Tourist's 'nightmare' as Corfu hotel 'had no English food' and not enough chips

Daily Mirror

2 days ago

Susan Edwards complained that her stay at a hotel in Corfu, Greece, came without the 'English food' she liked, and without entertainment or easy access to a private beach
A holidaymaker has told how she became "sick to death of looking at rice" after the hotel she stayed at during her picturesque island getaway came with "no English food".
Susan Edwards, from Westerhope, in Newcastle-upon-Tyne, has refused to book with TUI again after paying for an all-inclusive trip to Corfu where she wasn't offered English food. The mum, 69, had jetted off to the Greek island paradise with her two cousins, aged 77 and 78, 50-year-old second cousin and daughter, 30, on a TUI package holiday. But she said the vacation was "horrendous" from the minute they arrived, and that the Brits were left with "no food" they could eat.
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Speaking to the Newcastle Chronicle, Susan said the group discovered on the first morning of their stay at the Lido Corfu Sun Hotel that there was "no English food" available.
The mum, who suffers from ulcerative colitis, lamented the lack of bacon and sausage, saying she and the group were unhappy when they were presented with traditional Greek fare. She said: "On a morning you could have toast, a hard boiled egg, or something in sauce.
"There was no bacon. For breakfast there was mozzarella and sliced tomatoes. There was no hot bacon or sausage. We got chips one day. One day out of the whole lot.
"There was fish, sardines and rice - I was sick to death of looking at rice. There was pasta and salads, none of this was marked (labelled). One night there was a Greek night and they had kebabs, I couldn't eat that. It's the worst holiday I've ever been on." Susan was also shocked by the drinks on offer, with wine, lager, ouzo, or brandy on the menu.
She said she couldn't enjoy any drinks, with water setting guests back €1.50 (£1.27). Usually, she explained, she would have a bottled lager or Bacardi and Coke, which she claimed would have cost €9 (£7.60) and come from a different brand.
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Susan claimed that, by the time all of her payments had gone through, she could have paid for a trip to the Caribbean instead. She said: "By the time we paid £750 for the holiday, €70 (£59.12) tourist tax for me and my daughter and an extra £450 for both of our meals, I could have been to the Caribbean on that."
The mum added she was disappointed to find the group was in a hotel that was "stuck there in the middle of nowhere" with a private beach that was "so steep we couldn't get down to it" and 150 yards away.
TUI offered Susan £100 in holiday vouchers, with a spokesperson saying they were "sorry to hear" about her experience. They said: "Our priority is to ensure customers have the best possible holiday experience, so we are sorry to hear that Mrs Edwards felt dissatisfied with her holiday. We have been in touch directly with Mrs Edwards to come to a resolution."