ADJD receives 6,292 online inquiries in 3 months
The Abu Dhabi Judicial Department (ADJD) received 6,292 online inquiries via its 'Estafser' )ask( digital platform during the first quarter of 2025, which reflects the platform's effectiveness and its growing role as a direct means of communication between customers and relevant departments.
The platform is one of the advanced digital tools provided by the Judicial Department as part of its digital transformation strategy. It allows customers to submit their inquiries directly and quickly via the website or smart application, facilitating easy communication with the relevant department and answering questions related to various judicial and notary services.
Indicators showed that 97% of inquiries were answered within one working day, totaling 6,100 inquiries, while the percentage increased to 99% within three working days, demonstrating the high responsiveness of the work teams and their ability to efficiently handle the increasing volume of requests.
These results highlight the readiness of the Judicial Department's digital infrastructure and the efficiency of its technical and administrative teams in meeting customer needs and providing a flexible and seamless service experience based on quality, accuracy, and speed.
The platform's performance also reflects the Judicial Department's commitment to providing innovative solutions that ensure easy access to information and enhance immediate interaction with customers, within a judicial system that aligns with global best practices and supports the community's aspirations for effective government services.
As part of its commitment to continuous improvement, the Judicial Department continues to develop its services in accordance with the highest international standards, focusing on enhancing the customer experience and expanding the scope of digital services to include multiple aspects, this is in line with the goals of smart transformation, which contributes to strengthening the Emirate of Abu Dhabi's position as a leading destination for providing advanced judicial services based on innovation and modern technologies.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Zawya
18 minutes ago
- Zawya
Bahrain: Ministry signs deal with Edamah to develop Manama Central Market site
Bahrain - The Municipalities and Agriculture Ministry has signed a memorandum of understanding (MoU) with the Bahrain Real Estate Investment Company (Edamah), the real estate arm of Bahrain Mumtalakat Holding Company, to develop the Manama Central Market site. The MoU was signed by Municipalities Affairs and Agriculture Minister Wael Al Mubarak and Shaikh Abdulla bin Khalifa Al Khalifa, CEO of Mumtalakat and chairman of Edamah. The MoU aims to conduct a detailed study to maximise the site's investment and commercial potential, leveraging its strategic location in the centre of Manama. This partnership supports the ministry's goal to better manage its real estate assets, enhance financial returns, and contribute to sustainable urban development and economic growth. Officials highlighted Edamah's expertise in development and investment as key to realising the site's potential, creating promising opportunities that align with Bahrain's broader development plans. Copyright 2022 Al Hilal Publishing and Marketing Group Provided by SyndiGate Media Inc. (
Zawya
18 minutes ago
- Zawya
Canada-Qatar forum unveils initiatives for deeper ties; focus on youth, SMEs
Qatar - The Canadian-Qatari Business Forum (CQBF) is set to launch a series of initiatives focused on fostering knowledge exchange, engaging small and medium sized enterprises (SMEs), and deepening provincial-level ties to strengthen bilateral relations. Beyond solidifying Qatar as a key investment gateway, CQBF executive director Yasser Dhouib told Gulf Times that plans are on the anvil for an event slated in September in Canada, specifically targeting the healthcare industry and healthcare technology, among others, and to promote Qatar and its various investment offerings to Canadian companies. 'CQBF also expressed a strong desire for reciprocal visits between Canadian and Qatari delegations, exploring the opportunities either in Quebec, Ontario, or on the west coast of Canada,' Dhouib explained. According to Dhouib, a cornerstone of CQBF's strategy is 'a pioneering knowledge exchange initiative for the establishment of a Qatari-Canadian internship programme. This programme envisions Canadian students staying in Qatar for six months, allowing them to explore the country and learn about Qatar's culture and heritage, as well as its business philosophy. 'Once they are back in Canada, the objective is to promote further awareness about Qatar and to create a positive long-term impact on the internship participants. We are talking about a new generation and prospective leaders. We want to create leaders by giving them the opportunities to know in more tangible ways the culture, the business community, the business atmosphere of Qatar,' Dhouib pointed out. He confirmed the programme would be reciprocal, with young Qatari leaders heading to Canada for similar internships, emphasising: 'If you want really to create strong bonds, it starts with education.' Dhouib noted that CQBF's approach is 'multifaceted', extending beyond large corporations to embrace SMEs. He clarified that CQBF aims to be an inclusive 'forum... bringing on people with different horizons, experiences', rather than 'a select club'. Recognising Canada's federal structure, Dhouib highlighted the importance of engaging provincial governments, which he described as 'very effective, very powerful' in economic and educational matters. © Gulf Times Newspaper 2022 Provided by SyndiGate Media Inc. (
Gulf Business
20 minutes ago
- Gulf Business
Sheikh Hamdan backs private sector growth in UAE space industry
Image: Dubai Media Office Sheikh Hamdan, who also serves as Chairman of the UAE's Supreme Space Council, stressed the importance of long-term investment, innovation, and strategic public-private collaboration in cementing the UAE's position as a global space hub. 'The private sector is leading the space scene in the UAE, reaffirming the maturity of national investments that have been established over the past three decades,' Sheikh Hamdan said. The meeting was part of broader national efforts to support a high-tech, knowledge-driven economy and to position space as a driver of sustainable economic growth. Executives from several UAE-based companies attended the talks, including specialists in satellite imaging, internet of things (IoT), artificial intelligence, robotics, and space launch systems. Companies present included 4EI, Oryx Space, Marlan Space, Aspire Space Technology, and Aliensense. Participants shared updates on their commercial strategies, ongoing projects, and plans to expand operations both domestically and internationally. Discussions focused on increasing collaboration with government entities and scaling investment in the country's fast-growing space sector. UAE primed to support private sector involvement in space sector 'The UAE has created a flexible regulatory framework and world-class infrastructure that support sustained private investment,' said Dr Hamdullah Mohib, CEO of Marlan Space. Attendees also praised government initiatives such as the Space Economic Zones Programme, which aims to attract capital, talent, and advanced technology. The meeting was attended by senior officials including Dr Ahmad Belhoul Al Falasi, Minister of Education and Secretary-General of the Supreme Space Council, alongside startup founders and CEOs from across the UAE. The UAE has rapidly
