Air India CEO says investigation into Ahmedabad crash raises new questions
By Aditya Kalra and Chandini Monnappa
A preliminary investigation into the crash of an Air India passenger jet last month that killed 260 people raises additional questions about the incident and the investigation is far from over, Air India's CEO said in a memo on Monday.
The preliminary investigation released by India's Aircraft Accident Investigation Bureau on Saturday depicted confusion in the cockpit shortly before the crash of the Boeing Dreamliner.
In a staff memo reviewed by Reuters, Air India CEO Campbell Wilson said the report had "triggered a new round of speculation in the media ... Unsurprisingly, it provided both greater clarity and opened additional questions."
He added: "The preliminary report identified no cause nor made any recommendations, so I urge everyone to avoid drawing premature conclusions as the investigation is far from over."
The memo said the preliminary report found no mechanical or maintenance faults and that all required maintenance had been carried out.
The Boeing 787 Dreamliner bound for London from the Indian city of Ahmedabad began to lose thrust and sink shortly after takeoff. All but one of the 242 people on board and 19 others on the ground were killed.
According to the AAIB report, in the flight's final moments one pilot was heard on the cockpit voice recorder asking the other why he cut off the fuel.
"The other pilot responded that he did not do so," the report said. It added that the plane's engine two fuel cutoff switches flipped almost simultaneously, but did not say how.
The preliminary report suggested no immediate action for Boeing or GE, whose engines were fitted on the aircraft.
ALPA India, which represents Indian pilots at the Montreal-based International Federation of Air Line Pilots' Associations, has rejected any presumption of pilot error and called for a "fair, fact-based inquiry".
"The pilots had passed their mandatory pre-flight breathalyser and there were no observations pertaining to their medical status," Campbell said in his memo.
The commanding pilot of the Air India plane was Sumeet Sabharwal, 56, who had a total flying experience of 15,638 hours and, according to the Indian government, was also an Air India instructor. His co-pilot was Clive Kunder, 32, who had 3,403 hours of total experience.
Air India has come under heightened scrutiny on multiple fronts following the crash.
On July 4, the European Union Aviation Safety Agency said it would investigate budget unit Air India Express, after a Reuters report revealed the airline failed to promptly replace engine parts on an Airbus A320 as mandated, and falsified records to indicate compliance.
© Thomson Reuters 2025.
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Air India CEO says investigation into Ahmedabad crash raises new questions
Wreckage of the Air India Boeing 787-8 Dreamliner plane sits on the open ground, outside Sardar Vallabhbhai Patel International Airport, where it took off and crashed nearby shortly afterwards, in Ahmedabad, India July 12, 2025. REUTERS/Amit Dave By Aditya Kalra and Chandini Monnappa A preliminary investigation into the crash of an Air India passenger jet last month that killed 260 people raises additional questions about the incident and the investigation is far from over, Air India's CEO said in a memo on Monday. The preliminary investigation released by India's Aircraft Accident Investigation Bureau on Saturday depicted confusion in the cockpit shortly before the crash of the Boeing Dreamliner. In a staff memo reviewed by Reuters, Air India CEO Campbell Wilson said the report had "triggered a new round of speculation in the media ... Unsurprisingly, it provided both greater clarity and opened additional questions." He added: "The preliminary report identified no cause nor made any recommendations, so I urge everyone to avoid drawing premature conclusions as the investigation is far from over." The memo said the preliminary report found no mechanical or maintenance faults and that all required maintenance had been carried out. The Boeing 787 Dreamliner bound for London from the Indian city of Ahmedabad began to lose thrust and sink shortly after takeoff. All but one of the 242 people on board and 19 others on the ground were killed. According to the AAIB report, in the flight's final moments one pilot was heard on the cockpit voice recorder asking the other why he cut off the fuel. "The other pilot responded that he did not do so," the report said. It added that the plane's engine two fuel cutoff switches flipped almost simultaneously, but did not say how. The preliminary report suggested no immediate action for Boeing or GE, whose engines were fitted on the aircraft. ALPA India, which represents Indian pilots at the Montreal-based International Federation of Air Line Pilots' Associations, has rejected any presumption of pilot error and called for a "fair, fact-based inquiry". "The pilots had passed their mandatory pre-flight breathalyser and there were no observations pertaining to their medical status," Campbell said in his memo. The commanding pilot of the Air India plane was Sumeet Sabharwal, 56, who had a total flying experience of 15,638 hours and, according to the Indian government, was also an Air India instructor. His co-pilot was Clive Kunder, 32, who had 3,403 hours of total experience. Air India has come under heightened scrutiny on multiple fronts following the crash. On July 4, the European Union Aviation Safety Agency said it would investigate budget unit Air India Express, after a Reuters report revealed the airline failed to promptly replace engine parts on an Airbus A320 as mandated, and falsified records to indicate compliance. © Thomson Reuters 2025.
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The Air India jetliner that crashed on June 12 was doomed almost immediately upon taking off, after both engines lost fuel supply and the pilots ran out of time to regain control and avert catastrophe. A preliminary 15-page report filed on July 11 provided the first detailed account of the fateful 32 seconds between takeoff in Ahmedabad and the descent into an urban district just beyond the airport perimeter, where the Boeing 787 exploded, killing all but one of the 242 people on board. Investigators laid out the sequence of events with exact timestamps, providing a harrowing picture of the plane's final moments. But the findings leave unanswered one central question: Why and by whom were two fuel switches in the cockpit moved to a cut-off position as the jet nosed into the air, starving the two powerful engines of thrust just as the plane required the most lift. At the controls for the aircraft's final journey was First Officer Clive Kunder, a pilot with roughly 1,100 flight hours on Boeing's most advanced jet. The report identified him as the pilot flying, while Sumeet Sabharwal, the more experienced and senior cockpit occupant in command, was pilot monitoring for the flight. It's common for a captain and copilot to switch flying duties, particularly on longer journeys. Under typical pilot protocol, Kunder would have had one hand on the yoke commanding the widebody into the skies, and another on the throttle controlling the plane's speed. The crew captain would have handled air traffic communications and responded to Kunder's instructions. All seemed normal as the Boeing 787 lifted off into a clear sky in the western Indian city en route to London's Gatwick airport. There was no significant bird activity in the flight path, all but ruling out a collision that could have damaged the engines. Then, according to a chronology laid out by Indian authorities, the two fuel switches in the plane's center console were flipped, about one second apart. It's unclear what prompted the maneuver, but it crippled the plane during a critical phase of flight. A fan, known as the ram air turbine, dropped below the plane's belly to provide emergency power, all while the 787 was still within view of airport cameras. On board, the pilots had a brief exchange — the only cockpit conversation mentioned in the report aside from a final "mayday' call just seconds before impact. Air India employees pay a floral tribute to the victims of last month's Air India flight 171 crash, at the accident site in Ahmedabad, India, on Saturday. | AFP-JIJI "In the cockpit voice recording, one of the pilots is heard asking the other why did he cut off,' the investigators wrote. "The other pilot responded that he did not do so.' The report didn't identify which of the two men asked the other about the move. It would take about 10 seconds for the first switch to return to its run position, restoring the flow of fuel to the engine, and 14 seconds for the second to be turned back on. Given the aircraft had barely lifted off and was at a critical phase of its flight, that's an eternity for pilots only a few hundred feet above ground and facing a life-threatening emergency. "It's just strange,' said Bjorn Fehrm, an aerospace engineer and former fighter pilot who is a technical analyst with Leeham News. "I would never, ever wait 10 seconds to put them on again. I would put them on in a jiffy.' While both engines were relit, only the first one started to regain power before the 787 plunged to the ground. The sequence of events was gleaned from different data points, including the cockpit voice and flight-data recorders that were recovered from the wreckage. There's no mention in the report of any additional exchanges in the cockpit or of any noises on the flight deck that the sensitive microphones would have picked up. "The most important information is the voice dialog between the pilots, and we only get one line, which is totally inadequate,' said Fehrm. That leaves other key questions unanswered, including how the two pilots interacted as the aircraft sagged back to the ground, and who was ultimately in control in those frantic final seconds. Why one of the men would have conducted the unusual and highly risky maneuver of manipulating both fuel toggles also remains unknown. The switches are secured with a mechanism that requires a specific movement to shift them between on and off mode. And they are idled only when the plane is on the ground, or in an extreme emergency during flight, such as an engine fire. Given the trajectory of flight, starving the aircraft of fuel seconds after takeoff made it almost impossible to save the plane because the jet had just left the ground, providing very little recovery room. The Boeing 787 crashed just outside the airport boundary, having grazed some trees before plunging into a hostel packed with students. Some 19 people died on the ground, the report found. People attend a memorial held for the deceased crew members of the Air India Boeing 787-8 Dreamliner plane, which crashed during take-off from an airport in Ahmedabad, at a church in Mumbai, India, on Saturday. | REUTERS The preliminary version hinted at another matter to be explored by investigators, without elaborating. It flagged an airworthiness bulletin by the Federal Aviation Administration from 2018 that said that some fuel control switches on Boeing planes including the smaller 737 and the 787 were installed without their locking mechanism engaged. The Air India jet was not inspected for that mechanism fault as the matter was not mandatory. No defect relating to the switches had been reported since the throttle control module was replaced in 2023, the report said. Investigators said that they found no evidence so far that would require them to take actions over the Boeing aircraft or the GE Aerospace engines powering it. "At this stage of investigation, there are no recommended actions to B787-8 and/or GE GEnx-1B engine operators and manufacturers,' according to the report from the Aircraft Accident Investigation Bureau. The National Transportation Safety Board referred any questions to Indian authorities. Air India said it's unable to comment on specific details of the investigation and it was cooperating with officials. Boeing said it continues to support the investigation and Air India and referred questions to the AAIB. The people conducting the probe are also looking at the backgrounds and experience of the pilots — a normal step for this kind of investigation. Sabharwal had about 8,500 flight hours, according to the report. Both pilots were based at Mumbai and had arrived in Ahmedabad the previous day with "adequate rest period' prior to the flight, the report said. "We now know — with some degree of confidence — that both engines rolled back because these fuel switches were activated,' said Jeff Guzzetti, a former accident investigation chief for the U.S. Federal Aviation Administration. "We just don't know why or how these switches were activated and that's going to be a big part of this investigation.' A final report that seeks to determine the cause of the incident will take months to compile.
