
Bubble tea giant embodies Starbucks' China dilemma
Both Mixue and Starbucks opened their first stores in China in 1999. For the latter the challenge was to introduce coffee culture to a nation obsessed with tea. This turned out to be a smooth blend. Chinese consumers have become more picky and cost-conscious of late, though, and the Seattle-based heavyweight's market share has dropped to 14% from 34% in 2019, per market data provider Euromonitor.
Starbucks is trying to fight back. It announced its first-ever price cut in China last month, although its offerings are still far more expensive than those from Mixue and other rivals like Luckin Coffee.
But Starbucks cannot compete on pricing alone. Its problems run deeper than that. Amid all the talks about China's weak consumer demand, some of the best-performing stocks in the past year have been the so-called new consumption, opens new tab plays, which include trendy toy maker Pop Mart International (9992.HK), opens new tab and handcraft jewellery retailer Laopu Gold (6181.HK), opens new tab. These are brands that resonate deeply with the shifting spending preferences of young Chinese to focus on intangibles such as convenience, experience or personalization.
Mixue's robust supply chain, for instance, allows it to reduce costs and introduce new beverages – or even new interior designs – to its more than 45,000 outlets within weeks. The same process may take much longer for Starbucks' 7,800 stores in China. And a similar strategy caused problems at its U.S. stores in the past. Boss Brian Niccol even told shareholders in March that Starbucks can learn from "several lessons" in its China supply chain and improve its North American business.
Shareholders have rewarded Mixue's strategy: its market value has soared almost 80% to some $25 billion since its Hong Kong listing in March.
Starbucks China, meanwhile, may be worth several billion dollars, Bloomberg reported in May, citing sources. Its same-store sales have at least levelled off recently, halting the earlier slump. And Niccol has emphasised the need to find ways to grow, opens new tab. That would seem to require having a local partner - and buyer - with a Mixue-style understanding of how to take advantage of China's new consumer logic.

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