AM Best Revises Issuer Credit Rating Outlook to Negative for Members of NJM Insurance Group
The Credit Ratings (ratings) reflect NJM's balance sheet strength, which AM Best assesses as strongest, as well as its strong operating performance, favorable business profile and appropriate enterprise risk management (ERM).
The revised Long-Term ICR outlook to negative reflects the continued volatility in the group's pre and post dividend operating performance. In an effort to diversify risk, both geographically and by product, beginning in 2022, the group made significant investments in advertising and commission structure. These efforts have fueled strong direct premium growth and a decrease in the company's underwriting expense ratio with economies of scale. However, over the last several years, these investments have also combined with an industrywide rise in loss costs from an increase in the frequency of weather events and economic inflation to produce consecutive years of underwriting losses, with the largest loss occurring in 2024. In 2024, uninsured/underinsured motorists further pressured results, as more drivers either dropped coverage or carried inadequate insurance due to affordability—adding 9 points to the loss ratio. NJM's continuation of annual dividend payments to its policyholders through this period has dampened overall policyholder surplus appreciation and added an average of 9.2 points to the combined ratio in the last five years. However, management views dividends as a key retention strategy. In response to economic and loss costs volatility, NJM has implemented rate increases and tightened underwriting standards. In the absence of improvement in both pre- and post-dividend operating performance, a downgrade of the Long-Term ICR is likely.
NJM's balance sheet remains in the strongest assessment as it continues to generate surplus through investments, despite underwriting losses and dividend payments. A favorable business profile reflects its strong foothold in the New Jersey auto and workers' compensation marketplace. An appropriate ERM program is maintained through strong risk appetite and tolerance statements reviewed by senior management and the board of directors. NJM also follows ORSA compliance and adopts ORSA policies as part of its ERM program.
This press release relates to Credit Ratings that have been published on AM Best's website. For all rating information relating to the release and pertinent disclosures, including details of the office responsible for issuing each of the individual ratings referenced in this release, please see AM Best's Recent Rating Activity web page. For additional information regarding the use and limitations of Credit Rating opinions, please view Guide to Best's Credit Ratings. For information on the proper use of Best's Credit Ratings, Best's Performance Assessments, Best's Preliminary Credit Assessments and AM Best press releases, please view Guide to Proper Use of Best's Ratings & Assessments.
AM Best is a global credit rating agency, news publisher and data analytics provider specializing in the insurance industry. Headquartered in the United States, the company does business in over 100 countries with regional offices in London, Amsterdam, Dubai, Hong Kong, Singapore and Mexico City. For more information, visit www.ambest.com.
Copyright © 2025 by A.M. Best Rating Services, Inc. and/or its affiliates. ALL RIGHTS RESERVED.
View source version on businesswire.com: https://www.businesswire.com/news/home/20250430868063/en/
Contacts
Josie Novak Financial Analyst +1 908 882 2207 josie.novak@ambest.com
Christopher Sharkey Associate Director, Public Relations +1 908 882 2310 christopher.sharkey@ambest.com
Joseph A. Burtone Director +1 908 882 1678 joseph.burtone@ambest.com
Al Slavin Senior Public Relations Specialist +1 908 882 2318 al.slavin@ambest.com
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