Zilliz Cloud Delivers Sub-10ms Latency and Cost Savings for AI-First Companies
REDWOOD CITY, Calif., May 12, 2025 /PRNewswire/ -- Zilliz, creator of the world's most widely adopted open source vector database Milvus, today shared how AI-first companies across industries are delivering faster, more reliable user experiences by adopting Zilliz Cloud. From conversational AI and healthcare intelligence to music generation, education, and AI companions, these companies are unlocking next-level performance with infrastructure purpose-built for vector search.
"As AI applications scale to millions of users, infrastructure becomes a make-or-break factor," said Chris Churilo, VP of Developer Relations and Marketing at Zilliz. "Our customers consistently report sub-10ms latency and fewer outages after switching to Zilliz Cloud — all while keeping costs low enough to reinvest in innovation, not infrastructure."
Real-World Results from AI-First Companies
Organizations implementing Zilliz Cloud are experiencing transformative performance improvements that directly impact their AI applications:
CX Genie: 2x Faster Queries with 24/7 Reliability for AI Chatbots
Singapore-based CX Genie doubled query performance after migrating to Zilliz Cloud, reducing latency to just 5–10ms across over 1 million embeddings. The team eliminated recurring downtime and improved global service reliability — critical for its always-on AI-powered customer support.
Latency: 2× faster, now 5–10ms
Uptime: Zero daily downtime
Costs: 70% infrastructure savings
Beatoven.ai: Accelerated AI Music Generation at Scale
Beatoven.ai, an AI-powered music creation platform, shortened generation time by 2–3 seconds per track after adopting Zilliz Cloud — improving creative workflows for its 1.5 million+ users.
Tracks: Over 6 million AI-generated
Speed: 2–3s faster music creation
Costs: 6× reduction in operational spend
Ivy.ai: Seamless Scaling for AI in Education
Ivy.ai powers AI chatbots for higher education and government institutions. As data volumes surged by 200%, Zilliz Cloud enabled them to maintain consistent response times without a single outage.
Data growth: +200%
Reliability: Zero outages
Consistency: Stable response times at scale
Dopple.ai: Smarter AI Companions with Better Context Recall
Dopple Labs uses Zilliz Cloud to store and retrieve long-term memory embeddings for Dopple.ai, its virtual AI companion. By improving context awareness across conversations, Dopple now offers more natural, personalized interactions.
Context: Improved memory across sessions
Interactions: More personalized, human-like dialogue
EviMed: Improved Accuracy for Medical AI
EviMed, a medical AI platform, integrated Zilliz Cloud to manage 350M+ medical knowledge entries. They achieved better search accuracy and faster responses while cutting system costs.
Accuracy: +10% in clinical search precision
Speed: +8% faster responses
Efficiency: 30% lower operational cost
Infrastructure That Accelerates AI Innovation
As vector search becomes foundational to LLMs, AI pipelines and applications, performance at the database layer is emerging as a key competitive advantage.
"Milliseconds saved in vector query time translate directly into more responsive and reliable AI," added Churilo. "And with reduced operational overhead, our customers can focus on building — not firefighting."
The results reported by Zilliz Cloud customers show that database infrastructure is no longer just backend plumbing — it's a core driver of AI performance, reliability, and cost-efficiency. As vector embeddings become central to AI workflows, organizations are turning to purpose-built infrastructure like Zilliz Cloud to support real-time applications at scale. The ability to deliver sub-10ms latency, reduce outages, and cut operational costs gives AI teams a powerful edge in a competitive market.
Organizations seeking to enhance the performance and reliability of their AI applications can learn more about Zilliz Cloud at zilliz.com/cloud or contact sales for more details.
About Zilliz
Zilliz is an American SaaS company that builds next-generation vector database technologies, helping organizations unlock the value of unstructured data and rapidly develop AI and machine learning applications. By simplifying complex data infrastructure, Zilliz brings the power of AI within reach for enterprises, teams, and individual developers alike. Zilliz offers a fully managed, multi-cloud vector database service powered by open-source Milvus, supporting major cloud platforms such as AWS, GCP, and Azure, and is available across more than 20 countries and regions.
Headquartered in Redwood Shores, California, Zilliz is backed by leading investors including Aramco's Prosperity7 Ventures, Temasek's Pavilion Capital, Hillhouse Capital, 5Y Capital, Yunqi Partners, Trustbridge Partners, and others.
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