City to engage those affected by the migration of accounts
City to engage those affected by the migration of accounts
On May 26, the CoE will host an online session for all customers migrating from Rand Water to the city's billing system.
The session will be held between 14:00 to 16:00 on Microsoft Teams. Affected customers not yet contacted by the city can reach Lebogang Ramashala on lebogang.ramashala@ekurhuleni.gov.za or 011 999 0111 for the meeting link and password.
While the city is migrating about 176 water supply accounts previously billed by Rand Water, it invites all affected customers to the online session where officials will answer any concerns and questions.
The migration process should be complete by June 30.
Also Read: Rand Water maintenance work: Brace for prolonged water disruptions
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