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Will soon solve loss of valuables worth Rs 85L from bank locker in Palamu: Cops

Will soon solve loss of valuables worth Rs 85L from bank locker in Palamu: Cops

Time of India15-07-2025
Daltonganj: A customer of a Punjab National Bank (PNB) branch in Daltonganj reported losing valuables and jewellery worth Rs 85 lakh from the bank's locker and filed a complaint with the law enforcers, but the bank officials have washed their hands off the incident, the town police said on Tuesday.
Police are also sure that they will solve the case soon after their preliminary investigation.
Probing the case, which took place on June 10, police said they were looking into it from all angles. According to them, the victim, a local, works in a private company in New Delhi and he last visited the bank in February this year but did not open his locker.
The officer-in-charge of the town police station, Jyoti Lal Rajwar, said, "We have received a complaint about precious gold items worth around Rs 85 lakh missing from the locker.
We have begun a probe into it." It is too early to say, who is responsible for making the valuables disappear, he said.
Rajwar also indicated that their preliminary investigations did not hint towards any foul play on the part of the bank as there were no indications of theft or pilferage. "However, we will leave no stone unturned to find the culprit," Rawar said, adding that police did not even find any trace of tampering with the locker.
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A PNB official, requesting anonymity, said, "The said locker was operated only twice — Sep 27, 2010 and April 16, 2016. The locker holder visited the bank on February 19 this year but didn't operate it. Only in April, he informed the bank that he had lost the key."
Thereafter, the locker was broken on July 10 as per RBI guidelines by the bank employees in the presence of the owner of the locker and two independent witnesses.
Upon opening the locker, it was found to be empty. The locker holder also gave a copy of the intimation about the key getting lost to the town police station only on July 14.
After the preliminary investigation, Rajwar assured, "This case will be solved soon." Under the RBI rules, TOI cannot directly talk to the victim customer for his comments, experts said.
Notably, banks are responsible when a loss occurs if there is any shortcoming on their part or an act of commission/omission or negligence under the RBI regulations.
In addition, banks are responsible for any of their employees' fraudulent activities.
In such scenarios, the bank is liable to pay an amount equivalent to 100 times the existing locker's annual rent.
However, under the new bank locker rules in case of theft, the banks are responsible for any damage or loss of the locker contents due to the bank's carelessness. In case of scenarios like fire, theft, burglary, robbery and dacoity arising due to negligence of the bank or fraudulent employees, the bank is liable to pay the customers an amount equivalent to 100 times the current locker's rent.
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