Tech Mahindra Recognized With a Double A Score By CDP
Tech Mahindra has announced that it has been recognized in the prestigious 'A List' for both CDP Climate Change and CDP Water Stewardship 2024. This recognition underscores Tech Mahindra's leadership in environmental transparency, climate action, and water stewardship, positioning it among an elite group of global sustainability leaders.
CDP maintains the world's largest environmental database and plays a critical role in driving investment and procurement decisions toward a zero-carbon, sustainable, and resilient economy. In 2024, over 24,800 organizations disclosed their environmental impact to CDP, with Tech Mahindra emerging as a leader in sustainability. This reinforces the company's commitment to promoting an earth-positive future and accelerating the transition to a sustainable global economy.
Sandeep Chandna, Chief Sustainability Officer, Tech Mahindra, said, 'Tech Mahindra's continued recognition on CDP's 'A List' across multiple categories underscores our steadfast commitment to tackling global sustainability challenges. With a strong focus on climate action and water security, we recognize the urgency of these issues amid growing environmental risks. We will continue to drive impactful change through innovation and collaboration, ensuring a sustainable and resilient future for businesses, communities, and the planet.'
Tech Mahindra has made notable progress in its transition to clean energy, achieving 23% renewable energy usage in 2024, with an ambitious target of reaching 90% by 2030. It has also successfully reduced Scope 1 and 2 greenhouse gas (GHG) emissions by 31% from its 2016 baseline, aligning with its commitment to achieving Net Zero by 2035. This achievement is driven by the implementation of energy-efficient infrastructure, operational optimization, a sustainable supply chain, green commuting initiatives, and stringent travel policies, underscoring Tech Mahindra's commitment to building a low-carbon, resilient future.
Anjana Sharma, Head – Sustainability Services, India, DNV, said, 'Tech Mahindra's 'A' rating from CDP for Climate and Water Security reinforces the credibility of its climate strategy and ESG leadership. This recognition reflects the company's steadfast commitment to sustainability, transparency, and responsible business excellence, with technology serving as a key enabler of its sustainability initiatives. At DNV, we are proud to have supported Tech Mahindra in this journey to drive impactful sustainability initiatives and look forward to future collaborations.'
In addition to climate action, Tech Mahindra has demonstrated a strong commitment to responsible water management, ensuring long-term resource sustainability. In 2024, the company installed water restrictors and smart sensors to optimize consumption, recycled over 290 million liters of wastewater through sewage treatment plants (STPs), and recharged 36 million liters of groundwater through rainwater harvesting systems. With a goal to become Water Positive by 2030, Tech Mahindra will continue to invest in innovative water conservation technologies and best practices, further strengthening its leadership in environmental stewardship.
Tech Mahindra will continue to lead the way in delivering comprehensive ESG solutions, empowering businesses to achieve their sustainability objectives while driving sustainable transformation. The company's offerings, which span expert consulting services and ESG solutions, including ESG platforms and a dedicated ESG talent pool, are designed to help customers meet their sustainable goals. This comprehensive approach demonstrates Tech Mahindra's commitment to enabling a green transformation for customers, integrating technology innovation with sustainable practices to drive meaningful and measurable change. 0 0
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Its pre-built APIs include net promote score (NPS), customer effort score (CES), and customer satisfaction (CSAT) surveys, allowing marketers to strengthen their customer loyalty strategy. VISIT WEBSITE Medallia is a comprehensive platform, enabling marketers to capture feedback from all customer touch points. Some of its popular feedback management software capabilities include Sense360 for analysing consumer spending, Medallia Video to automatically extract meaningful insights from customer's feedbacks and Agile Research for creating branded surveys in real-time. VISIT WEBSITE Zeotap lets brands integrate, unify, segment and orchestrate customer data, fostering a cookieless future. It offers a 'Non-Customer Entity Data' feature that helps marketers to integrate both customer and non-customer entity data. VISIT WEBSITE Twilio provides, Twilio Segment, an AI-powered CDP, enabling marketers to streamline their personalised customer engagement journeys. It brings together clean, consented customer data for real-time insights with 450+ pre-built connectors. VISIT WEBSITE Syntasa provides data-ready CDP capabilities, equipping marketers with essential tools to prepare their customer data. It offers real-time sentiment analytics capabilities, helping enterprises derive behavioural insights from unified user profiles to foster hyper-personalised experiences. VISIT WEBSITE SAP is a company-wide customer data management platform, helping marketers improve engagement, conversion, and retention. It offers a genAI-powered data model, enabling enterprises to unify their B2B and B2C customers' profiles to reach their personalisation goals. VISIT WEBSITE Oracle is a global database management company, providing CDP solutions, under its flagship product: Oracle Unity. Its AI-powered models enable marketers to create hyper-personsalised campaigns with predictive insights by streamlining real-time customer data from heterogeneous sources. VISIT WEBSITE Growthloop is a composable CDP platform, allowing marketing and sales team to action their data at scale. It offers GrowthLoop Audience Builder, enabling marketers to initiate their lead generation functions. VISIT WEBSITE Adobe Experience Cloud offers a real-time CDP, letting users create high-value audience segments for B2C and B2B use cases across their marketing funnel. It follows a cookieless marketing approach to automatically unify customer data across various online and offline channels in real-time. VISIT WEBSITE ActionIQ is a composable CDP platform that offers audience segmentation, acquisition marketing, and Customer 360 capabilities. It integrates analytical tools, enabling marketers to collect and analyse their first-party customer data at scale. VISIT WEBSITE Zoho CRM leverages automation and comprehensive analytics to empower any sales team, fostering stronger customer loyalty. Ideal for both small businesses and enterprises, this software enables enhanced productivity and tailored solutions through predictive intelligence. VISIT WEBSITE Zendesk offers Zendesk Sell, an easy-to-deploy CRM platform that is simple to deploy and navigate, catering to businesses of any scale. Its mobile-friendly Sell app has the functionalities of geolocation, helping sales and marketing teams. Offering an all-in-one CRM platform, organisations can implement use cases like prospecting, engagement, lead generation and communication capabilities. VISIT WEBSITE SugarCRM is a global CRM software provider, helping marketing, sales, and service teams improve efficiency through automation, data, and intelligence in near real-time. It offers Sugar Market, an all-in-one marketing automation platform that helps marketers to automate their campaign with higher ROI. VISIT WEBSITE Salesforce is a one-stop sales and support CRM software that regularly updates customer records, tracks emails and calls, and creates organised support processes for quicker customer responses. Its simple and scalable infrastructure is ideal for businesses of all sizes. VISIT WEBSITE Pipedrive stands out with its emphasis on automation, tailorability, and seamless integration. Purposefully built to enhance the efficiency and productivity of sales professionals, this CRM solution has an intuitive setup and robust capabilities. It facilitates lead generation, comprehensive sales analytics, and seamless business expansion. VISIT WEBSITE Oracle NetSuite CRM, a component of Oracle's business software suite, is for all midsize and booming businesses that want a comprehensive, integrated CRM solution with ERP capabilities. Using it, customers and partners can directly interact with the platform, freeing the additional work load for their sales team. VISIT WEBSITE Microsoft Dynamics 365 Sales represents a robust cloud-based CRM solution brimming with features such as pipeline assessment, relationship analytics, and conversational intelligence. It utilises AI-powered insights to provide actionable intelligence via predictive analytics, lead scoring and sentiment analysis. VISIT WEBSITE Less Annoying is a CRM software that utilises a straightforward search feature within its contact management system, making it easy to track contacts. It is ideal for small-sized businesses and offers a highly intuitive and user-friendly interface. VISIT WEBSITE Insightly offers CRM software solutions for enterprises looking to understand their audience data across various marketing functions. It integrates seamlessly with third-party apps, streamlining workflow automation, including bulk emailing and report generation. VISIT WEBSITE HubSpot's sleek dashboard with consolidated CRM tools simplify complex customer data, further transforming it into meaningful insights. Complementing typical CRM functionalities, HubSpot provides tailored options, including conversation intelligence and email monitoring. VISIT WEBSITE Apptivo delivers adaptable and web-based CRM solutions, enabling marketing and sales teams to streamline all customer service requirements across various devices and browsers. Despite its focused feature set, it encompasses over 65 interconnected applications alongside a robust sales pipeline management tool, ensuring efficient tracking of potential leads without any downtime. VISIT WEBSITE Sitecore offers composable cloud solutions with its flagship products, Sitecore Experience Platform(XP) and Sitecore Experience Manager (XM). They help marketers to overcome scalability challenges. Some of its features include intuitive visual editing, headless delivery, marketing automation, scalable personalisation, data and machine learning capabilities. VISIT WEBSITE Salesforce Experience Cloud is a platform that helps enterprises link clients, partners, and employees to securely exchange information and documents. Built on its Customer 360 platform, Salesforce's DXP ensures seamless integration with any solution in the Salesforce ecosystem. VISIT WEBSITE Oracle Cloud offers a comprehensive suite of platform-based marketing automation solutions for personalised B2B and B2C automation campaigns. Some of its featured products are Eloqua Marketing Automation, CrowdTwist Loyalty and Engagement, and Unity Customer Data Platform. VISIT WEBSITE Optimizely is a digital experience platform (DXP) provider that offers Optimizely One, an easy-to-use and fully integrated suite. It provides a single, unified workflow with thoughtfully embedded AI and machine-learning algorithms, accelerating work across the entire marketing lifecycle. VISIT WEBSITE OpenText offers a cloud-native, scalable platform for enterprises to streamline their marketing functions. It provides fully composable content management, digital asset management, creative workflows, personalisation, targeting and customer data technologies in one place, ensuring a holistic approach to B2B, B2E and B2C experiences. VISIT WEBSITE Neptune DXP is a PaaS(Platform-as-a-Service) provider, helping marketing teams build custom apps based on modular, reusable application building blocks. The company offers flexible environments to businesses across different verticals, further providing personalised digital solutions at scale. VISIT WEBSITE Magnolia is a composable DXP that comes with no-code connector packs and low-code micro-frameworks for third-party integrations. It also offers an open-source version alongside its commercial plans enabling enterprises to build tailored use cases. VISIT WEBSITE Liferay DXP helps marketers deliver personalised and connected digital experiences across a broad range of channels, including customer portals, websites, intranets, mobile apps, and connected devices. It offers intuitive CMS, user analytics, and site management tools that businesses need to launch, test and optimise digital experiences for faster go-to-market. VISIT WEBSITE Powered by IBM Consulting, IBM iX offers a composable DXP, providing a comprehensive solution to make enterprises' systems future-ready. Utilising its data-driven insights and intelligent workflows, marketers can design and deliver human-centred experiences across the customer lifecycle. VISIT WEBSITE HCL Digital Experience (DX), forms part of a wider HCL Customer Experience (CX) product portfolio, offering core capabilities such as content management, DAM, CDP called Signals, and low-code application development. It provides services in government, life sciences, insurance, financial services, and other verticals. VISIT WEBSITE Contentstack is a headless CMS and Composable Digital Experience Platform (DXP) solution provider that helps marketers gain a competitive edge. It recently launched into Google Cloud Marketplace, and is also available on Microsoft Azure and AWS. It seamlessly enables mid-market brands to adopt its omnichannel campaign engine to drive higher conversions and sales. VISIT WEBSITE Bloomreach Commerce Experience Cloud provides businesses an edge with its modular capabilities: Content Management System (CMS), Discovery features for search and merchandising optimisation, and Engagement tools such as Customer Data Platforms (CDP) for personalisation and analytics. VISIT WEBSITE Adobe Experience Cloud offers a comprehensive set of services specifically designed to address the day-to-day requirements for personalised customer experience at scale. Its platform helps manage different digital content and assets to improve customer satisfaction. Some of its products include Adobe Gen Studio, Experience Manager Sites, Real-time CDP, and Marketo Engage. VISIT WEBSITE Acquia offers DXP solutions, comprising of two main elements: Acquia Drupal Cloud and Acquia Marketing Cloud. It can be accessed in both platform-as-a-service (PaaS) and software-as-a-service (SaaS) with additional components such as Site Factory for multisite management, digital asset management (DAM), CDP, personalisation, and Campaign Studio. VISIT WEBSITE
Tahawul Tech
20-05-2025
- Tahawul Tech
Empowering HR for global growth on International HR Day
HR professionals lead the charge in fostering innovation, growth, and inclusivity, driving organisational success in a rapidly evolving world. Human Resources plays a pivotal role in the growth and development of every organisation. International HR Day, celebrated annually on May 20, recognises the vital role that human resources (HR) professionals play in shaping organisational success. It highlights the contributions of HR in managing talent, fostering workplace culture, and driving strategic initiatives. This day serves to honour HR leaders who navigate evolving workplace dynamics and ensure that organizations are equipped to meet their goals. The observance emphasises the significance of HR in creating inclusive, productive environments and supporting employee well-being. Richard Lobo, Chief People Officer, Tech Mahindra, said, 'On International HR Day, we celebrate the evolving role of HR as a catalyst for global growth, cultural integration, and workforce agility. HR is no longer a support function—it is at the forefront of driving business transformation. At Tech Mahindra, we see our people as the ultimate differentiator in an increasingly borderless, digital-first world. Our people strategy is deeply embedded in our business roadmap, fuelling talent mobility, leadership development, and cross-cultural collaboration across our footprint across 90+ countries. In order to foster a culture of openness, transparency, and communication, we have established four guiding principles: simplify, clarify, innovate, and perform, which serve as the foundation for a communicative and transparent internal environment.' Lobo further added: 'Initiatives like job rotations, global leadership programs, and mentorship empower our employees to build versatile, future-ready careers. Our focus on local hiring and cultural inclusion ensures we remain regionally relevant and globally connected. HR must shape inclusive, adaptive, and technology-enabled workplaces of the future. This International HR Day is a reminder of HR's pivotal role in unlocking human potential, fostering innovation, and enabling sustainable growth across geographies.' International HR Day — first celebrated on May 20, 1997 — was initiated by the World Federation of People Management Associations (WFPMA) to acknowledge the growing importance of HR in today's rapidly evolving business environment, especially in an increasingly globalised and technology-driven world. The observance highlights HR's strategic role in driving innovation, leadership, and employee engagement across various industries. Mrigank Tripathi, President – Growth, Peoplestrong, said: 'HR leaders today are pivotal in shaping organisational growth and adaptability; custodians of culture, creating an environment where people feel valued, safe, and motivated — fuelling resilience. Upskilling is an ongoing priority, ensuring employees are prepared for the new normal, from AI to leadership in distributed teams. Technology must be leveraged to remove friction, enable better decision-making, and scale talent impact. Most importantly, HR must be a strategic business partner, embedded in organisational strategy and contributing to both people and overall progress.' 'AI is now integral to every aspect of our operations. PeopleStrong was a pioneer in embedding AI into our platform, powering functions such as talent recommendations, engagement triggers, and real-time workforce insights. We are further enhancing this by developing intelligent agents to handle routine HR tasks, giving HR teams more time for high-impact work. Employees benefit from faster, more intuitive experiences, while business leaders gain real visibility into talent, enabling quicker decision-making. Our platform connects engagement, performance, and business outcomes, driving organisational success,' added Tripathi. HRTech today is a powerful enabler of both employee experience and organisational success. By personalising learning, simplifying workflows, and providing real-time insights, it empowers employees to feel heard, supported, and invested in. From hire to retire, HRTech creates a seamless, intuitive journey that boosts engagement and performance. At an organisational level, it helps leaders make smarter, faster, and more inclusive decisions — fuelling agility, aligning talent with business goals, and driving a culture of continuous innovation. HRTech doesn't just digitise processes, it humanises the workplace while scaling impact, explains Dr. Varadharaju Janardhanan, CHRO, A Flipkart Group Company. Dr. Janardhanan said: 'HR is no longer just about policies and processes, it's about people, performance, and possibilities in driving organisational growth and innovation. The integration of advanced HR technologies enables HR professionals to harness real-time data and analytics, allowing them to anticipate workforce trends, personalise employee experiences, and proactively cultivate a dynamic culture. This shift empowers HR to move beyond transactional tasks and become a pivotal force in enhancing business agility, accelerating performance, and sustaining competitive advantage in an ever-evolving landscape. In summary 'It's a shift from administration to acceleration.' Janardhanan further added, 'The future of HR isn't just tech-enabled, it's human-centered and AI-augmented. At the heart of this evolution is Agentic AI: not just intelligent, but intentional co-co-creating, not just calculating. It's where Tech meets Touch, working in harmony to unlock human potential, drive bold decisions, and shape a workforce ready for what's next.'
