
MOT issues stern warning to Maxim, InDrive over compliance failures
These include the mandatory e-hailing vehicle permit (EVP), or risk having their licences suspended or revoked.

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New Straits Times
10 hours ago
- New Straits Times
DBKL launches electric bicycle project to ease first- and last-mile connectivity
KUALA LUMPUR: Kuala Lumpur City Hall (DBKL) has launched a two-year micromobility sandbox project, deploying 225 electric bicycles in three zones to promote sustainable transport and ease first- and last-mile urban travel. The pilot, supported by the Transport Ministry, will allow only registered operators to provide micromobility services in the city centre, Taman Tun Dr Ismail, and Taman Metropolitan Batu. Officiating the launch at Menara DBKL, Mayor Datuk Seri Dr Maimunah Mohd Sharif said the project puts national and city mobility plans into action. "We've had long-term strategies in place, but this is about moving from planning to action on the ground," she said. Approved vehicles will operate on dedicated bike lanes, including a newly mapped 11km corridor in the city centre and a 3.5km shared-use track in Batu. The initiative aligns with the Kuala Lumpur Traffic Master Plan 2040 and the Kuala Lumpur Structure Plan 2040, which aim for a 70:30 travel mode shift - 70 per cent public or non-motorised transport, and 30 per cent private vehicles. "This sandbox programme is not just a policy testbed. It's also a platform for collaboration under our 4P model: Public, Private, People, and Partnership," she said. Hellobike Sdn Bhd, the appointed operator, will begin full deployment within two weeks. To encourage uptake, the company is offering 15 free rides per month for 1,000 DBKL staff and public rates between RM5 and RM10 per 20 minutes, with promotional packages expected. "For DBKL staff, these free rides serve as encouragement for us to lead by example," said Maimunah. The mayor said that DBKL is working to expand available micromobility options in the city beyond electric bikes, including recruiting operators for electric scooters and other personal mobility devices (PMDs). The project, which runs from Feb 1, 2025, to Jan 31, 2027, will be monitored through phased implementation and regular data collection. Reviews will be conducted every three to six months to evaluate demand, route suitability, and areas for improvement. "If demand is high, we may expand the number of zones or fleet sizes. This project is dynamic and data-driven," she said. Maimunah said safety enforcement would centre on speed limits and geographic restrictions, with coordination from agencies including the Malaysian Institute of Road Safety Research (Miros), the Road Transport Department (RTD), and the police. "Only registered operators can run these services, and only in the approved zones. If users go beyond those limits or break the rules, enforcement action can be taken," she said. DBKL's goal, she added, is to offer safe, affordable, and accessible mobility choices that support a low-carbon lifestyle in the city. "This is part of our Green and Sustainable Flagship initiative. We want to make Kuala Lumpur a liveable and loveable city, one that people not only live in but are proud of."


The Star
16 hours ago
- The Star
E-hailing platform inDrive meets country's laws
PETALING JAYA: E-hailing platform inDrive is now compliant with all regulatory requirements in Malaysia, says its country lead Govin Kumaar Panirsheeluam. He said administrative issues related to e-hailing vehicle permits (EVP) had led to the recent notice by the Land Public Transport Agency (Apad) to revoke inDrive's operating permits. Govin said inDrive had since corrected the root cause of the administrative issue with assistance from Apad. He added that the company had conducted various upgrades to its administrative systems to reduce any similar issues from happening again. He said this included enhancing its driver verification processes, conducting stricter documentation checks and initiating internal audits to close any potential gaps related to EVP. 'inDrive is now in constant communication and sharing real time data with Apad to align procedures and strengthen the compliance framework going forward. 'To build a stronger and more resilient platform, we are reactivating and reverifying existing driver accounts while strengthening our driver support systems. 'We fully support the government's responsibility to ensure safety and order in public transport and are committed to operating with full transparency,' he said at a press conference here yesterday. Meanwhile, inDrive Malaysia driver operations manager Azlan Anwar said stricter standard operating procedures had been enforced within the company. 'To strengthen existing safeguards, we have introduced increased layers of validation and verification to detect any inconsistencies or forged documents. 'We have also improved our onboarding journey for drivers through our inDrive academy digital e-learning platform to better train drivers on safety protocols, emergency responses and other aspects. 'This is part of our commitment to build a responsible and professional driver community,' he said. The e-hailing platform's Asia-Pacific macroregional director Mark Tolley said the platform would continue to focus on improving and elevating its services to better serve the people. 'We understand that we didn't get it right, but we believe Malaysia is the right place for inDrive and we will continue to focus on improving and elevating our services to better serve Malaysians,' he said. In May, Apad revoked the operating permits of e-hailing platforms – InDrive and Maxim – with an order to cease all operations in Malaysia by July 24 for allegedly operating illegally. Apad then announced that the two companies would be allowed to resume their operations on July 23, subject to a review every three months.

Barnama
a day ago
- Barnama
Maxim Confirms All Its Active Drivers Hold Valid EVP
BUSINESS KUALA LUMPUR, July 29 (Bernama) -- Maxim Malaysia said it has ensured that all its active partner-drivers possess valid e-hailing vehicle permits (EVP) and have the opportunity to obtain insurance through the company's partners. Its director, Mohd Hazwan Musley, said the firm is grateful for the opportunity to continue its operations in Malaysia under the supervision of the Land Public Transport Agency (APAD) and ensure that 'we provide useful, available and reliable services (as required).' 'Maxim remains committed to delivering available, reliable, uninterrupted services while complying with regulations. This marks an important step forward as we continue contributing to Malaysia's transportation sector and digital economy with a focus on responsible operations and long-term value for the communities we serve,' he said in a statement today. Maxim and ID Applications Sdn Bhd (InDrive) were put under the spotlight for not complying with all service requirements to operate in the country, including the mandatory EVP, and risk having their licences suspended or revoked. Maxim said it continues to prioritise the welfare and safety of both its drivers and clients and that the company offers flexibility in terms of choosing part-time or full-time activity and income opportunities for thousands of Malaysians, particularly in underserved and rural areas. The company said it also contributes to the growth of Malaysia's digital economy by investing in smart, technology-driven mobility solutions that improve accessibility, efficiency, and affordability. 'Maxim looks forward to working closely with APAD and other stakeholders to ensure an efficient and reliable transport environment for all Malaysians,' it added. On April 24, the APAD issued a notice of licence revocation to both Maxim and InDrive, with effect from July 24, after an audit revealed major compliance failures, particularly related to EVP requirements. Following this, both companies submitted appeals to the Ministry of Transport, which accepted and granted them a three-month probationary period starting July 24 to fully adhere to service conditions, failing which would result in regulatory action, with no further leniency. -- BERNAMA