Tata Consumer doubles down on quick commerce, eyes growth beyond traditional retail
Quick commerce
is going to reshape the business of
consumer goods
going forward, said PB Balaji, non-executive director of
FMCG
firm
Tata Consumer Products
Ltd.
Addressing shareholders during the company's 62nd annual general meeting held virtually on Wednesday, Balaji said the company has strengthened its execution on emerging channels with
ecommerce
contribution growing more than five times enabled by exponential growth in quick commerce.
"As we look to the future, we are deepening our focus on quick commerce, pharmacy and food services as high potential emerging channels,' he said.
Balaji chaired the
AGM
in absence of
Tata Consumer Products
chairman and Tata Sons chairman N. Chandrasekaran.
He said health conscious and premiumization are trends which will continue for food and staples.
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Balaji said the company is navigating through a world that is both dynamic and demanding. "Geopolitical uncertainties, shifts in global supply chains, advances in generative AI and climate events continue to test business resilience," he said.
He said
artificial intelligence
is rapidly transforming every function—from demand forecasting and content generation to inventory optimization and pricing intelligence.
Tata Consumer Products posted a consolidated net profit growth of 6% year on year to reach Rs 1,287 crore in FY25, while revenue grew 16% yoy to reach Rs 17,618 crore.
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