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National Post
3 hours ago
- National Post
Sangoma Leverages AWS to Deliver Flexible, Secure UCaaS and Contact Center Services
Article content MARKHAM, Ontario — Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) ('Sangoma'), a trusted industry leader offering businesses a choice of on-premises, cloud-based, or hybrid Communications as a Service solutions, announced today its expanded use of Amazon Web Services (AWS) to deliver scalable, secure, and unified cloud communications solutions to customers across industries. By leveraging a robust set of AWS services—including Amazon EKS, EC2, RDS, ElastiCache, ECR, S3, Route 53, and AWS Secrets Manager—Sangoma enables businesses to run its Cloud UCaaS platform (Business Voice) and advanced Contact Center solutions with high availability, reliability, and agility. Article content Article content This strategic implementation allows organizations to consolidate communications under a single provider while benefiting from the performance and stability of a cloud-native infrastructure. Article content 'Our customers want simplicity and performance without compromise,' said Charles Salameh, CEO of Sangoma. 'With our services powered by AWS, businesses are able to consolidate their communications needs with one trusted provider – on highly reliable cloud infrastructure. By building on AWS, we're delivering a secure, scalable platform that's purpose-built for the future. This collaboration serves as an example for how Sangoma can bring integrated, cloud-native solutions to mid-sized enterprises—setting a new standard for modern communications.' Article content Two organizations exemplifying the value of this solution are a large healthcare provider supporting remote patient coordination, and a nationally recognized breakfast restaurant chain with hundreds of locations. Both companies use Sangoma's UCaaS and Contact Center solutions on AWS to keep communications clear, teams connected, and day-to-day operations dependable. Article content The large home healthcare provider improved patient care by keeping distributed teams connected with AWS-powered 99.99% uptime and protecting sensitive data with HIPAA-compliant practices. Article content The national breakfast restaurant chain uses the Sangoma platform on AWS at its headquarters to support better guest services and simplify operations. The solution provides clear calls, quick setup, disaster readiness, and reliable communication during busy hours. Article content 'Sangoma's implementation of AWS helps organizations modernize communications, reduce costs, and run operations with confidence,' said Steve Teitelbaum, Head of Telco for North America at AWS. 'We're proud to support Sangoma's mission to bring flexible, scalable communications to companies across industries so they can focus more on core business operations.' Article content With AWS powering its services, Sangoma provides global scalability, enterprise-grade security, and easy integration, empowering essential communications for businesses of all sizes. Key AWS services in use include: Article content Amazon EKS & EC2 for container orchestration and elastic compute Amazon RDS & S3 for secure, scalable data storage Amazon ElastiCache & Route 53 for performance and global failover AWS ECR & Secrets Manager for DevOps efficiency and data protection Article content As more businesses move to cloud-first strategies, Sangoma's implementation of AWS services stands as a model for how technology providers can deliver unified, mission-critical solutions that grow with each customer's needs. Article content About Sangoma: Sangoma (TSX: STC; Nasdaq: SANG) is a leading business communications platform provider with solutions that include its award-winning UCaaS, CCaaS, CPaaS, and Trunking technologies. The enterprise-grade communications suite is developed in-house; available for cloud, hybrid, or on-premises deployments. Additionally, Sangoma's integrated approach provides managed services for connectivity, network, and security. A trusted communications partner with over 40 years on the market, Sangoma has over 2.7 million UC seats across a diversified base of over 100,000 customers. Sangoma has been recognized for ten years running in the Gartner UCaaS Magic Quadrant. As the primary developer and sponsor of the open-source Asterisk and FreePBX projects, Sangoma is determined to drive innovation in communication technology. For more information, visit Article content About AWS: Since 2006, Amazon Web Services has been the world's most comprehensive and broadly adopted cloud. AWS has been continually expanding its services to support virtually any workload, and it now has more than 240 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, media, and application development, deployment, and management from 108 Availability Zones within 34 geographic regions, with announced plans for 18 more Availability Zones and six more AWS Regions in Mexico, New Zealand, the Kingdom of Saudi Arabia, Taiwan, Thailand, and the AWS European Sovereign Cloud. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. To learn more about AWS, visit Article content Article content Article content Article content Article content Contacts Article content Article content Article content
National Post
3 hours ago
- National Post
PL Developments Builds a Smarter, Healthier Supply Chain with Kinaxis
Article content Leading pharmaceuticals manufacturer will utilize AI-powered orchestration to accelerate delivery of essential health products Article content OTTAWA, Ontario — Kinaxis ® (TSX:KXS), a global leader in end-to-end supply chain orchestration, today announced that PL Developments (PLD), a leading manufacturer and distributer of over-the-counter pharmaceuticals and healthcare products, has selected the Kinaxis Maestro™ platform to meet growing demand from consumers and major U.S. retailer partners. By replacing manual tools and spreadsheets with AI-powered orchestration and predictive planning, PLD will accelerate the delivery of essential healthcare products with greater agility, accuracy and efficiency. Article content Specializing in end-to-end solutions from product development to distribution, PLD supplies some of the largest retailers in the U.S. including Walmart, Walgreens, CVS, Costco, Sam's Club and Target with health and wellness products in categories including analgesics, cough/cold, allergy and digestive. Due to market expansion and rapidly increasing consumer demand for accessible and affordable healthcare products, PLD needed to deliver to its retail partners with greater speed, accuracy and responsiveness. With manual planning tools and siloed decision-making, PLD was challenged by limited visibility across its operations leading to delayed order confirmations and high inventory levels. Article content To maintain its position as a trusted industry leader, PLD needed a next-generation supply chain platform to meet evolving customer expectations while continuing to deliver on the promise of quality at every step. After rigorous evaluation, Maestro stood out for its unmatched ability to unify data and provide real-time insights, enabling predictive planning to anticipate demand. Maestro allows PLD to optimize inventory, respond faster to market shifts and scale execution across every function of the business with fewer resources and greater supply chain visibility. Article content 'Consumers expect fast access to trusted health and wellness products, and our retail partners need the inventory to match shifting demand,' s aid Thomas Crowe, chief supply chain officer at PL Developments. 'With Maestro, we can anticipate this demand, simulate scenarios, plan for market shifts and make confident, data-driven decisions in minutes. It's a game changer that empowers our team to deliver the innovation and products consumers rely on every single day and Kinaxis is now a key part of that innovation.' Article content 'PLD is a prime example of a forward-thinking manufacturer embracing the speed and intelligence today's healthcare supply chains demand,' said Mark Morgan, president of global commercial operations at Kinaxis. 'With Maestro, they're not just replacing spreadsheets, they're unlocking real-time visibility, rapid execution and scalable decision making. We're proud to support PLD as they deliver the trusted healthcare products consumers rely on, faster and more efficiently than ever.' Article content About Kinaxis Article content Article content Article content Article content Article content Contacts Article content Media Relations Article content Article content Erin Boyle | Kinaxis Article content Article content Article content Article content Article content
CTV News
4 hours ago
- CTV News
‘Overwhelming': 76 cats abandoned in span of 4 days in Niagara Region
A crate of two dozen female cats left abandoned at a park in the Niagara Region. (Courtesy of the Niagara SPCA and Humane Society) Seventy-six cats were found abandoned in the span of four days in Niagara Region, creating a 'challenging situation' for the local SPCA. Amelia Canto, CEO of the Niagara SPCA and Humane Society, tells CTV News Toronto that while they typically see higher volumes of cats at their doors during this time of year—as litters are often born at this time—the way they arrived at their facilities was 'overwhelming.' 'We received two boxes of cats on two separate occasions, so a box of (10) and, I should say, a crate of 14 females,' Canto said in an interview on Monday. The two dozen cats were abandoned in a local park, with a handwritten note pinned at the top reading: 'Please find these cats a home. I am unable to care for them! I'm sorry.' Nine more cats were brought in after an eviction notice swiftly left the felines without a home, Canto adds. 'That was a very challenging situation to suddenly receive (them),' Canto said, adding they brought in all of these cats from July 14 to July 18. Across the three shelters in Niagara Falls, Port Colborne and Welland, as well as the SPCA's cat adoption centre, Canto says they have 216 spots available for cats. There was a total of 277 cats at their shelters after those days. While all of them are safe in their care, being checked over for illness and receiving their full physical exams, Canto says they need to prepare all of the cats for adoption. 'We wanted to make sure, as we always do, that they get spayed and neutered, because they weren't,' the CEO said, speaking on the two dozen female cats that were left behind, adding that this adds 'another layer of complexity to the situation.' Canto says a neighbouring animal hospital helped spay 15 cats in one day, with another veterinarian setting up a team to assist with any remaining tasks. In an online letter posted by Tammy Gaboury, the Niagara SPCA and Humane Society's animal care manager, the shelter says they have planned for busy seasons before but they 'couldn't have planned for this.' 'In some cases, being over capacity means that you have mothers and kittens together, or you have pairs of cats that are bonded to each other. It's a very tight situation,' Canto said. Abandoned kittens Three hungry kittens were recently found in a backyard without their mom. (Courtesy of Niagara SPCA and the Humane Society) Canto says they have reached 100 per cent capacity across their four shelters, and that's even after they dispersed some pets to local pet stores, PetSmart and Pet Valu. The SPCA CEO says they have received 'tremendous' support from local vendors, saying 10 franchisees from Pet Valu donated $6,000 worth of food and litter with another $2,500 worth on the way. 'We also have had Ruffins Pet Centre in Welland, they donated two cases of kitten milk replacement,' Canto said, as the shelter rescued three motherless kittens who were in desperate need of food. So far, 17 cats have been adopted in one weekend, Canto said, with more continuing to being adopted. 'We couldn't do it without these partners stepping up and helping us at this time,' Canto said, adding the shelter has 'tremendous' volunteers assisting with the more labour intensive or even fostering some pets to give the shelters some more room. How to prevent pet abandonment It is typically a moment of 'desperation' when pets are suddenly abandoned, Canto tells CTV News. 'Obviously, someone who is putting them in a crate and leaving a note like that is in a really desperate situation,' Canto said. Oftentimes, Canto says it is due to a sudden change in finances where pet owners have to make the call in either feeding their pets or feeding themselves. 'I don't think they come to this decision lightly by any means. I think it's a very difficult struggle for them,' Canto said. Understanding the commitment and the costs associated with caring for pets, can help prevent pet abandonment. 'Overall, most people know these things. They love their pets, they just find themselves in a situation where they just can't look after them,' Canto said, adding pet owners in dire situations can contact the SPCA to see if they can supply any food or litter to tide them over so they don't feel forced to abandon their pets.
