AOL will stop offering dial-up internet service after more than 30 years in business
New York — AOL, an internet pioneer that brought millions of Americans online for the first time, is discontinuing its dial-up service next month.
The company that brought the internet to the masses in the 1990s and early 2000s recently posted a notice on its website saying that it 'routinely evaluates its products and has decided to discontinue Dial-up Internet' on September 30, ending more than three decades of operations.
Even as broadband and wireless internet became the predominant way people access the internet, AOL never stopped offering its sluggish service that connects people to its service over a landline. However, about 160,000 people connect to the internet through their landline telephone service, data from the 2023 US Census shows.
From 'You've Got Mail' to 'Sex and the City,' AOL's internet was a mainstay in 1990s pop culture and engrained in Americans' lives, especially for the tones, beeps and screeches it regularly provided. And the company regularly flooded people's mailboxes with CDs offering free trials to access the internet.
But similar to dial-up internet, AOL is also a shell of itself. The brand's popular internet messaging service, AIM, was shut down in 2017 and AOL itself has gone through many parent companies.
It once merged with CNN's former owner, Time Warner, in a famously disastrous acquisition. It is now owned by a private equity firm, which also owns Yahoo.
AOL was formerly known as America Online. A spokesperson said the 'change does not impact the numerous other valued products and services that these subscribers are able to access and enjoy as part of their plans.'

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Worried about market turmoil, do Estelle, 62, and Blake, 54, need to work longer than planned?
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And her employer contributes 2.9 per cent to the profit-sharing plan. In total, around $30,500 is set aside each year across these plans. Both Estelle and Blake make long-term personal investments. They maximize their tax-free savings accounts annually. She contributes about $10,000 annually to a spousal RRSP for Blake, while he contributes $3,300 per year to his own RRSP and occasionally tops it up with surplus funds. Are they on track if she retires as planned and he works until age 60? If not, how much longer does he need to work? Does she need to work part-time? Ms. Knoblach modelled several potential retirement scenarios. They assume a 2.1-per-cent inflation rate, a 5.5-per-cent rate of return on their investments and that their funds last till he reaches age 95, after which they would still have the equity in their house. Scenario 1: Estelle retires at the end of 2026; Blake retires at age 60 in 2032. Assuming registered account contributions have already been made for 2025, they will add $13,300 to RRSPs and $14,000 to their TFSAs in 2026. From 2027 onward, their household income will drop, and no further registered contributions will be made. Blake's business income will cover household cash flow. The projection shows that they could support an after-tax, inflation-adjusted spending level of $96,500 per year, just under their $100,000 goal. 'This scenario therefore projects slight underfunding and feels financially tight,' Ms. Knoblach says. Regarding the upcoming dream trip, their travel account holds about $34,500 but isn't being consistently funded and has been used for smaller trips. To fully fund the trip, they'll likely need to dip into retirement investments such as Estelle's non-registered savings plan, which would further reduce their retirement income potential, the planner says. Scenario 2: Blake works to the traditional retirement age of 65 and retires in 2037. With Estelle retired and Blake working until the end of the year in which he turns 65, they could reach an annual retirement income of $104,000 starting in 2027 – even without further contributions to registered accounts after 2026. Scenario 3: Estelle retires in 2026 but does part-time freelance work. If she earns about $20,000 a year in freelance income for two years starting in 2027, their annual spending power would reach $98,200. 'This is still slightly underfunded,' the planner says. Scenario 4: Estelle delays retirement until the end of 2028. By staying in her career job until then, she could continue earning and contributing roughly $30,000 annually to her group plans, Ms. Knoblach says. The couple could also continue contributing to their own registered accounts through 2028. In this scenario, they would achieve retirement income of $104,000 per year – even if Blake retires at 60. This approach would also allow them to retire around the same time, rather than several years apart. 'Estelle and Blake have not yet fully secured their desired retirement income,' the planner says. 'To meet their goal comfortably – and to leave room for unexpected expenses like home repairs or vehicle replacement – they should look for ways to extend their income-generating years.' Estelle expressed concern about retiring during a period of volatile financial markets, fearing she might have to sell investments at a loss, Ms. Knoblach says. 'This is a valid concern: Sequence of returns risk arises when markets decline early in retirement, forcing early withdrawals and reducing long-term portfolio growth,' she says. 'This risk is particularly relevant for portfolios heavily weighted toward equities, which is the case for Estelle and Blake. Her concern is therefore justified.' 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'Combined with government benefits, this would allow them to ride out market turbulence without having to touch their equities.' Lowering portfolio risk and maintaining liquid, or easily cashable, reserves should be done regardless of how the markets are behaving around the time of retirement, Ms. Knoblach says. Retiring during a market high can be riskier than retiring in a down market because pullbacks are more likely. 'Estelle and Blake should avoid being swayed by emotion or geopolitical events and instead focus on building a robust, resilient plan.' The people: Estelle, 62 going on 63, and Blake, 54. The problem: Will Estelle's retirement plan be derailed by volatile financial markets? How much longer should she and Blake work? The plan: Scenario 4, in which Estelle works another couple of years, offers the best financial security. Make sure they have cash holdings in the accounts they plan to draw from. Consider buying an annuity. Monthly net income: $10,755. Assets: Cash $10,385; other $49,090; her TFSA $124,770; his TFSA $151,845; her RRSP $357,700; his RRSP $295,230; her employer savings and DC pension plan $164,140; residence $1,200,000. Total: $2.35-million. Monthly outlays: Property tax $500; water, sewer, garbage $90; home insurance $110; electricity $140; heating $80; security $35; maintenance, garden $325; transportation $605; groceries $740; clothing $300; gifts, charity $150; vacation, travel $2,500; dining, drinks, entertainment $1,000; personal care $200; gym, club membership $600; sports, hobbies $300; subscriptions $70; health care $480; phones, TV, internet $255; monthly RRSPs $960; TFSAs $1,250. Total: $10,690 Liabilities: None. Want a free financial facelift? E-mail finfacelift@ Some details may be changed to protect the privacy of the persons profiled.


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