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14 Things Confident Introverts Say In Conversations

14 Things Confident Introverts Say In Conversations

Yahoo5 days ago
Being an introvert doesn't mean you're shy or lack confidence. In fact, many introverts navigate conversations with a calm assurance that's both refreshing and engaging. They often prefer meaningful exchanges over small talk, and they've developed a knack for saying things that make others feel both seen and heard. If you're curious about what confident introverts tend to say in conversations, here's a peek into their playbook. These phrases are not just words; they're ways to connect deeply and authentically.
1. "I Need A Bit Of Time To Think About That."
Confident introverts know the value of pausing to think things over. They aren't afraid to ask for a moment to collect their thoughts instead of rushing into a response. This gives them the space to form a more considered reply, showing others that they take the conversation seriously. According to Susan Cain, author of "Quiet: The Power of Introverts in a World That Can't Stop Talking," this reflective nature is a key strength of introverts. It allows them to contribute thoughtfully to discussions, often catching details that others might miss.
By taking that extra moment, they ensure that their responses are aligned with their genuine thoughts and feelings. This is important because it shows integrity and respect for both themselves and the person they're speaking with. It also prevents misunderstandings that can arise from hasty replies. Others notice this deliberation and often appreciate the depth it brings to dialogues. In many cases, this approach encourages the other person to slow down and think more carefully, too.
2. "Tell Me More About That."
Introverts often shine in one-on-one interactions where they can dive deeper into topics. When they say, "Tell me more about that," it's not just a polite gesture. They genuinely want to understand and learn from the other person. This curiosity can lead to enriching discussions that uncover new insights and perspectives. It signals to the other person that their thoughts and experiences are valued.
This ability to listen and engage deeply often opens up new avenues in a conversation. People feel heard and appreciated, which fosters trust and connection. By focusing on what's being said rather than waiting for a chance to speak, introverts make the other person feel special. They often remember these details for future conversations, further strengthening their relationships. This natural curiosity can make even mundane topics feel interesting and significant.
3. "I Appreciate Your Perspective."
Acknowledging someone else's point of view is a powerful way to build rapport and understanding. When introverts say, "I appreciate your perspective," they are validating the other person's experiences and insights. This doesn't mean they always agree, but they recognize the value of diversity in thought. According to research from the Harvard Business Review, acknowledging differing perspectives can lead to more innovative solutions and improved team dynamics. Confident introverts use this to their advantage, helping to foster a collaborative atmosphere.
By expressing appreciation for different viewpoints, introverts show that they are open-minded and willing to consider alternatives. This openness often encourages others to share more freely, knowing they won't be immediately judged or dismissed. It also helps introverts to learn and grow by exposing them to new ideas and ways of thinking. In turn, this can make them more effective in both personal and professional settings. Being able to see the world through someone else's eyes is a powerful tool for connection and growth.
4. "I've Been Thinking About What You Said."
When introverts say they've been thinking about something you said, it's a compliment. It means your words have resonated with them enough to occupy their thoughts. This indicates that they value your input and are considering how it applies to their own life or work. It also shows that they are attentive listeners, even if they don't react immediately. This reflection is a key part of how introverts process information and deepen their understanding.
By revisiting past conversations, introverts demonstrate a commitment to continuous learning and improvement. This habit often surprises others, as it shows that even casual remarks can have a lasting impact. It encourages people to be more thoughtful in their interactions, knowing that their words are truly being considered. For introverts, this practice enriches their relationships by creating a cycle of reflection and meaningful dialogue. It's a subtle but effective way to deepen connections over time.
5. "I'd Like To Hear Your Thoughts."
Inviting others to share their thoughts is a hallmark of confident introverts. By saying, "I'd like to hear your thoughts," they create an inclusive environment where everyone feels empowered to contribute. This approach is supported by leadership expert Brené Brown, who emphasizes the importance of vulnerability and openness for building strong teams. Introverts, by genuinely valuing others' input, foster a sense of collaboration and mutual respect. They understand that everyone brings something unique to the table.
By actively seeking out different opinions, introverts can broaden their own understanding and spark fresh ideas. This openness often leads to richer, more nuanced discussions that benefit everyone involved. It also encourages others to engage more deeply, knowing that their contributions will be met with appreciation and consideration. This sharing of ideas can lead to unexpected insights and solutions, highlighting the power of collaboration. Introverts excel at creating these symbiotic exchanges, where all parties benefit.
6. "That's An Interesting Point."
Recognizing the value in someone else's opinion is a subtle way introverts contribute to conversations. When they say, "That's an interesting point," it's not just a throwaway comment. They're acknowledging the merit in what's being said, which can encourage the speaker to expand on their ideas. This validation can be incredibly empowering, making others feel their contributions are significant. It also keeps the conversation flowing, as people are more likely to open up when they feel heard.
Introverts use this phrase to steer the conversation toward more in-depth exploration of the topic. By highlighting interesting points, they show that they are actively listening and engaged. This can lead to discoveries that might otherwise remain unexplored. It also helps build a foundation of trust, as people feel more comfortable sharing their thoughts. The more introverts employ this tactic, the more vibrant and dynamic their conversations become.
7. "I'm Not Sure, But Here's What I Think."
Admitting uncertainty is a strength, not a weakness, as confident introverts know well. By saying, "I'm not sure, but here's what I think," they express both humility and honesty. This approach allows them to share their thoughts without claiming to have all the answers. It aligns with research by social psychologist Adam Grant, who suggests that acknowledging uncertainty can lead to more open-minded discussions. Introverts often use this strategy to invite collaboration and feedback.
When introverts share their tentative opinions, they create room for dialogue and mutual exploration. This can be particularly effective in brainstorming sessions or complex problem-solving scenarios. By being open about their uncertainties, they encourage others to do the same, fostering an environment where ideas can be freely exchanged. This openness can lead to a more thorough examination of the issue at hand, resulting in more innovative outcomes. It also builds trust, as people appreciate honesty and a willingness to explore together.
8. "I'd Like To Revisit This Topic Later."
Confident introverts often recognize that some discussions need more time and consideration. By suggesting, "I'd like to revisit this topic later," they acknowledge the complexity of the subject at hand. This approach shows they are invested in finding a meaningful resolution or understanding. It also gives both parties time to reflect and gather their thoughts before delving deeper. This practice can lead to more productive and insightful discussions when the topic is revisited.
When introverts ask to return to a conversation later, it demonstrates their commitment to thoroughness. It also shows respect for the other person's time and willingness to engage. By setting a future time to explore a topic further, they create anticipation and focus for the next discussion. This practice encourages ongoing dialogue and continuous improvement in understanding. Over time, it helps build a strong foundation of trust and collaboration.
9. "I'm Comfortable With Silence."
For many, silence in a conversation can feel awkward or uncomfortable. However, confident introverts often see value in pauses and quiet moments. By expressing comfort with silence, they create space for reflection and thought. This can be particularly powerful in discussions where emotions run high or complex issues are being addressed. It allows everyone involved to process information at their own pace.
Acknowledging the power of silence can lead to more thoughtful and measured responses. Introverts often use these pauses to gain clarity and deepen their understanding. This approach respects the need for introspection and can prevent miscommunication. Others may find this comfort with silence calming, allowing them to relax and think more clearly. Over time, this acceptance can transform silence from something to be avoided into a tool for deeper connection and insight.
10. "I've Been Reflecting On Our Conversation."
Introverts often spend time reflecting on past conversations, considering what was said and what it means. By stating, "I've been reflecting on our conversation," they show that they value and respect the exchange. This acknowledgment can strengthen relationships, as it signals investment in the dialogue. It also demonstrates a commitment to growth and learning, both personally and collectively. Reflecting on conversations allows introverts to distill insights and apply them in meaningful ways.
This practice of reflection can lead to more informed and thoughtful contributions in future discussions. It also helps introverts to identify areas where they might improve or adjust their approach. By expressing their reflections, they invite others to join them in this process of continuous learning. This can lead to a culture of openness and adaptability in both personal and professional spaces. Over time, these reflections can significantly enhance the quality and depth of interactions.
11. "I'd Like To Understand Your Viewpoint."
Seeking to understand another person's perspective is a fundamental part of effective communication. When introverts say, "I'd like to understand your viewpoint," they're opening the door for deeper connection and empathy. This phrase indicates a willingness to listen and learn, even if the viewpoints differ. It fosters an environment where diverse opinions are not only welcomed but valued. This openness can lead to more inclusive and innovative solutions.
Introverts often approach conversations with a genuine interest in others' experiences and insights. By actively seeking to understand different perspectives, they enrich their own knowledge and broaden their horizons. This collaborative mindset encourages others to share more openly, knowing their viewpoints will be considered and respected. Over time, this can lead to stronger relationships and a greater sense of community. By focusing on understanding rather than persuading, introverts create a more harmonious and productive dialogue.
12. "Let's Explore This Idea Together."
Collaboration is a strength of many confident introverts. By suggesting, "Let's explore this idea together," they invite others to join them in a journey of discovery. This approach emphasizes teamwork and shared exploration, rather than individual assertion. It creates a sense of partnership and shared purpose, which can be highly motivating. This collaborative spirit often leads to innovative solutions and deeper understanding.
When introverts invite others to explore ideas together, they signal openness to new insights and perspectives. This inclusiveness can help bring out the best in everyone involved, as diverse viewpoints contribute to a richer exploration of the topic. It also encourages a sense of ownership and investment in the outcome. By working together, individuals can build on each other's strengths and compensate for any weaknesses. This approach not only enhances the quality of the discussion but also strengthens the relationships between participants.
13. "I Value Your Input."
Expressing appreciation for someone else's contributions is a simple yet powerful way to foster positive interactions. When introverts say, "I value your input," they acknowledge the importance of the other person's ideas and efforts. This affirmation can be incredibly motivating, encouraging others to continue sharing and contributing. It creates a positive feedback loop, where everyone feels that their voice matters. This sense of value and appreciation can enhance both individual and collective performance.
Confident introverts understand that recognizing others' contributions helps build trust and rapport. By expressing gratitude for someone else's input, they show humility and respect for the collaborative process. This acknowledgment can strengthen relationships and create a more supportive environment. It also encourages people to take risks and share their creative ideas, knowing they will be valued and respected. Over time, this culture of appreciation and acknowledgment leads to more dynamic and effective teamwork.
14. "Here's How I See It."
Confident introverts are comfortable sharing their perspectives, even if they differ from the majority. By stating, "Here's how I see it," they assert their viewpoint while remaining open to others' input. This balanced approach combines confidence with humility, allowing for constructive dialogue. It demonstrates self-assurance without dismissing the contributions of others. By clearly articulating their perspective, introverts can help guide discussions and provide valuable insights.
Sharing their viewpoint helps introverts clarify their thoughts and contribute meaningfully to conversations. It also invites others to respond and engage, fostering a dynamic exchange of ideas. By articulating their perspective, they can help identify areas of agreement and difference, which can lead to more productive discussions. This openness to dialogue encourages others to share their own viewpoints, enriching the conversation. Over time, this practice builds mutual respect and understanding, enhancing the quality of interactions.
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Mattering At Work Is Non-Negotiable
Mattering At Work Is Non-Negotiable

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Mattering At Work Is Non-Negotiable

A sense of mattering happens in small, repeated moments, such as while walking to desks after a ... More meeting. 'It's fine that I could be replaced tomorrow. And that, like, my manager doesn't even notice what I'm doing. I could even kind of do nothing and I bet it might fly right by. That's all, you know, fine. I get a paycheck and it is what it is and that's that. It's fine.' I hear coaching clients reel off variations of that speech on the regular. The number of repeats of 'it's fine' make it abundantly clear that it's absolutely not fine. That coupled with the fact that they reached out for coaching due to career dissatisfaction! In a culture where sudden layoffs are abundant, 1 in 5 workers believe their work is useless, and 'quiet quitting' seems rational if not even desirable, we may want to convince ourselves that it's no big deal to not matter at work. But why should it be fine to feel replaceable? To feel unseen? To feel that our work is unnecessary? Feeling invisible for large parts of our waking hours goes against fundamental human needs, argues Zach Mercurio, Ph.D., researcher and leadership development facilitator, in The Power of Mattering: How Leaders Can Create a Culture of Significance, his recent book published by Harvard Business Review Press. (Disclosure: Dr. Mercurio and I have collaborated on projects in the past.) What Is Mattering? Mercurio defines mattering as 'the experience of feeling significant to those around us because we feel valued and know that we add value.' It arises from three experiences: Notice that all of these are perceived by the individual. Others behaviors are absolutely essential to feeling like we matter, but so too is how we attend to and think about those behaviors. In addition, experiences need to be repeated frequently in order to contribute to a sense of mattering. Small, recurring interactions that make people feel like they matter are much more effective than occasional, grand gestures. In fact, I often hear from coaching clients how the latter experiences can feel inauthentic and/or calculated. For instance, receiving a recognition award at an annual meeting typically does little to nothing to counteract the experience of being overlooked and dismissed on the daily. Sheer volume of interactions is not enough to create a sense of mattering at work; quality of interactions matters most. Mercurio points to research showing that, 'people's loneliness increased in proportion with their meeting load.' When interactions are cold, transactional, and/or dismissive, having more of them certainly doesn't make us more engaged at work. All in all, we believe we matter at work if we have frequent experiences that reinforce our sense of being noticed, affirmed, and needed. Strong leaders make a practice of these behaviors throughout each and every workday, and their team members feel the difference. Is Mattering The Same As Other Concepts? It's easy to think of mattering as interchangeable with many other concepts, and in the process to undermine its importance. In his book, Mercurio makes a case for a distinction between mattering and three other concepts, in particular: When we feel noticed, affirmed, and needed at work, we experience greater motivation, resilience, ... More and overall well-being. Why Does Mattering Matter? Mattering is a psychological need, not a 'nice to have.' It's easy to dismiss the desire to feel noticed, affirmed, and needed as icing on the cake of work needs, but we cannot work sustainably without these experiences. 'People who fully experience mattering are more motivated, more resilient, and far likelier to experience well-being,' Mercurio writes, summing up a mass of research. Not surprisingly, productivity, KPIs, and overall performance improve with increases in mattering within a workforce. Engagement and retention of individuals who feel like they matter at work are also much higher than those who feel redundant, dismissed and/or unheard. As one of my coaching clients said after making a career change, 'People are actually happy to see me show up each day. They ask my opinion. They see me for me. I feel like I'm truly needed and wanted there. It's like night and day." Simultaneously, she noted, her hair had stopped falling out, her prediabetes was better controlled, and her sleep had markedly improved. I see cases like hers every single day in my coaching practice. Mattering at work is like a wonder drug. We cannot flourish without feeling like we matter - and all it takes is a bit of time and intention on the part of our colleagues and managers.

14 Things Confident Introverts Say In Conversations
14 Things Confident Introverts Say In Conversations

Yahoo

time5 days ago

  • Yahoo

14 Things Confident Introverts Say In Conversations

Being an introvert doesn't mean you're shy or lack confidence. In fact, many introverts navigate conversations with a calm assurance that's both refreshing and engaging. They often prefer meaningful exchanges over small talk, and they've developed a knack for saying things that make others feel both seen and heard. If you're curious about what confident introverts tend to say in conversations, here's a peek into their playbook. These phrases are not just words; they're ways to connect deeply and authentically. 1. "I Need A Bit Of Time To Think About That." Confident introverts know the value of pausing to think things over. They aren't afraid to ask for a moment to collect their thoughts instead of rushing into a response. This gives them the space to form a more considered reply, showing others that they take the conversation seriously. According to Susan Cain, author of "Quiet: The Power of Introverts in a World That Can't Stop Talking," this reflective nature is a key strength of introverts. It allows them to contribute thoughtfully to discussions, often catching details that others might miss. By taking that extra moment, they ensure that their responses are aligned with their genuine thoughts and feelings. This is important because it shows integrity and respect for both themselves and the person they're speaking with. It also prevents misunderstandings that can arise from hasty replies. Others notice this deliberation and often appreciate the depth it brings to dialogues. In many cases, this approach encourages the other person to slow down and think more carefully, too. 2. "Tell Me More About That." Introverts often shine in one-on-one interactions where they can dive deeper into topics. When they say, "Tell me more about that," it's not just a polite gesture. They genuinely want to understand and learn from the other person. This curiosity can lead to enriching discussions that uncover new insights and perspectives. It signals to the other person that their thoughts and experiences are valued. This ability to listen and engage deeply often opens up new avenues in a conversation. People feel heard and appreciated, which fosters trust and connection. By focusing on what's being said rather than waiting for a chance to speak, introverts make the other person feel special. They often remember these details for future conversations, further strengthening their relationships. This natural curiosity can make even mundane topics feel interesting and significant. 3. "I Appreciate Your Perspective." Acknowledging someone else's point of view is a powerful way to build rapport and understanding. When introverts say, "I appreciate your perspective," they are validating the other person's experiences and insights. This doesn't mean they always agree, but they recognize the value of diversity in thought. According to research from the Harvard Business Review, acknowledging differing perspectives can lead to more innovative solutions and improved team dynamics. Confident introverts use this to their advantage, helping to foster a collaborative atmosphere. By expressing appreciation for different viewpoints, introverts show that they are open-minded and willing to consider alternatives. This openness often encourages others to share more freely, knowing they won't be immediately judged or dismissed. It also helps introverts to learn and grow by exposing them to new ideas and ways of thinking. In turn, this can make them more effective in both personal and professional settings. Being able to see the world through someone else's eyes is a powerful tool for connection and growth. 4. "I've Been Thinking About What You Said." When introverts say they've been thinking about something you said, it's a compliment. It means your words have resonated with them enough to occupy their thoughts. This indicates that they value your input and are considering how it applies to their own life or work. It also shows that they are attentive listeners, even if they don't react immediately. This reflection is a key part of how introverts process information and deepen their understanding. By revisiting past conversations, introverts demonstrate a commitment to continuous learning and improvement. This habit often surprises others, as it shows that even casual remarks can have a lasting impact. It encourages people to be more thoughtful in their interactions, knowing that their words are truly being considered. For introverts, this practice enriches their relationships by creating a cycle of reflection and meaningful dialogue. It's a subtle but effective way to deepen connections over time. 5. "I'd Like To Hear Your Thoughts." Inviting others to share their thoughts is a hallmark of confident introverts. By saying, "I'd like to hear your thoughts," they create an inclusive environment where everyone feels empowered to contribute. This approach is supported by leadership expert Brené Brown, who emphasizes the importance of vulnerability and openness for building strong teams. Introverts, by genuinely valuing others' input, foster a sense of collaboration and mutual respect. They understand that everyone brings something unique to the table. By actively seeking out different opinions, introverts can broaden their own understanding and spark fresh ideas. This openness often leads to richer, more nuanced discussions that benefit everyone involved. It also encourages others to engage more deeply, knowing that their contributions will be met with appreciation and consideration. This sharing of ideas can lead to unexpected insights and solutions, highlighting the power of collaboration. Introverts excel at creating these symbiotic exchanges, where all parties benefit. 6. "That's An Interesting Point." Recognizing the value in someone else's opinion is a subtle way introverts contribute to conversations. When they say, "That's an interesting point," it's not just a throwaway comment. They're acknowledging the merit in what's being said, which can encourage the speaker to expand on their ideas. This validation can be incredibly empowering, making others feel their contributions are significant. It also keeps the conversation flowing, as people are more likely to open up when they feel heard. Introverts use this phrase to steer the conversation toward more in-depth exploration of the topic. By highlighting interesting points, they show that they are actively listening and engaged. This can lead to discoveries that might otherwise remain unexplored. It also helps build a foundation of trust, as people feel more comfortable sharing their thoughts. The more introverts employ this tactic, the more vibrant and dynamic their conversations become. 7. "I'm Not Sure, But Here's What I Think." Admitting uncertainty is a strength, not a weakness, as confident introverts know well. By saying, "I'm not sure, but here's what I think," they express both humility and honesty. This approach allows them to share their thoughts without claiming to have all the answers. It aligns with research by social psychologist Adam Grant, who suggests that acknowledging uncertainty can lead to more open-minded discussions. Introverts often use this strategy to invite collaboration and feedback. When introverts share their tentative opinions, they create room for dialogue and mutual exploration. This can be particularly effective in brainstorming sessions or complex problem-solving scenarios. By being open about their uncertainties, they encourage others to do the same, fostering an environment where ideas can be freely exchanged. This openness can lead to a more thorough examination of the issue at hand, resulting in more innovative outcomes. It also builds trust, as people appreciate honesty and a willingness to explore together. 8. "I'd Like To Revisit This Topic Later." Confident introverts often recognize that some discussions need more time and consideration. By suggesting, "I'd like to revisit this topic later," they acknowledge the complexity of the subject at hand. This approach shows they are invested in finding a meaningful resolution or understanding. It also gives both parties time to reflect and gather their thoughts before delving deeper. This practice can lead to more productive and insightful discussions when the topic is revisited. When introverts ask to return to a conversation later, it demonstrates their commitment to thoroughness. It also shows respect for the other person's time and willingness to engage. By setting a future time to explore a topic further, they create anticipation and focus for the next discussion. This practice encourages ongoing dialogue and continuous improvement in understanding. Over time, it helps build a strong foundation of trust and collaboration. 9. "I'm Comfortable With Silence." For many, silence in a conversation can feel awkward or uncomfortable. However, confident introverts often see value in pauses and quiet moments. By expressing comfort with silence, they create space for reflection and thought. This can be particularly powerful in discussions where emotions run high or complex issues are being addressed. It allows everyone involved to process information at their own pace. Acknowledging the power of silence can lead to more thoughtful and measured responses. Introverts often use these pauses to gain clarity and deepen their understanding. This approach respects the need for introspection and can prevent miscommunication. Others may find this comfort with silence calming, allowing them to relax and think more clearly. Over time, this acceptance can transform silence from something to be avoided into a tool for deeper connection and insight. 10. "I've Been Reflecting On Our Conversation." Introverts often spend time reflecting on past conversations, considering what was said and what it means. By stating, "I've been reflecting on our conversation," they show that they value and respect the exchange. This acknowledgment can strengthen relationships, as it signals investment in the dialogue. It also demonstrates a commitment to growth and learning, both personally and collectively. Reflecting on conversations allows introverts to distill insights and apply them in meaningful ways. This practice of reflection can lead to more informed and thoughtful contributions in future discussions. It also helps introverts to identify areas where they might improve or adjust their approach. By expressing their reflections, they invite others to join them in this process of continuous learning. This can lead to a culture of openness and adaptability in both personal and professional spaces. Over time, these reflections can significantly enhance the quality and depth of interactions. 11. "I'd Like To Understand Your Viewpoint." Seeking to understand another person's perspective is a fundamental part of effective communication. When introverts say, "I'd like to understand your viewpoint," they're opening the door for deeper connection and empathy. This phrase indicates a willingness to listen and learn, even if the viewpoints differ. It fosters an environment where diverse opinions are not only welcomed but valued. This openness can lead to more inclusive and innovative solutions. Introverts often approach conversations with a genuine interest in others' experiences and insights. By actively seeking to understand different perspectives, they enrich their own knowledge and broaden their horizons. This collaborative mindset encourages others to share more openly, knowing their viewpoints will be considered and respected. Over time, this can lead to stronger relationships and a greater sense of community. By focusing on understanding rather than persuading, introverts create a more harmonious and productive dialogue. 12. "Let's Explore This Idea Together." Collaboration is a strength of many confident introverts. By suggesting, "Let's explore this idea together," they invite others to join them in a journey of discovery. This approach emphasizes teamwork and shared exploration, rather than individual assertion. It creates a sense of partnership and shared purpose, which can be highly motivating. This collaborative spirit often leads to innovative solutions and deeper understanding. When introverts invite others to explore ideas together, they signal openness to new insights and perspectives. This inclusiveness can help bring out the best in everyone involved, as diverse viewpoints contribute to a richer exploration of the topic. It also encourages a sense of ownership and investment in the outcome. By working together, individuals can build on each other's strengths and compensate for any weaknesses. This approach not only enhances the quality of the discussion but also strengthens the relationships between participants. 13. "I Value Your Input." Expressing appreciation for someone else's contributions is a simple yet powerful way to foster positive interactions. When introverts say, "I value your input," they acknowledge the importance of the other person's ideas and efforts. This affirmation can be incredibly motivating, encouraging others to continue sharing and contributing. It creates a positive feedback loop, where everyone feels that their voice matters. This sense of value and appreciation can enhance both individual and collective performance. Confident introverts understand that recognizing others' contributions helps build trust and rapport. By expressing gratitude for someone else's input, they show humility and respect for the collaborative process. This acknowledgment can strengthen relationships and create a more supportive environment. It also encourages people to take risks and share their creative ideas, knowing they will be valued and respected. Over time, this culture of appreciation and acknowledgment leads to more dynamic and effective teamwork. 14. "Here's How I See It." Confident introverts are comfortable sharing their perspectives, even if they differ from the majority. By stating, "Here's how I see it," they assert their viewpoint while remaining open to others' input. This balanced approach combines confidence with humility, allowing for constructive dialogue. It demonstrates self-assurance without dismissing the contributions of others. By clearly articulating their perspective, introverts can help guide discussions and provide valuable insights. Sharing their viewpoint helps introverts clarify their thoughts and contribute meaningfully to conversations. It also invites others to respond and engage, fostering a dynamic exchange of ideas. By articulating their perspective, they can help identify areas of agreement and difference, which can lead to more productive discussions. This openness to dialogue encourages others to share their own viewpoints, enriching the conversation. Over time, this practice builds mutual respect and understanding, enhancing the quality of interactions. Solve the daily Crossword

Millions Of Managers Are Becoming Obsolete—By Solving The Wrong Problem
Millions Of Managers Are Becoming Obsolete—By Solving The Wrong Problem

Forbes

time5 days ago

  • Forbes

Millions Of Managers Are Becoming Obsolete—By Solving The Wrong Problem

Psychological safety, problems at work, mistake, fatigue, dismissal, stress and overwork. Two months ago, Harvard Business School professor Amy C. Edmondson and associate professor Michaela J. Kerrissey wrote an eloquent article in the May-June issue of Harvard Business Review., 'What People Get Wrong About Psychological Safety.' A Massive Effort To Enhance Psychological Safety With Little Effect 'Psychological safety' was once an obscure term in psychology and management research. Professor Edmondson changed all that with her best-selling book, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth (2017) HBRP. According to her recent article, 'Today the concept is downright popular. Countless managers, consultants, and training companies have worked hard to create psychologically safe workplaces, and thousands of articles have been devoted to the topic.' In 2017, the need for the effort was obvious: 'A 2017 Gallup poll found that only 3 in 10 employees strongly agree with the statement that their opinions count at work.' Yet today, 8 years later, those Gallup numbers have hardly budged. What went wrong? According to the 2025 article, 'As the popularity of psychological safety has grown, so too have misconceptions about it.' The authors identify six common misperceptions: 'Psychological safety means being nice; it means getting your way; it means job security; it requires a trade-off with performance; it's a policy; and it requires a top-down approach.' They explain why each misperception gets in the way and give advice on how to counter it. The Key Problem: What Is The Problem? What is the problem that this massive effort is trying to solve? One useful insight sometimes (unreliably) attributed to Albert Einstein is to rethink fundamentals. 'If I had an hour to solve a problem, I'd spend the first 55 minutes defining the problem and the last five minutes solving it." The effort on psychological safety may be doing the opposite. Thus, a closer look at the lack of progress on enhancing psychological safety points to another possible cause: a focus of the effort on the team level of the firm. As Professor Edmondson's 2017 book stated, 'My field-based research has primarily focused on groups and teams, because that's how most work gets done.' So too, the 2025 article focuses almost exclusively on leaders trying to enhance psychological safety at the team level. The team level may be where most of the work gets done, but not necessarily where most of the problems are caused. The Real Problem Behind Lack Of Psychological Safety Guess what? In many other aspects of management, the principal problem today is not at the team level, and rather in the way the whole organization is run. For the last half-century, the central problem addressed by management was how to cut costs so as to maximize shareholder value and enhance bonuses for the executives. That was the official position of the U.S. Business Roundtable for several decades. Business schools still teach it. Most of the processes, systems, and mindsets that support it are still in place in many big firms. So that is the problem that managers are required to address, whether they agree with it or not. Is it any wonder that there is a lack of psychological safety in such settings? The Shift From Cutting Costs To Creating Value For Customers The good news is that in a smaller group of public firms—perhaps 20% of public companies-- the primary dynamic of a business has shifted from cutting costs and extracting value to creating more value for customers. Value-creating enterprises emerged from the combination of two elements: first, entrepreneurs began using digital technology and AI to deliver exponentially more value than traditionally-managed firms; and second, digital technology gave customers the power to demand more value from businesses. The killer insight: value-creating enterprises not only satisfy customers: they make much more money than firms focused on making money. Workplaces devoted to creating value for customers are also likely to be more congenial as workplaces than those focused on extracting value from customers and boosting executive bonuses. Meanwhile, profit-seeking firms that still focus primarily on improving efficiency and cost-cutting are generating below-average value and are having difficulty in surviving. Two-thirds of the famous blue-chip firms in the Dow Jones Industrial Average are now performing below average (See the table below). The performance problems that these firms are facing of course aggravates even further the problem of workplace psychological safety, as workers in those firms are likely to be blamed for shortfalls in performance. Thus, many of the managers in struggling efforts to enhance psychological safety may be trying to solve the wrong problem. If they shifted the focus of their efforts to updating the goal of their firms and creating more value for their customers, their workplaces could transition from the dispiriting goal of extracting value from customers to the potentially inspiring purpose of creating value for them. And read also Why Millions Of Managers Are Becoming Obsolete—It's Not Rocket Science—Or AI Millions Of Managers Are Becoming Obsolete: Master Value Creation Now 5-Year Total Returns of firms in the Dow Jones Industrial Average as of July 2025

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