Avis Puts Customers In The Driver's Seat Even Faster With New Straight-to-Car-Technology

Scoop

4 days ago

Press Release – Avis
Travellers now have the option to skip the rental counter entirely, head straight to the car they have chosen, unlock it on their phone, and go.
Avis has launched new technology allowing a contactless pick-up experience, a first for New Zealand's rental car industry.
Travellers now have the option to skip the rental counter entirely, head straight to the car they have chosen, unlock it on their phone, and go.
This Straight-to-Car pick-up experience will be available exclusively to Avis Preferred members — both local and international — who use the Avis App. The Avis Preferred program and the Avis App are free to join and use.
'Our new Avis Preferred Straight-to-Car experience significantly redefines the car rental experience at pick-up and will help our Avis Preferred members get on their journey faster than ever before. It gives them greater choice and control of their rental experience with the ability to choose their car and unlock it via the Avis App,' Tom Mooney, Managing Director, Avis Budget Group Pacific, says.
'We care about our customers and the experience they have with us, and we want to make their journey as streamlined as possible. We know travelling can be stressful, and the last thing you want is a delay when you pick up your rental car. That's why it's so important that we can help put our customers in the driver's seat even faster.'
Mooney says the Avis Preferred Straight-to-Car experience sets Avis apart as a premium rental experience.
'Renters can bypass the traditional rental counter and go directly to their vehicle at a designated bay within the Avis car park. There's no need to pick up car keys as they can simply unlock their car using the Avis App and get on their way quicker.'
People are accustomed to seamless, tech-driven experiences, from ordering groceries online to booking accommodation. The Avis Preferred Straight-to-Car experience matches the ease and speed travellers now expect of the travel industry.
'We have given our customers greater choice and control of their rental experience. That's why, if you want to swap the car we've assigned to a different make or model, you can do so via the Avis App. Your new selection updates immediately so you can go straight to this new car, unlock it on the Avis App, and be on your way,' Mooney says.
The Avis Preferred Straight-to-Car pick-up experience is now available at major airport locations and will expand to 15 Avis locations across the North and South Islands by early September. The best place to get started is by downloading the Avis Car Rental App.