Foodpanda unveils nationwide initiative to drive delivery partners' safety, well-beings
This is through structured training, strategic partnerships and long-term support systems.
The nationwide initiative, which was launched by Transport Minister Anthony Loke at foodpanda's headquarters, is a collaboration with key public and private sector partners.
They include Allianz Malaysia Bhd, Social Security Organisation (Perkeso), Hong Leong Yamaha Motor and Hong Leong Bank Bhd.
Loke praised the programme as a significant and proactive step in safeguarding Malaysia's growing gig economy workforce.
"The safety of our delivery partners must be treated as a national priority. I applaud foodpanda and its partners for stepping up with a long-term, structured programme that goes beyond awareness.
"Pandasafe sets a new benchmark for how companies can take responsibility in making our roads safer for gig workers," he added.
Foodpanda Malaysia managing director Tan Ming Luk said the initiative represents a permanent commitment to rider safety, not a one-off campaign.
He said that every safely completed order and every rider who returns home safely is a success for the company.
"With pandasafe, we're embedding safety into every aspect of our operations, every day," he said.
"It's not a seasonal campaign. This is our commitment to our riders, their families, and the communities we serve."
Under the initiative, foodpanda will introduce structured training programmes focusing on safe riding techniques.
Riders will also benefit from telematics tools to monitor and improve their riding habits.
The programme includes road safety modules and first aid training, with Allianz Malaysia providing first response and CPR training to equip riders with life-saving skills in emergencies.
Perkeso will conduct social protection education and P-Hailing Safety Induction training to ensure riders are aware of their rights and entitlements under Malaysia's safety net framework.
Meanwhile, Hong Leong Yamaha Motor will offer training in defensive riding techniques and braking skills to enhance rider control and awareness on the road.
Hong Leong Bank will lead financial literacy and financial safety workshops to help riders manage their income more effectively and plan for long-term financial well-being.
Tan said these efforts form a holistic framework designed not only to reduce risks on the road but to promote long-term wellness and resilience among delivery riders.
"Safety is not just a policy, but also a culture. And building that culture takes the right partnerships and the willingness to do things differently. That's why this coalition matters."
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