Will Social Security recipients need a PIN from August 18? Here's all details
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SSA Faces Pushback Over PIN Requirement
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AARP Urges Reconsideration
SSA Clarifies PIN Use is Optional
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A recent policy reversal by the Social Security Administration has clarified that a planned requirement for a personal identification number (PIN) will now be optional. The change comes after criticism from advocacy groups and experts who raised concerns about the burden on seniors and people with disabilities.The Social Security Administration (SSA) initially announced that starting August 18, Social Security recipients would need to either go online or visit a field office to obtain a PIN. The PIN would have been necessary to complete tasks like address updates, tax form requests, and claim status checks.According to a regulatory filing, the policy aimed to enhance security for recipients. However, the SSA estimated that the change would result in about 3.4 million additional field office visits per year.Kathleen Romig from the Center on Budget and Policy Priorities (CBPP) raised concerns about the new requirement. She noted that many Social Security recipients live in rural areas or face mobility issues. She argued that the change would cause significant inconvenience and pointed to the lack of public consultation.The CBPP also highlighted that most recipients live at least one hour away from their nearest SSA office. The group questioned whether the SSA had provided sufficient evidence of fraud that would justify the policy.The American Association of Retired Persons (AARP) sent a letter to SSA Commissioner Frank Bisignano. The letter pointed out that older Americans and people with disabilities may not have access to a computer or internet connection. This would force them to make in-person visits to SSA offices.AARP emphasized the need for accessible alternatives, especially for those who are unable to travel easily.After the backlash, the SSA clarified that the PIN feature will not be mandatory. A spokesperson stated that the expanded Secure Authentication Project (SAP) feature was always intended to be optional.Those who do not wish to use the PIN or who lack a 'my Social Security' account can continue using existing identity verification methods. The SSA added that the customer experience will remain unchanged for those opting out.The regulatory filing has not yet been updated, but the SSA confirmed it plans to amend it soon to reflect the optional nature of the PIN feature.The PIN requirement was part of broader fraud prevention efforts by the SSA. In spring, the agency launched anti-fraud phone software to detect suspicious activity. Each year, the SSA receives about 4.5 million phone-based claims, with around 70,000 marked as potentially fraudulent.A previous SSA policy proposal aimed to end identity verification over the phone. Had it been implemented, about six million seniors would have needed to visit SSA offices. That plan was also reversed earlier this year.Another major change will take effect on September 30. The U.S. Department of the Treasury will stop issuing paper checks to Social Security recipients. All payments will need to be made through direct deposit or other electronic methods.The directive comes from a White House executive order and is expected to save about $750 million annually. The move also aims to reduce fraud related to mailed checks. Around 1.9 million additional field office visits are expected because of this switch.Recipients must enroll in direct deposit before the deadline to avoid delays in their benefits.SSA Commissioner Frank Bisignano recently responded to criticism from Democratic senators about alleged mismanagement and growing backlogs at the agency. Meanwhile, concerns persist over future Social Security funding, with projections suggesting benefit cuts of more than $18,000 per person if issues are not addressed.No. The SSA confirmed that using the PIN is optional. Recipients can continue to use current methods for identity verification without needing to visit a field office.Recipients who fail to enroll in electronic payments by the deadline may face delays in receiving benefits as paper checks will no longer be issued.
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