Saudi Arabia unveils largest AI-powered operational plan with smart services for Hajj pilgrims
Described as the largest enrichment-focused plan since the introduction of new regulatory frameworks, this year's strategy centres on pilgrim-oriented services, aiming to accommodate the millions of worshippers expected during Hajj.
The plan seeks to elevate the sacred journey through artificial intelligence tools, smart technologies, and a wide range of digital platforms designed to guide pilgrims with ease, clarity, and comfort.
In a statement on its official X (formerly Twitter) account, the Presidency revealed that the operational blueprint will include the launch of the most comprehensive suite of smart digital services in Hajj history. Key highlights include:
'Manarah 2' AI Robot: A second-generation, multilingual AI robot designed to serve and guide pilgrims.
Multilingual Smart Screens: Interactive smart screens stationed at key locations to provide real-time information and assistance.
Digital Qur'an Platform: A global platform supporting Qur'an recitation and learning for pilgrims around the world.
Surat Al Fatiha App: A multi-language digital application designed to enhance understanding and engagement with one of the Qur'an's most recited chapters.
Specialized Initiatives: Programmes offering religious, intellectual, and educational support tailored to the diverse backgrounds of Hajj participants.
Dr. Abdulrahman Al Sudais, Head of Religious Affairs at the Grand Mosque and the Prophet's Mosque, emphasized that the operational plan is rooted in the principles of compassion, tranquility, and service.
He said that the aim is to ensure that pilgrims experience Hajj in accordance with prophetic teachings and with the highest standards of care.
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