
TK Elevator seals new Dubai airport maintenance contract
TK Elevator (TKE), a global leader in vertical transportation and urban mobility, said it has further solidified its role as a premier infrastructure partner in the Middle East with a new 10-year contract with Dubai Airports to service and maintain Dubai International's (DXB) passenger boarding bridges (PBB) and aircraft stand equipment.
The contract includes service provision for all four concourses in DXB, including the prestigious Concourse D, and Concourse A – home to Emirates and purpose-built for the world´s largest passenger airplanes, the A380 and B777.
At DXB, the global urban mobility leader provides comprehensive, integral life-cycle services, including 24/7 maintenance for the uninterrupted operation of 152 PBBs, pre-conditioned air, and ground power units at one of the most demanding airport facilities worldwide.
By optimising the lifespan and performance of key airport assets, TKE advances the airport's sustainability goals and operational excellence.
"Our reputation for service and product excellence coupled with deep experience and relationship with Dubai Airports enabled us to understand the specific service and operability requirements of the world's busiest airport for international passenger traffic," remarked Ignacio Medina, CEO Airport Solutions at TK Elevator.
TKE's relationship with Dubai Airports began in 2004, covering a large span of products and services to efficiently and safely move people in DXB.
The partnership brought the world's-first PBBs designed and implemented for the A380 - bridges that are still in operation today.
In September 2024, the companies announced a multi-year Universal Service contract which covers close to 5,000 TKE and third-party elevators, escalators and other equipment throughout DXB for passenger and cargo operations.
"We are honored to be awarded this service contract to continue to secure DXB's expansion and rating as a flagship airport for global travel," he stated.
Omar Binadai, Chief Technology & Infrastructure Officer at Dubai Airports said: "Dubai International (DXB) thrives on partnerships that drive seamless journeys for tens of millions of guests annually and support the operational backbone of our airport."

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


Trade Arabia
4 days ago
- Trade Arabia
Dubai Airports makes elaborate arrangements for Hajj pilgrims
Dubai Airports has launched an extensive operational plan at Dubai International (DXB) to facilitate the smooth departure and return of pilgrims participating in Hajj 2025. This initiative underscores the airport's commitment to providing a seamless and supportive airport experience during one of the busiest periods of the year. This year, approximately 3,100 pilgrims are set to depart from DXB on 28 dedicated flights operated by Emirates, flydubai, Saudia, and flynas. The official delegation from the Government of Dubai will commence their journey on the first official Hajj flight from Terminal 3 on June 1. To ensure a streamlined experience, Dubai Airports, in collaboration with the oneDXB community, including Dubai Police, General Directorate of Identity and Foreigners Affairs-Dubai (GDRFA), Dubai Customs, Dubai Corporation for Ambulance Services, dnata, and airline partners, has implemented the following measures: *Dedicated check-in counters across Terminals 1, 2, and 3. *Prayer rooms and changing facilities in all terminals for Ihram preparation. *Multilingual guest experience ambassadors and Hajj committee support desks. *Designated baggage carousels for the secure handling of Zamzam water. Dubai Airports has urged pilgrims to arrive at the airport at least four hours prior to departure and to carry all required travel documents, including passport, Emirates ID, Hajj permit and vaccination certificate. "These journeys are personal, profound, and often once in a lifetime," remarked Essa Al Shamsi, Senior Vice President of Terminal Operations at Dubai Airports. "Through the efforts of our people and the oneDXB community, we want to ensure every pilgrim departs with confidence and returns with ease," he stated. The pilgrims are expected to return between June 9 and 12. Preparations are in place to provide a warm welcome, coordinated baggage support, and a small token of appreciation upon arrival. The Hajj season coincides with the summer travel peak and the Eid Al Adha holiday, during which DXB anticipates a significant increase in guest volumes, stated Al Shamsi.


Trade Arabia
5 days ago
- Trade Arabia
Dubai Airports CEO hails top spot in ACI ranking
Dubai Airports CEO Paul Griffiths has hailed Dubai International (DXB) being recognised once again as the region's leading hub in ACI's 2024 Air Connectivity Ranking. In a statement, Griffiths said: "We are pleased to see Dubai International (DXB) recognised once again as the region's leading hub in ACI's 2024 Air Connectivity Ranking. "What sets DXB apart is not only the scale of our network, but the consistency and quality of the connections the airport provides. With more than 100 international airlines serving 265 plus destinations across six continents, DXB continues to play a vital role in enabling global trade, tourism and economic opportunity. "But connectivity at this level only matters if it is delivered with precision. Our strength lies in combining reach with efficiency, ensuring fast, seamless and secure journeys for tens of millions of guests each year," he said. "This recognition reflects the oneDXB spirit - a shared commitment of our airline partners, the broader airport community and the city of Dubai. Together, we are shaping a model of airport connectivity that is agile, guest-focused and economically significant, not just for the region but for the world," Groffiths added. - TradeArabia News Service


Trade Arabia
21-05-2025
- Trade Arabia
Etihad Airways Q1 net profit soars 30% to $187m
Etihad Airways has delivered record financial results and highest-ever customer satisfaction performance in the first quarter of 2025, building on last year's momentum with further notable improvements across revenue, operational efficiency, and fleet expansion. Profit after tax reached AED685 million ($187 million), marking a 30 per cent increase year-on-year, driven by robust passenger demand and operational efficiencies. Total revenue saw a 15 per cent rise compared to Q1 2024, supported by both passenger and cargo business. Etihad continues to lead the region in passenger growth, carrying 5 million passengers in Q1 2025 – a 16 per cent year-on-year increase – and maintaining a strong momentum into Q2. With nearly 20 million passengers carried over the last 12 months, Etihad is the fastest-growing airline in the region, it said. Customer satisfaction reached a record high in Q1 2025, with scores improving by 20 per cent year-on-year. Gains were recorded across key touchpoints, including check-in, boarding, inflight service, food and beverage, Wi-Fi, and the updated website and mobile app. The quarter also saw the launch of new lounge and inflight menus, alongside upgraded service standards, the airline said. Etihad's fleet continued to expand to support the guest experience. One additional A380 returned to service during the quarter, offering First Apartments and The Residence. In April, Etihad took delivery of another A350-1000, with one more Boeing 787 Dreamliner to follow. These new aircraft feature ultra-high-speed Wi-Fi and updated inflight entertainment systems. Etihad also advanced its premium offering, expanding First Class to more routes and preparing new ground and inflight services for rollout from August. In April, the airline introduced its new A321LR cabin, becoming the first in the region to offer First Class on a single-aisle aircraft. The cabin features exclusive private First suites and lie-flat Business seats, bringing widebody comfort to medium-haul routes. The broader First class experience will include a new concierge service, private chauffeur transfers, dedicated check-in, meet-and-assist service, and baggage-free travel options in Abu Dhabi. 'We are proud to deliver a record-breaking quarter – both in profitability and in guest satisfaction,' said Antonoaldo Neves, Chief Executive Officer of Etihad Airways. 'Achieving our highest-ever Q1 profit of AED 685 million and our best-ever customer satisfaction scores reflects the strength of our business and the dedication of our people. 'We're executing a clear strategy: grow sustainably, operate efficiently, and never lose focus on delivering remarkable experiences to our guests. From continued refinements to our onboard offering to improved airport services and the debut of our A321LR with a market-leading narrowbody product, we're raising the bar in every part of the journey. 'Our network continues to expand with 16 new routes announced for 2025 and additional aircraft joining our fleet. As we grow, we remain disciplined and focused on quality, efficiency, and creating value for our customers and stakeholders,' Neves said. Passenger revenue, route expansion Passenger revenue grew by 16 per cent reaching AED5.5 billion ($1.5 billion), driven by increased capacity, continued network expansion and increased flight frequencies. Passenger growth was boosted by a 14 per cent rise year-on-year in available seat kilometres (ASK) and an improved passenger load factor of 87 per cent (+1 pp year-on-year). Fleet expansion accelerated, with 98 aircraft in operation by the end of the quarter, including the reintroduction of Etihad's sixth A380. The operating fleet further grew in the month of April with the delivery of an additional A350-1000. Etihad operated 80 destinations as of March 2025, with 16 new routes launching this year to support continued growth and broaden access to key global markets. Cargo yeild improves Improved cargo yield led to cargo revenue growth of 8 per cent year-on-year, despite a 4 per cent reduction in volumes. The strong operational performance is reflected in the EBITDA, which rose by 32 per cent year-on-year, reaching AED1.4 billion ($379 million), boosting the EBITDA margin to 21 per cent (+3 pp compared to the same period of 2024). Further strengthening financial resilience, net leverage improved to 1.1x, down from 1.9x in March 2024, driven by scheduled debt repayments and strong cash generation. Cash flow from operations reached AED1.8 billion ($500 million), reflecting an 11 per cent increase year-on-year. - TradeArabia News Service