Long waits & new fees in line for birth & death certificates
Bhopal: People gathered at the BMC Birth-Death wing at ISBT following the discontinuation of free certificate services on Wednesday.
The server issues prolonged the receipt issuance process from minutes to hours, causing lengthy queues.
The increased footfall was partially attributed to birth certificates being essential for Aaadhar cards and passports.
Online payment is now mandatory for birth-death certificates, with funds directly transferred to the Statistics Department's account, according to BMC Registrar Birth-Death wing, Satyaprakash Badgaiya.
Bhopal Municipal Corporation, which previously issued birth-death certificates without charge, implemented fees from Wednesday.
Despite the digitalised application process, server difficulties caused delays of 10-15 minutes or longer for fee payments and receipt generation, creating congestion at the Birth-Death wing. Previously, staff issued offline receipts for later upload, but the current system requires online payment before application submission, as fees are system-generated.
The new paid service presents challenges for both staff and applicants seeking multiple copies.
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Unlike the previous system where bulk copies attracted a single fee, the current structure requires separate payments of Rs 50 per copy, with each transaction taking 10-15 minutes. Previously, applicants could specify their required copies in a single application.
BMC commissioner's standing order stipulates no fee for applications within 21 days of the event. Applications between 22-30 days incur Rs 20, while those between 31 days and one year cost Rs 50. Annual penalties of Rs 250 apply, capped at Rs 1000, plus a mandatory Rs 50 stamp duty affidavit. Record searches over one year old cost Rs 20, duplicate copies Rs 50, and NOCs Rs 20.
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