CM asks officials to expedite WhatsApp governance in state
Nara Chandrababu Naidu
has directed officials to ensure that people do not have to visit govt offices for any work. He asked them to ensure that all govt services are accessible online through the 'Mana Mitra
WhatsApp Governance
' platform.
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Naidu reviewed the activities of the real-time governance society (RTGS) at the secretariat on Monday. He instructed officials to take measures to ensure that citizens can access all govt services through WhatsApp governance and to raise widespread awareness about the platform among the public.
The chief minister emphasised that govt services should be available online without any obstacles and that all govt departments should improve their operations in this direction.
The chief minister also suggested accelerating the work on the data lake and providing better services to citizens through drones, ensuring that people can extensively utilize drone services. He directed officials to explain the various use cases that drones can offer and make arrangements for citizens to access these services. He proposed organising a workshop with institutions providing use cases and govt departments to enhance awareness among officials.
He advised the municipal and public health departments to make more use of drones for mosquito control.
Naidu also called for expediting the
work-from-home program
and promoting it continuously with a systematic plan. He instructed officials to conduct a comprehensive study on the number of jobs that can be created in the next three years, the number of people who can be employed, and the skills required. He suggested appointing a consultancy for this purpose if necessary and providing skill training to available human resources for work-from-home opportunities.
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RTGS secretary Bhaskar Katamnani stated that the data lake work is nearly complete. He noted that 273 types of services are currently provided through WhatsApp governance, with plans to offer 370 to 380 services by June 12. He mentioned that an aware hub has been established under RTGS to study weather changes in real time and deliver services accordingly.
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