
East Sussex care homes to close after some staff go unpaid for months
Jess, who works as a nurse at the care home, told the BBC: "I'm really heartbroken. I've recently worked two 12-hour shifts and residents' rooms have been packed up. I'm spending time reassuring residents."It's been hard and we try to tell ourselves it can't be happening. "Trying to maintain the happy and the normal for the residents becomes hard when they are crying when it is completely out of their hands.""I love my job."
Ian Parker's mum, Carol, has been in the Oaklands care home for five years. He said: "Her time here has been lovely."My mum has dementia but she's always had a smile on her face when I've seen her and been well looked after."She struggled with anxiety and stress but the staff here found a way to help her."What has happened is atrocious. Staff haven't been paid. It's horrific."
'Supporting residents and families'
The letter added that ESCC was aware of issues of waste collections and IT services, which "may be impacting day to day running of the site".The administrators, Grant Thornton UK, added: "To minimise further disruption, the joint administrators and East Sussex County Council are providing care and support to residents of both care homes, while supporting residents and families to look for alternative accommodation."We would like to thank all staff who have supported the homes over the years."An ESCC spokesperson said: "An administrator has been appointed for the Oaklands Court and Queensmead care homes. "We are supporting residents and families to look for alternative accommodation as the care homes will be closing."
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BBC News
9 hours ago
- BBC News
East Sussex care homes to close after some staff go unpaid for months
Two care homes in East Sussex will close on Friday after a company ceased in Polegate, and Oaklands Court, in Heathfield, owned by Aethel Care Services Ltd, will close on Friday, a letter from East Sussex County Council (ESCC) letter said some staff had not been paid since the end of June and encouraged people to find alternative services. The BBC understands some staff have been working unpaid, while others have stopped working on behalf of Aethel Care Services Ltd said that wellbeing and care standard for residents remain "the primary concern" but they have been left with "no viable option" other than to close both homes. Jess, who works as a nurse at the care home, told the BBC: "I'm really heartbroken. I've recently worked two 12-hour shifts and residents' rooms have been packed up. I'm spending time reassuring residents."It's been hard and we try to tell ourselves it can't be happening. "Trying to maintain the happy and the normal for the residents becomes hard when they are crying when it is completely out of their hands.""I love my job." Ian Parker's mum, Carol, has been in the Oaklands care home for five years. He said: "Her time here has been lovely."My mum has dementia but she's always had a smile on her face when I've seen her and been well looked after."She struggled with anxiety and stress but the staff here found a way to help her."What has happened is atrocious. Staff haven't been paid. It's horrific." 'Supporting residents and families' The letter added that ESCC was aware of issues of waste collections and IT services, which "may be impacting day to day running of the site".The administrators, Grant Thornton UK, added: "To minimise further disruption, the joint administrators and East Sussex County Council are providing care and support to residents of both care homes, while supporting residents and families to look for alternative accommodation."We would like to thank all staff who have supported the homes over the years."An ESCC spokesperson said: "An administrator has been appointed for the Oaklands Court and Queensmead care homes. "We are supporting residents and families to look for alternative accommodation as the care homes will be closing."


BBC News
4 days ago
- BBC News
St Leonards student asks for 999 video calls
An East Sussex student is calling for emergency services to introduce video in 999 calls to improve Burton, who is autistic, said adding video calls would help people who struggle with communicating over the phone to speak to emergency call from St Leonards, said: "It's a really inclusive idea."He added: "If I could video call it would be beneficial to people like me – handlers could see people involved and I could talk to them." Daniel, who said he was non-verbal at an early age, started his campaign after having trouble communicating with emergency services during an said that, after seeing his neighbour get punched by another person outside his home, he used an emergency SMS texting service to contact also requesting an ambulance through the service, he said that when police arrived he was later told that call handlers had not requested an contacting the Sussex Police and Crime Commissioner's office, who passed his message to the force, Daniel says he was told that while video calls were not a service which was offered by Sussex Police, it was possible.A study led by the University of Surrey and including South East Coast Ambulance Service in 2024 found that giving ambulance dispatchers the ability to view footage from incident live streamed from mobile phones is "feasible to implement and evaluate" and could aid decision enabling people with hearing difficulties or those who use British Sign Language (BSL) are already available and widely systems include the Pegasus Scheme, which allows emergency services to access pre-registered information about callers to help them communicate.A Sussex Police spokesperson said: "Everyone should be able to access help when they need it, and we're committed to ensuring our service is accessible for all and that support is in place for anyone who may have additional needs."As a force, we subscribe to the Government's Disability Confident Scheme and are committed to continuous development, meaning where there are opportunities to make changes or improvements, they will be explored."


BBC News
4 days ago
- BBC News
Birds strike Red Arrows jet before VJ Day flypast
One of the RAF Red Arrows experienced a bird strike on the way to a flypast on aerobatic display team were headed to the National Memorial Arboretum, near Lichfield, Staffordshire, to commemorate the 80th anniversary of VJ Day, when the strike a social media post the RAF confirmed the pilot "returned safely to Bournemouth" and the planned flypast went ahead as an eight aircraft later, all nine jets were performing at Eastbourne International Airshow, East Sussex. Flight Lieutenant George Hobday, pilot of Red 7, described flying for the veterans on VJ Day as "humbling" and "an absolute honour".He said: "It's always extraordinary. There's a lot of planning that goes into these things. We're always focused on putting the best possible flypast."It's always really special to be a part of."VJ Day, or Victory over Japan Day, is marked each year on 15 August - the date in 1945 when Japan surrendered to the Allied forces and World War Two Red Arrows have exhibited a diamond nine shape and a combination of close formations, flypasts and precision flying since 1965. Listen to highlights from Lincolnshire on BBC Sounds, watch the latest episode of Look North or tell us about a story you think we should be covering here. Download the BBC News app from the App Store for iPhone and iPad or Google Play for Android devices