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Microsoft claims its AI medical tool can outperform human doctors in diagnosing complex cases

Microsoft claims its AI medical tool can outperform human doctors in diagnosing complex cases

7NEWS17-07-2025
In June, Microsoft unveiled a groundbreaking AI-powered diagnostic tool that could revolutionise how doctors detect and treat complex diseases.
Called the Microsoft AI Diagnostic Orchestrator (MAI-DxO), the system mimics a panel of five virtual doctors, each with its own specialty, working together to debate and diagnose.
In trials, it solved nearly 86 per cent of difficult medical cases published in The New England Journal of Medicine, which is known for complexity.
That is over four times more accurate than experienced human doctors under the same conditions, according to the tech's co-founder Dr Mustafa Suleyman.
'We're talking about models that are not just better, but dramatically better — faster, cheaper, and more accurate than human doctors,' Suleyman said.
Experts urge caution — it's early days.
The system made the diagnoses using patient data already provided, and clinical use is still a way off, with peer-review and safety testing ahead.
University of Sydney biomedical informatics professor Adam Dunn said it is not a real representation of what doctors do.
'These tools can be useful as an assistant, but they're never going to replace doctors,' Dunn told 7NEWS.
'The doctor has to quickly look at you and understand what kinds of questions to ask you to gather the right kinds of information.
'The second important thing to think about for ethics is related to who the AI is intended to support.
'In a lot of cases if the data are from one hospital in Boston, it's not a representative population.
'The decisions that an AI can make may be unfair. They may not be protecting our most marginalised and vulnerable populations.'
Artificial intelligence is currently being used across healthcare in many areas, with one standing out in terms of popularity.
Known as AI Scribes, the system listens to the conversation between a patient and a doctor or healthcare provider, and then quickly summarises the chat for medical records.
Australian Medical Association chair of public health Dr Michael Bonning said it allows the clinician to spend more time with the patient and less on paperwork.
'We know, and many practitioners will say this, that because of the time pressures on their day, they will often write a short series of notes and then rely on their memory of the consultation as well to provide further insight down the track,' Bonning told 7NEWS.
'In a six or eight-hour day, you might spend an hour and a half of that typing. And if in that circumstance you can let the AI do that, that's a huge time saving for a clinician.'
Doctors still review the transcription.
'Cannot replace humans'
Members of the public told 7NEWS they welcome the use of artificial intelligence as a tool to assist doctors, but would not trust the computer in place of a human doctor.
'I think it can be used as a support b, butot completely replacing humans,' one person said. 'I think we still have to have human reviewing in there.'
Another said a 'human doctor is still better, but I guess everything is artificial intelligence'.
'It's scary, but at the same time you don't know what the future holds with AI. It's both good and bad.'
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