Transport operators urged to embrace digitalisation, open payment system
He said the government has been advocating the implementation of open payment systems across all modes of public transport to ensure better integration and access for passengers.
"I want all operators to digitalise, and I have always advocated an open payment system for our public transportation network," he said during the launch of Keretapi Tanah Melayu Bhd's (KTMB) KITS Style today.
KITS Style builds on KTMB's original Integrated Ticketing System (KITS) launched in 2019 and has evolved into an all-in-one Mobility-as-a-Service platform.
It empowers users with seamless access to AI-powered journey planning; bookings for flights, hotels, attractions and car rentals; a rail rewards loyalty programme; insurance and utility payments; money transfers; mobile top-ups; and lifestyle offers.
Commending KTMB's efforts, Loke said the rail operator had taken the lead in digitalising its payment systems.
"KTMB has moved ahead of Prasarana (Malaysia Bhd) in implementing digital payment systems.
"I'm not trying to compare, but this is healthy competition among our public transport operators."
Loke said the KITS Style platform marked a significant step in KTMB's transformation journey.
"With this, KTMB must continue to strive to provide reliable, safe and real-time services to both Malaysians and foreigners alike," he said.
The KITS Style app is poised to deliver significant enhancements for KTMB's existing 4.6 million app users while simultaneously drawing in new customers.
At the event, KTMB also signed memoranda of understanding with Capital A and Mastercard to enhance digital integration and strengthen secure, cashless payments.
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