Kakao Bank CEO pledges AI leadership at Thai fintech forum
Kakao Bank CEO Yun Ho-young underscored the pivotal role of artificial intelligence in shaping the future of finance during a keynote speech at Money 20/20 Asia, positioning the digital lender as a front-runner in fintech innovation.
Speaking Tuesday at one of Asia's largest fintech forums, Yun highlighted Kakao Bank's commitment to technological advancement, drawing on insights from his years at the helm of South Korea's largest internet-only bank.
'An AI-optimized user interface and user experience, backed by robust data capabilities, is no longer optional — it's essential for survival in this industry,' Yun said. 'Kakao Bank is fully committed to reshaping its UI and UX through artificial intelligence.'
Held in Bangkok this year, Money 20/20 Asia draws senior executives from leading financial institutions and regulators across the region. The 2025 edition is expected to host around 4,000 attendees from 85 countries, including Singapore, Hong Kong and Australia.
Yun was the sole Korean speaker invited to the event. He shared Kakao Bank's journey since its launch in 2017 by IT giant Kakao, highlighting its role in transforming Korea's digital banking landscape. The lender now serves 25 million users — the largest base among the country's three digital-only banks — with 19 million monthly active users.
While noting that AI capabilities will be central to reshaping industry ecosystems, Yun stressed that technology alone would not redefine finance.
'Finance isn't a field that can be innovated by technology alone,' he said. 'Only institutions that combine proprietary data with a deeply user-centric mindset grounded in trust will emerge as dominant players.'
Yun's visit to Thailand drew attention as it coincided with the Bank of Thailand's ongoing application process for new virtual banks — a race Kakao Bank has entered through its partnership with local financial group SCBX.
Kakao Bank is part of the SCBX-led consortium, which also includes China's leading digital lender WeBank. The group is one of five contenders vying for three virtual banking licenses that the central bank is currently reviewing as part of Thailand's push to launch its first digital-only banks.
According to local media reports, the SCBX consortium is a strong contender, alongside proposals led by state-owned Krungthai Bank — teamed with Gulf Group — and e-commerce firm Ascend Money. Once the banks are selected, they will have a year to prepare, with official operations expected to begin in mid-2026 under a phased rollout.
Kakao Bank declined to comment on the selection, as an official announcement from local regulators is still pending.
'If we are granted a license, we plan to bring our digital finance expertise to Thailand, a market where Korean financial institutions have had relatively limited presence, and contribute to the growth of the country's fintech ecosystem,' a Kakao Bank official said.
Kakao Bank's entry into Thailand's virtual banking sector would mark the return of a Korean bank to the country's financial landscape after 27 years, following the withdrawal of all Korean lenders in the aftermath of the 1997 Asian financial crisis.
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