, CEO of AISIX Solutions. "We are also very pleased to welcome Nick Hill to our Advisory Board. His deep experience and leadership in wildfire mitigation will be an invaluable asset as AISIX continues to grow this important line of business." "This partnership provides an important opportunity to expand our on-the-ground wildfire mitigation work and deliver it to more communities in need," said Nick Hill, CEO of Carmanah Wildfire and new member of the AISIX Solutions Advisory Board. "I am honoured to join AISIX's Advisory Board and look forward to working closely with the team to help communities across Canada build wildfire resilience." This partnership will bring together AISIX's wildfire risk assessment tools with Carmanah Wildfire's experienced field teams to help communities identify, assess, and mitigate wildfire risks. Together, the organizations will deliver practical solutions that directly support property owners, businesses, and local governments in reducing wildfire exposure. Key Elements of the Partnership: Wildfire Risk Assessments: The collaboration will offer property-level and community-level wildfire risk assessments to help prioritize areas of concern and recommend effective mitigation actions. On-Site Mitigation Support: Carmanah Wildfire will deploy experienced teams to provide boots-on-the-ground services, including site inspections, fuel management, structural hardening recommendations, and hands-on support to help property owners implement mitigation measures. Community Programs: The partnership will also support community education programs, helping raise awareness about wildfire risks and building local capacity for long-term wildfire resilience. The partnership will initially focus on wildfire-prone regions of British Columbia, Alberta, and Ontario, with services available to both public-sector and private-sector clients. The Company also announces the anticipated settlement of an aggregate $70,919 in debt by way of a share issuance, subject to the approval of the TSX Venture Exchange. The Company intends to issue a total of 1,418,380 common shares at a price of $0.05 per share to certain of its contractors who have agreed to the terms of the settlement. The contractors are not directors or officers of the Company. For more information about AISIX Solutions Inc. and its climate risk solutions, please visit or follow the Company on X (formerly Twitter) at @AISIXSolutions or on LinkedIn at About AISIX Solutions Inc. AISIX Solutions Inc., is a climate risk and data-analytics solutions provider trusted by organizations seeking a more predictive future. Leveraging the advancements of data analytics and risk assessment, AISIX Solutions Inc. is on a mission to provide auditable, explainable, and defensible assessments to help businesses and communities protect their property, assets, and infrastructure from wildfire-related risks. By empowering organizations with wildfire risk insights, AISIX Solutions Inc. aims to foster resilience and sustainability in the face of climate change. For further information: Mihalis Belantis, Chief Executive Officer +1 (604) 620-1051 investors@ About Carmanah Wildfire Carmanah Wildfire is a Wildfire Response and Mitigation Services company that provides expert wildfire mitigation services, offering boots-on-the-ground support for wildfire risk assessments, fuel management, and property-level resilience efforts. Carmanah's experienced wildfire personnel and risk assessors work directly with clients to implement tailored mitigation strategies - including vegetation management, structural hardening, and FireSmart principles - helping build safer, more resilient communities Forward Looking Statements Certain information in this news release constitutes forward-looking statements and forward-looking information (collectively, the "forward-looking statements") within the meaning of Canadian securities laws, and is subject to numerous risks, uncertainties, and assumptions, many of which are beyond the Company's control. This forward-looking information includes, among other things, information with respect to the Company's beliefs, plans, expectations, anticipations, estimates and intentions. The words "may", "could", "should", "would", "suspect", "outlook", "believe", "anticipate", "estimate", "expect", "intend", "plan", "target" and similar words and expressions are used to identify forward-looking information, including the Company's expected product offerings, the functionalities of the AI Climate Risk Consumer Interface and the Company's expected growth opportunities. The forward-looking information in this news release describes the Company's expectations as of the date of this news release. The results or events anticipated or predicted in such forward-looking information may differ materially from actual results or events. Material factors which could cause actual results or events to differ materially from such forward-looking information include, among others, the Company's ability to engage and retain qualified key personnel, employees and affiliates, the Company's ability to obtain capital and credit on reasonable terms, the Company's ability to compete and the Company's ability protect its intellectual property rights. The Company cautions that the foregoing list of material factors is not exhaustive. When relying on the Company's forward-looking information to make decisions, investors and others should carefully consider the foregoing factors and other uncertainties and potential events. The Company has assumed a certain progression, which may not be realized. It has also been assumed that the material factors referred to in the previous paragraph will not cause such forward-looking information to differ materially from actual results or events. However, the list of these factors is not exhaustive and is subject to change and there can be no assurance that such assumptions will reflect the actual outcome of such items or factors. The forward-looking statements contained in this news release represent the expectations of the Company as of the date of this news release and, accordingly, are subject to change after such date. Readers should not place undue importance on forward-looking information and should not rely upon this information as of any other date. While the Company may elect to, it does not undertake to update this information at any particular time. Media Contact media@ Investor Relations investors@ Neither the TSXV nor its Regulation Services Provider (as that term is defined in the policies of the TSXV) accepts responsibility for the adequacy or accuracy of this news release To view the source version of this press release, please visit Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into the world of global news and events? Download our app today from your preferred app store and start exploring.
app-storeplay-store