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Over 17,000 ScotRail trains cancelled in last year according to new data

Over 17,000 ScotRail trains cancelled in last year according to new data

Daily Record15-06-2025
New data has revealed the amount of ScotRail services cancelled in 2024/25.
Over 17,000 ScotRail trains were cancelled in the last year as revealed in a shocking freedom of information request.
A total of 17,491 services were cancelled in 2024/25 according to data released after a request by the Scottish Liberal Democrats.

Some 306,120 trains did not arrive within a minute of their scheduled arrival time, which the party said accounted for 45 percent of all trains. Another 71,691 were late by five or more minutes - around 10 percent of all trains.

The Lib Dem transport spokesman at Holyrood Jamie Greene said the Scottish Government must deliver a transport system that works for all of Scotland.
He said: "When it is done right, train travel is swift, reliable and reduces traffic on our roads.
"Unfortunately these figures show that a considerable number of passengers are shelling out huge sums of money to travel by train, only to find that some services simply don't arrive.
"It's more than three years since the SNP Government took over responsibility for Scotland's trains but we are still seeing tens of thousands of trains cancelled or running late.
"If we want to coax people out of their cars, that has to start with a service that runs on time."

Mr Greene urged the Government to work with ScotRail to drive down train delays.
He added: "We also want to see Government working with councils to explore new lines, especially in areas where public transport links are poor, and new options for two/three-day-a-week season tickets.

"That's how to make Scotland's railways an attractive prospect for tourists and commuters alike."
The Scottish Government and ScotRail have been approached for comment.
In March, we reported that ScotRail have paid out almost £2.5million in compensation to passengers since the SNP government nationalised it three years ago

A Freedom of Information request showed that delay compensation has increased every year since the firm was brought into public hands in April 2022.
ScotRail has paid out £2,495,000 in Delay Repay compensation since April 2022. £804,000 was paid out in 2022/23, £908,000 was paid out in 2023/24, and £783,000 was paid out in 2024/25

Compensation paid out for 30-59 minute delays has increased every year. £88,000 was paid out in 2022/23, £104,000 was paid out in 2023/24, and £108,000 was paid out in 2024/25.
Pay-outs for 60-119 minute delays has increased every year. £211,000 was paid out in 2022/23, £224,000 was paid out in 2023/24, and £228,000 was paid out in 2024/25.
Over £1.5m was paid out for 120+ minute plus delays since April 2022.
It was noted that anyone delayed by 30 minutes or more is entitled to claim money back through the ScotRail website or mobile app due to their Delay Repay Guarantee.
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