TN launches SimpleGov to fast-track certificates, NOCs
The initial rollout covers ten services — including sanitation certificates, public building licences, registration for old age homes, hostels for working women and women's homes, solvency certificates, white category industries list, NOCs for converting wetlands to non-agricultural use, good conduct certificates, and NOCs for govt staff applying for passports. The services were launched by Chief Minister M K Stalin, and the govt plans to add 150 services to this soon.
Until now, several of these services required physical documents, in-person inspections, and long processing times — often stretching from several weeks to more than a year. With SimpleGov, most services will be delivered within a day, using digital KYC, QR codes, automated workflows, and self-declaration forms.
PWC Davidar, advisor, SimpleGov, said one of the most important reforms was NOCs for govt employees applying for passports.
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"The Secretariat clears about 500 passport NOCs for officials every week, the highest being from the school education department. We've now amended procedures so officials just need to upload a prior intimation letter on the IFHRMS portal. They can proceed with their passport applications without a formal NOC," he said.
Getting sanitation certificates — a key requirement for businesses such as hotels and resorts — has also been made simpler.
"Earlier, paperwork for these certificates crossed at least 30 tables without any value addition and took a month. Now, applicants can upload a self-declaration on cleanliness, working toilets, and no mosquito breeding on the e-governance portal. They will get an automated certificate immediately. But there will be provisions for public health officials to inspect at any time," Davidar said.
Tamil Nadu e-Governance Agency (TNeGA) director M Govinda Rao said that SimpleGov services have been integrated into both departmental portals and the TNeGA platform. "It's being improved regularly," he said. A high-level committee will monitor the rollout.
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