Monash IVF: Human error blamed for two embryo mix-ups but details kept secret
An independent review commissioned by the IVF giant into two cases of patients being implanted with the wrong embryos has found that although there were stark differences in the circumstances of the bungles at its Brisbane and Clayton clinics, human error was at the heart of both incidents.
The Clayton clinic in Melbourne where Monash IVF's second embryo bungle occurred. Credit: The Age
In an announcement to the Australian stock exchange on Wednesday, Monash IVF confirmed Fiona McLeod, SC, had completed her look at the incidents and made a range of recommendations that would be implemented.
The company initially commissioned McLeod to conduct an independent investigation on March 4, after revelations emerged in April that an embryo transfer error at its Brisbane facility resulted in a Queensland woman giving birth to a stranger's baby.
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South Perth skin clinic takes home multiple awards
A South Perth skin clinic LoveBeauty has taken home both state and national awards at the ABIA Beauty Industry Awards 2025 in Sydney over the weekend. The beauty and skin clinic, located on Canning highway in South Perth, was awarded Clinic of the Year in Western Australia and the Northern Territory for the third year in a row and Clinic of the Year nationwide for the first time. The ABIA awards were launched in 2012 and are considered the most prestigious awards in the Australian beauty industry. The awards include categories for salon owners, skin clinic owners, and spa businesses, making it a comprehensive award for the beauty industry. LoveBeauty director and visionary Rachel Diaz said the award is a significant accomplishment and a goal she didn't know if they could achieve. 'This is been huge for us,' she said. 'We're just honoured and privileged, and I'm very proud of my team and the people behind LoveBeauty that make it possible.' LoveBeauty began as a home business before moving into the 370sqm salon where it has been for the last eight years. The clinic currently has seven treatment rooms, two consultation rooms, a spacious waiting lounge and 18 'skin obsessed' staff. South Perth beauty clinic LoveBeauty wins a national award in Sydney on Sunday. L-R: Amy Quach, Rachel Diaz and Tiarne Phillips. Credit: Love Beauty The clinic aims to educate their clients on the ins and outs of skin health, with a philosophy of healing over concealing. Ms Diaz describes LoveBeauty as a holistic-based skin clinic that treats inflammatory skin conditions and offers age management services. 'We're acne experts, (but) we do treat other conditions. Most conditions do fall under the inflammatory category, such as rosacea, but we treat all different skin conditions, age management as well.' she said. The business owner says the clinic offers a '360-degree approach' to holistic health, covering everything from skin to gut health and hormones, while focusing on continuous research and development to improve their services and maintain high standards. Ms Diaz has no current plans to expand the clinic to ensure the quality of the services remain at the highest standard. 'We have a huge client database, and we have a lot of people coming through the space every day, but that allows us to invest more into machinery and to pay our team really well,' she said. 'Instead of branching out, I can also keep the standards really high, and I have a lot of control over the customer experience to make sure that it's high-end as well.' Linda Woodhead, CEO and founder of the ABIAs and Mocha Group, was thrilled to honour the deserving winners. 'This year's awards have set a new benchmark,' she said. 'The growth in entries, calibre of winners, and passion felt in the room proved the beauty industry in Australia and New Zealand is thriving,' 'These awards don't just recognise talent, they spotlight the resilience, innovation and community spirit that make Rachel and the LoveBeauty team so extraordinary. I'm so excited to have them on board as ABIA ambassadors for 2025.' On top of the two awards, the clinic also received the global O Cosmedics Sapphire partner award.
